1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your BenQ GW2480 Computer Monitor. Designed for optimal visual comfort and productivity, this 23.8-inch frameless monitor features ultra-slim bezels, hidden cable management, and BenQ's exclusive Eye-Care Technology.
Key features include Low Blue Light Technology, Flicker-Free performance, and Brightness Intelligence Technology for an enhanced viewing experience with authentic colors, deeper blacks, and sharper details.
2. What's in the Box
- BenQ GW2480 Monitor
- Monitor Stand
- Power Cable
- HDMI Cable
- User Manual (this document)
Figure 2.1: BenQ GW2480 Monitor overview, highlighting its 24-inch FHD IPS display and Eye-Care features.
3. Setup Instructions
3.1 Assembling the Monitor Stand
- Carefully remove the monitor and stand components from the packaging.
- Attach the stand base to the stand neck, securing it with the provided screw.
- Align the assembled stand with the mounting holes on the back of the monitor.
- Gently push the monitor onto the stand until it clicks into place. Ensure it is securely fastened.
3.2 Connecting the Monitor
The BenQ GW2480 offers versatile connectivity options including HDMI, DisplayPort (DP), and VGA ports.
- Power Connection: Connect the power cable to the monitor's power input and then to a power outlet.
- Video Connection:
- For HDMI: Connect one end of the HDMI cable to the monitor's HDMI port and the other end to your computer's HDMI output.
- For DisplayPort: Connect one end of the DisplayPort cable to the monitor's DP port and the other end to your computer's DP output.
- For VGA: Connect one end of the VGA cable to the monitor's VGA port and the other end to your computer's VGA output.
- Audio Connection (Optional): If using external speakers or headphones, connect them to the monitor's audio output jack. The monitor also features built-in speakers.
Figure 3.1: Rear view of the monitor demonstrating invisible cable management and port locations (HDMI, DisplayPort, VGA).
4. Operating the Monitor
4.1 Power On/Off
Press the power button located on the bottom right side of the monitor to turn it on or off. The power indicator light will illuminate when the monitor is on.
4.2 On-Screen Display (OSD) Menu Navigation
The monitor features a joystick-style button on the bottom for navigating the OSD menu. Press the joystick to open the menu, then move it up/down/left/right to select options and adjust settings. Press again to confirm selections.
Figure 4.1: The joystick control button located on the bottom of the monitor for OSD menu navigation.
4.3 Eye-Care Technologies
The BenQ GW2480 incorporates several technologies to enhance viewing comfort and reduce eye strain:
- Brightness Intelligence (B.I.) Technology: This feature automatically adjusts screen brightness based on ambient lighting conditions, optimizing display performance and protecting your vision.
- Low Blue Light Technology: Reduces harmful blue light emissions from the screen, which can cause eye fatigue and sleep disruption. Multiple levels of blue light reduction are available in the OSD menu.
- Flicker-Free Performance: Eliminates screen flickering at all brightness levels, providing a comfortable viewing experience.
Figure 4.2: Visual representation of BenQ's Eye-Care technologies designed to reduce eye fatigue.
Figure 4.3: Adaptive Brightness Intelligence (B.I.) technology adjusting screen brightness for optimal viewing in varying light conditions.
4.4 Built-In Speakers
The monitor includes built-in speakers for audio output. Volume can be adjusted through the OSD menu or your connected device. For enhanced audio quality, external speakers are recommended.
4.5 Tilt Adjustment
The monitor allows for tilt adjustment to find your preferred viewing angle. Gently tilt the screen forward or backward to adjust.
5. Maintenance
5.1 Cleaning the Monitor
- Always power off and unplug the monitor before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a non-abrasive screen cleaner.
- Wipe the screen gently to remove dust and smudges. Avoid applying pressure.
- For the monitor casing, use a soft, dry cloth. Do not use strong detergents or abrasive cleaners.
5.2 General Care
- Avoid placing heavy objects on the monitor or its cables.
- Keep the monitor away from direct sunlight, heat sources, and excessive moisture.
- Ensure proper ventilation around the monitor to prevent overheating.
6. Troubleshooting
If you encounter issues with your BenQ GW2480 monitor, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | Power cable disconnected; Video cable disconnected or incorrect input selected. | Ensure power cable is securely connected. Check video cable connection (HDMI, DP, VGA) and use the OSD menu to select the correct input source. |
| Flickering or unstable image | Loose video cable; Incorrect resolution or refresh rate; Interference. | Securely connect the video cable. Adjust display resolution and refresh rate in your computer's settings. Ensure no strong electromagnetic devices are nearby. |
| No audio from built-in speakers | Volume too low; Incorrect audio output selected on computer; Audio cable not connected (if applicable). | Increase monitor volume via OSD menu. Set monitor as default audio output device on your computer. If using an audio cable, ensure it's connected. |
| OSD menu difficult to navigate | Unfamiliarity with joystick control. | Practice using the joystick button. It functions as a press for selection and directional movement for navigation. |
7. Specifications
| Feature | Detail |
|---|---|
| Screen Size | 23.8 Inches |
| Resolution | 1920 x 1080 Pixels (FHD 1080p) |
| Panel Type | IPS |
| Refresh Rate | 60Hz |
| Aspect Ratio | 16:9 |
| Connectivity | 1x HDMI (v1.4), 1x DisplayPort, 1x D-sub (VGA) |
| Built-in Speakers | Yes |
| Eye-Care Technology | Brightness Intelligence (B.I.), Low Blue Light, Flicker-Free |
| Dimensions (LxWxH) | 6.9 x 16.54 x 21.26 inches |
| Item Weight | 8.4 pounds |
| Color | Black |
8. Warranty and Support
8.1 Product Warranty
The BenQ GW2480 monitor typically comes with a 3-year limited warranty. Please refer to the warranty card included with your product or visit the official BenQ website for detailed terms and conditions.
8.2 Customer Support
For further assistance, technical support, or to download the full user manual (PDF), please visit the official BenQ support website or contact their customer service. You can also find more information on the BenQ Store on Amazon.
A PDF version of the user manual is available for download: Download User Manual (PDF).
