Introduction
This manual provides instructions for the installation, operation, and maintenance of your Tork H21 Paper Hand Towel Roll Lever Dispenser, Model 83TR. This high-capacity dispenser is designed for efficient and hygienic hand drying in various restroom settings.

Safety Information
Read all instructions before installation and use. Keep this manual for future reference.
- Ensure the dispenser is securely mounted to a stable wall surface.
- Use only Tork H21 compatible paper towel rolls.
- Keep hands clear of moving parts during operation and refilling.
Package Contents
Your package should contain:
- 1 Tork Paper Hand Towel Roll Lever Dispenser (Model 83TR)
- Mounting hardware (screws, wall anchors)
- Dispenser key
Installation
Mounting Instructions
- Select a suitable wall location, ensuring adequate clearance for dispenser operation and towel dispensing.
- Hold the dispenser against the wall at the desired height and mark the drilling points.
- Drill holes at the marked points. Insert wall anchors if mounting into drywall or other non-stud surfaces.
- Align the dispenser with the drilled holes and secure it to the wall using the provided screws. Ensure it is firmly attached.
Loading Paper Towel Rolls
Compatible Towel Rolls
This dispenser is designed for Tork H21 system paper towel rolls. It can accommodate rolls up to 1,000 feet in length and 8 inches in diameter.

Refilling Procedure
- Unlock the dispenser cover using the provided key and open it.
- Remove any remaining towel roll core or small towel remnants from the dispenser.
- Place a new Tork H21 paper towel roll onto the internal spindle, ensuring it rotates freely.
- Feed the leading edge of the towel through the dispensing mechanism until it is visible at the bottom opening.
- Close the dispenser cover and lock it securely.
Operation
To dispense a paper towel, firmly push down on the lever bar located at the bottom of the dispenser. A single towel sheet will be presented for use.

Maintenance and Cleaning
Regular cleaning helps maintain hygiene and extends the life of your dispenser. The rigid vinyl plastic construction is designed to resist scratches and is easy to clean.
- Wipe the exterior surfaces with a soft, damp cloth and mild detergent.
- Avoid abrasive cleaners or solvents, as these can damage the plastic finish.
- Periodically check the internal mechanism for any paper jams or debris and clear as necessary.
Troubleshooting
Common Issues and Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Towels not dispensing | Paper jam or empty roll | Open dispenser, clear any jam, or replace with a new roll. Re-feed towel through mechanism. |
| Towels tearing during dispensing | Incorrect towel loading or incompatible roll type | Ensure the towel is loaded correctly and that it is a Tork H21 compatible roll. |
| Dispenser cover not closing | Obstruction or misaligned roll | Check for any obstructions preventing closure. Ensure the paper towel roll is seated properly on the spindle. |
Specifications
Product Details
- Product Dimensions: 8.58"L x 12.5"W x 3"D (approximate)
- Item Model Number: 83TR
- Material: Plastic
- Color: Smoke
- Mounting Type: Wall Mount
- Item Weight: 2.9 Pounds
- Compatible System: Tork H21
- Manufacturer: Essity
Warranty and Support
For warranty information or technical support regarding your Tork Paper Hand Towel Roll Lever Dispenser, please contact Tork customer service directly. Refer to your purchase documentation or the official Tork website for specific warranty terms and contact details.





