NEC NEC-BE117451

NEC SL2100 Digital 12-Button Telephone User Manual

Model: NEC-BE117451

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of the NEC SL2100 Digital 12-Button Telephone, model NEC-BE117451. Please read this manual thoroughly before using the telephone to ensure proper functionality and to maximize its features.

2. Safety Information

Warning:

  • This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
  • Always disconnect the telephone from the power source before cleaning or performing any maintenance.
  • Do not expose the telephone to water or excessive moisture.
  • Avoid placing the telephone in direct sunlight or near heat sources.
  • Use only the power cord and accessories supplied or approved by NEC.

3. Product Overview

The NEC SL2100 Digital 12-Button Telephone is designed for efficient communication within a business environment. Key features include:

  • 12 programmable function keys with LED indicators for quick access to features.
  • Backlit LCD display with interactive soft keys for intuitive navigation.
  • Full duplex speakerphone for hands-free communication.
  • Dual color call indicator lamps to easily identify call status.
  • Compatibility with the NEC SL2100 system digital station port.
NEC SL2100 Digital 12-Button Telephone front view

Figure 1: Front view of the NEC SL2100 Digital 12-Button Telephone, showing the handset, keypad, LCD display, and function buttons.

4. Setup

4.1 Unpacking

Carefully remove all components from the packaging. The box should contain:

  • NEC SL2100 Digital 12-Button Telephone unit
  • Handset
  • Handset cord
  • Line cord
NEC SL2100 Digital 12-Button Telephone with handset detached

Figure 2: The telephone unit with the handset detached, illustrating the separate components before assembly.

4.2 Connecting the Handset

  1. Locate the coiled handset cord.
  2. Plug one end of the handset cord into the jack on the bottom left side of the telephone unit.
  3. Plug the other end of the handset cord into the jack on the bottom of the handset. Ensure both connections are secure.

4.3 Connecting to the System

  1. Locate the line cord.
  2. Plug one end of the line cord into the digital station port on the back of the telephone unit.
  3. Plug the other end of the line cord into an available digital station port on your NEC SL2100 system.
  4. The telephone will power on automatically once connected to the system.

4.4 Wall Mounting (Optional)

The NEC SL2100 Digital 12-Button Telephone includes a built-in wall mount feature. To wall mount the telephone:

  1. Adjust the handset hook to secure the handset when wall-mounted.
  2. Use appropriate screws (not included) to secure the telephone to a wall surface via the mounting holes on the back.
  3. Ensure all cords are routed neatly and securely.

5. Operating Instructions

5.1 Basic Call Functions

  • Making a Call: Lift the handset or press the Speaker button. Dial the desired number using the keypad.
  • Answering a Call: Lift the handset or press the Speaker button when the phone rings.
  • Ending a Call: Replace the handset or press the Speaker button again if using hands-free.

5.2 Using Programmable Function Keys

The 12 programmable function keys (with LEDs) provide quick access to various system features or speed dial numbers. Consult your system administrator for specific programming details of these keys.

  • Press a programmed function key to activate its assigned feature or dial the stored number.
  • The LED next to the key will illuminate to indicate its status (e.g., line in use, message waiting).

5.3 Speakerphone

To use the full duplex speakerphone:

  1. Press the Speaker button to initiate or answer a call hands-free.
  2. Speak clearly towards the telephone unit.
  3. Press the Speaker button again to end the call.

5.4 LCD Display and Soft Keys

The backlit LCD display shows call information, menu options, and system status. The interactive soft keys located directly below the display change their function based on the current context, providing intuitive access to features.

  • Observe the labels above the soft keys on the LCD display.
  • Press the corresponding soft key to select the displayed option.

5.5 Call Indicator Lamps

The dual color call indicator lamps provide visual alerts for incoming calls, messages, or other system notifications.

5.6 Keypad Functions

  • Flash: Used for call transfer or accessing network features.
  • Transfer: Used to transfer an active call to another extension or external number.
  • Mute: Mutes your microphone during a call.
  • DND (Do Not Disturb): Activates or deactivates the Do Not Disturb feature.
  • Clear/Back: Used to clear entered digits or navigate back in menus.
  • Hold: Places an active call on hold.
  • Navigation Cluster: Used to scroll through menus and adjust volume.
  • Exit: Exits the current menu or feature.
  • Help: Provides on-screen help or access to help features.
Angled view of NEC SL2100 Digital 12-Button Telephone

Figure 3: Angled view of the telephone, highlighting the ergonomic design and button layout for user interaction.

6. Maintenance

6.1 Cleaning

  • Disconnect the telephone from the system before cleaning.
  • Use a soft, damp cloth to wipe the exterior surfaces of the telephone.
  • Do not use abrasive cleaners, solvents, or strong chemicals, as these can damage the finish.
  • Ensure no liquid enters the openings of the telephone.

6.2 General Care

  • Avoid dropping the telephone or subjecting it to strong impacts.
  • Keep the telephone away from extreme temperatures and humidity.
  • Ensure cords are not tangled or pinched to prevent damage.

7. Troubleshooting

If you encounter issues with your NEC SL2100 Digital 12-Button Telephone, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No dial toneLoose line cord connectionCheck and re-secure the line cord connection to both the telephone and the system port.
Display is blankNo power to the telephoneEnsure the telephone is properly connected to a powered digital station port on the SL2100 system.
Cannot hear caller / Caller cannot hear meHandset cord loose or faulty; Mute function activeCheck handset cord connections. Press the Mute button to ensure it is not active.
Programmable keys not workingKeys not programmed or system issueContact your system administrator to verify key programming.

If the problem persists after attempting these solutions, please contact your system administrator or NEC technical support.

8. Specifications

FeatureDetail
Model NumberNEC-BE117451
Product Dimensions (L x W x H)11 x 8 x 4 inches (27.94 x 20.32 x 10.16 cm)
Item Weight2.44 pounds (1.11 kg)
BrandNEC
ColorBlack
Telephone TypeCorded Digital
MaterialPlastic
Power SourceCorded Electric (via SL2100 system)
Compatible DevicesNEC SL2100 advanced communication solutions
Answering System TypeDigital (system dependent)
Conference Call CapabilityBasic (system dependent)
NEC SL2100 Digital 12-Button Telephone with dimensions overlay

Figure 4: The telephone unit with an overlay indicating its approximate dimensions, showing a length of 12 inches (30 cm).

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your NEC SL2100 system or contact your authorized NEC dealer or system administrator. NEC provides support for its products through official channels.

© 2023 NEC Corporation. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.