1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Dolphin E20 Automatic Pool Cleaner Robot. The Dolphin E20 is designed for thorough cleaning of both the floor and walls of in-ground pools up to 10 meters in length, offering energy-efficient performance.
Please read this manual carefully before using the device and keep it for future reference.
2. Safety Information
Always observe the following safety precautions to prevent damage to the unit or personal injury:
- Ensure the power supply is disconnected before performing any maintenance or cleaning.
- Do not operate the cleaner if the cable is damaged. Contact authorized service for repair.
- Do not allow children to play with the cleaner.
- Use only the original power supply unit provided with the cleaner.
- The cleaner is designed for pool use only. Do not use it for other purposes.
- Avoid operating the cleaner when people are in the pool.
3. Package Contents
Verify that all items are present in the package:
- Dolphin E20 Pool Cleaner Robot
- Power Supply Unit
- Filter Basket
- User Manual (this document)
Image: Components included with the Dolphin E20 pool cleaner, showing the robot, its power supply, the filter basket, and the instruction manual.
4. Setup
Follow these steps for initial setup:
- Positioning the Power Supply: Place the power supply unit at least 3.5 meters (11.5 feet) from the edge of the pool. Ensure it is not exposed to direct sunlight or standing water.
- Connecting the Cleaner: Uncoil the floating cable completely. Connect the cable to the power supply unit, ensuring a secure connection.
- Placing the Cleaner in the Pool: Gently lower the Dolphin E20 into the pool. Allow it to sink to the bottom. Ensure there are no air bubbles trapped inside the cleaner.
Image: The Dolphin E20 pool cleaner robot, ready for deployment in the pool.
- Connecting to Power: Plug the power supply unit into a grounded electrical outlet.
5. Operating Instructions
The Dolphin E20 is designed for simple, automated operation:
- Starting a Cleaning Cycle: Press the ON/OFF button on the power supply unit. The cleaner will begin its pre-programmed cleaning cycle, covering the pool floor and walls.
Image: The Dolphin E20 actively cleaning the pool floor, demonstrating its powerful cleaning capability.
- Wall Cleaning Capability: The Dolphin E20 features excellent climbing abilities, allowing it to efficiently clean pool walls regardless of pool shape or surface texture.
Image: The Dolphin E20 demonstrating its powerful wall cleaning function, climbing the side of the pool.
- Ending a Cleaning Cycle: The cleaner will automatically shut off after completing its cycle. To manually stop the cleaner, press the ON/OFF button on the power supply unit.
- Removing the Cleaner: Pull the floating cable gently to bring the cleaner to the surface. Use the handle to lift the cleaner out of the pool. The quick water release feature allows water to drain rapidly, making it easier to lift.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your Dolphin E20.
6.1. Filter Basket Cleaning
Clean the filter basket after each cleaning cycle:
- Open the filter compartment. The Dolphin E20 features easy filter access.
Image: A hand demonstrating the easy removal of the single-layer filter basket from the Dolphin E20 for cleaning.
- Remove the filter basket.
- Empty debris from the basket.
- Rinse the filter basket thoroughly with a garden hose until all debris is removed.
- Reinsert the clean filter basket into the cleaner.
6.2. Quick Water Release
The quick water release feature facilitates easy removal of the cleaner from the pool. When lifting the unit, water rapidly drains out, reducing its weight.
Image: A person easily lifting the Dolphin E20 from the pool, showcasing its quick water release and ergonomic design.
6.3. Cable Care
After each use, gently coil the floating cable to prevent tangling and damage. Store the cable in a shaded area when not in use.
7. Troubleshooting
This section addresses common issues you might encounter with your Dolphin E20 pool cleaner.
| Problem | Possible Cause | Solution |
|---|---|---|
| Cleaner does not start. | No power to the unit; power supply not connected; power outlet faulty. | Check power supply connection to cleaner and outlet. Ensure outlet is functional. |
| Cleaner does not move or moves slowly. | Filter basket is full; debris caught in brushes/impeller; cable tangled. | Clean filter basket. Remove any obstructions from brushes or impeller. Untangle cable. |
| Cleaner does not climb walls effectively. | Filter basket is full; air trapped inside cleaner; pool water chemistry imbalance. | Clean filter basket. Gently shake cleaner in water to release trapped air. Check pool water chemistry (pH, alkalinity). |
| Debris is not being collected. | Filter basket is clogged or improperly installed. | Clean and properly re-install the filter basket. |
If the problem persists after attempting these solutions, please contact Dolphin customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Dolphin |
| Model Name | E20 (Model 500968) |
| Power Source | AC (230 Volts) |
| Item Weight | 7 Kilograms |
| Product Dimensions (L x W x H) | 30 x 30 x 25 cm |
| Material Type | Plastic |
| Special Features | PowerStream Technology, Easy Filter Access, Active Brushing, Lightweight and Ergonomic Design, Suitable for In-ground Pools up to 10 meters |
| Control Method | Touch |
| Manufacturer | Maytronics |
9. Warranty and Support
The Dolphin E20 is developed by Maytronics, a leading company in pool cleaning systems, and comes with a 2-year warranty.
For technical support, warranty claims, or service inquiries, please contact your authorized Dolphin dealer or visit the official Maytronics website for contact information.
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