iSTIM EV820
iStim TENS Unit Stimulator Machine - EV820
Instruction Manual
1. Introduction
The iStim EV-820 is a Transcutaneous Electrical Nerve Stimulation (TENS) device designed for pain management and rehabilitation. TENS is a non-invasive, drug-free method of pain relief that delivers stable electrical pulses to nerve fibers through the skin. This process can effectively block pain signals to the brain and promote the release of natural endorphins, which are the body's natural pain relievers. The reduction or elimination of pain can often last beyond the stimulation period.
This device is intended for use in treating chronic or acute pain conditions such as shoulder tension, back pain, arthritic pain, and knee pain, and can also aid in muscle relaxation and strengthening.
Important Safety Information
Before using the iStim EV-820, please read all instructions carefully. Consult with a healthcare professional if you have any pre-existing medical conditions, are pregnant, have a pacemaker, or have any concerns about using this device. Do not use on broken or irritated skin. Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
2. Package Contents
Verify that all items are present in your iStim EV-820 package:
- iStim EV-820 TENS Unit x 1
- Electrode Pads (Japanese Gel, 5 x 5 cm) x 8
- Lead Wires x 2
- Instruction Manual x 1
- Quick Guide x 1
- 9V Battery x 1
- Sealable Bag x 1
- Electrodes Placement Guide x 1
- Paper Case x 1

Figure 2.1: Included components of the iStim EV-820 TENS Unit package.
3. Product Features
- Dual Channel Output: Features 2 independent channels for treating two different areas simultaneously or for enhanced stimulation in one area.
- Multiple Modes: Offers 5 TENS modes and 12 preset programs for varied treatment options.
- High-Quality Electrodes: Includes 8 electrode pads with high-grade, biocompatible SEKISUI Japanese gel for efficient electrical conduction and suitability for sensitive skin. Note: Do not use extra electrode gel.
- User-Friendly Design: Equipped with a Liquid Crystal Display (LCD) for clear visibility, a flip-top cover for button protection, a non-slip bar, and a metal belt clip for portability.
- Safety Approved: 510K approved for Over-The-Counter (OTC) use and certified with safety regulations (IEC60601-1, IEC60601-1-2 EMC). Manufactured in Taiwan.
- FSA/HSA Eligible: This product qualifies for Flexible Spending Account (FSA) and Health Savings Account (HSA) eligibility.

Figure 3.1: Key features of the iStim EV-820 TENS Unit.

Figure 3.2: Construction of the sensitive-skin friendly electrode pads.
4. Setup
- Install Battery: Open the battery compartment on the back of the unit. Insert the provided 9V battery, ensuring correct polarity. Close the compartment securely.
- Connect Lead Wires: Plug the lead wires into the output jacks at the top of the TENS unit (CH1 and CH2).
- Attach Electrodes: Connect the electrode pads to the pins on the lead wires. Ensure a secure connection.
- Prepare Skin: Clean and dry the skin area where the electrodes will be placed. Remove any lotions, oils, or excessive hair to ensure optimal adhesion and conductivity.
- Apply Electrodes: Carefully peel the electrodes from their protective liner and apply them firmly to the prepared skin area. Refer to the included Electrodes Placement Guide for recommended placements for various body parts.

Figure 4.1: iStim EV-820 TENS Unit with connected electrodes.
5. Operating Instructions
- Turn On: Rotate the intensity control knobs (CH1 and CH2) clockwise from the "OFF" position to turn on the unit. The LCD will illuminate.
- Select Mode: Press the MODE button to cycle through the 5 TENS modes (Burst, Normal, Modulation, SD1, SD2) and 12 preset programs. The selected mode will be displayed on the LCD.
- Adjust Settings:
- Press the SET button to toggle between Pulse Width, Rate (Frequency), and Treatment Time settings.
- Use the ▲ (Up) and ▼ (Down) buttons to increase or decrease the selected setting value.
- Adjust Intensity: Slowly rotate the CH1 and CH2 intensity control knobs clockwise to increase the stimulation intensity for each channel. Increase gradually until a comfortable, strong, non-painful sensation is felt. If the sensation becomes uncomfortable, decrease the intensity.
- Treatment Duration: The default treatment time is 30 minutes. You can adjust this using the SET and ▲/▼ buttons. The unit will automatically shut off after the set time.
- Turn Off: After treatment, slowly rotate both intensity control knobs counter-clockwise until they click into the "OFF" position.

Figure 5.1: iStim EV-820 TENS Unit controls and display.
6. Maintenance
- Cleaning the Unit: Wipe the TENS unit with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Electrode Care:
- After each use, reattach the electrodes to their protective liner to preserve the adhesive gel.
- Store electrodes in the provided sealable bag to prevent drying.
- If electrodes lose their stickiness, they should be replaced. Do not use extra electrode gel as it can damage the pads.
- Battery Replacement: Replace the 9V battery when the low battery indicator appears on the LCD or when the unit fails to power on.
- Storage: Store the TENS unit and accessories in the provided case in a cool, dry place, away from direct sunlight and extreme temperatures.

Figure 6.1: Proper electrode usage and care reminder.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | Battery is dead or incorrectly installed. | Check battery polarity or replace with a new 9V battery. |
| No sensation or weak sensation. |
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| Skin irritation at electrode site. |
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8. Specifications
| Feature | Detail |
|---|---|
| Product Model Number | EV-820 (Internal: YYOJ043) |
| Product Dimensions | 3.98 x 2.4 x 0.96 inches |
| Weight | 1.01 Pounds (approx. 458 grams) |
| Power Source | 1 x 9V Battery (included) |
| Channels | Dual Channel |
| TENS Modes | 5 (Burst, Normal, Modulation, SD1, SD2) |
| Preset Programs | 12 |
| Electrode Pads | 8 Japanese Gel Electrodes (5 x 5 cm) |
| Manufacturer | Everyway4all |
9. Warranty and Support
For warranty information or technical support regarding your iStim EV-820 TENS Unit, please contact the manufacturer, Everyway4all. Refer to the product packaging or the official iSTIM website for the most current contact details.
It is recommended to retain your purchase receipt as proof of purchase for any warranty claims.