Valuxhome VWM72 72-Inch Wall Mounted Electric Fireplace Instruction Manual

1. Important Safety Information

Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.

• This electric fireplace is designed for wall-mounted installation only. It is NOT suitable for recessed installation.
• Ensure the power supply is 120V AC.
• Do not cover the vent on the top of the unit. Covering the vent can lead to overheating and activate the auto over-heat protection switch.
• Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater.
• Do not operate any heater with a damaged cord or plug, or after the heater malfunctions, has been dropped or damaged in any manner.
• Always unplug the heater when not in use.
• Do not run power cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
• This fireplace features an auto over-heat protection switch for safety, which will cut off power if the unit overheats.

2. Package Contents

Verify that all components are present before beginning installation.

• Valuxhome VWM72 Electric Fireplace Unit
• Remote Control (requires 2 AAA batteries, not included)
• Wall Mounting Bracket
• Faux Fire Logs
• Decorative Crystals
• User Manual

3. Product Specifications

4. Setup and Installation

This fireplace is designed for wall-mounted installation only. It is not intended for recessed installation. The installation process is straightforward and can typically be completed within an hour with two people.

4.1 Unpacking and Inspection

Carefully remove the fireplace from its packaging. Inspect the unit for any damage that may have occurred during shipping. If any damage is observed, do not install the unit and contact customer support.

4.2 Choosing a Location

Select a suitable wall location that can support the weight of the fireplace (62.8 lbs). Ensure there is a 120V AC power outlet nearby. Remember, the vent is on the top, so ensure adequate clearance above the unit for proper heat dissipation.

Image: The Valuxhome 72-inch electric fireplace is shown mounted on a wall, emphasizing that it is for wall-mounted installation only and not for recessed use. A television is mounted above it.

4.3 Dimensions

The overall dimensions of the fireplace are 72 inches in length, 5 inches in depth, and 18.35 inches in height. Plan your installation space accordingly.

Image: A diagram illustrating the precise measurements of the Valuxhome electric fireplace, including its length (72"), height (18.35"), and depth (5").

4.4 Mounting the Unit

1. Attach the wall mounting bracket securely to wall studs using appropriate hardware. Use a level to ensure the bracket is perfectly horizontal.
2. With assistance, carefully lift the fireplace unit and hook it onto the wall mounting bracket. Ensure it is seated firmly and securely.
3. Connect the power cord to a grounded 120V AC outlet.

4.5 Installing Fuel Bed Options

The fireplace comes with both faux fire logs and decorative crystals. You can choose to install either or combine them to create your desired aesthetic.

Image: This image displays the two available fuel bed options: a traditional log set and a modern crystal bed, allowing for customization of the fireplace's appearance.

Image: A detailed view of the fireplace's interior, showcasing the combination of faux logs and crystals on the fuel bed, illuminated by the multi-colored flames.

5. Operating Instructions

The Valuxhome VWM72 electric fireplace can be operated using the touch screen controls on the unit or the included remote control.

5.1 Controls Overview

Image: This diagram provides a clear overview of the fireplace's control options, detailing buttons for temperature adjustment, fuel bed color selection, timer settings, flame color changes, and power on/off, available on both the unit's touch screen and the remote control.

5.2 Power On/Off

Press the power button on the touch screen or remote control to turn the unit on or off.

5.3 Heat Settings

The fireplace offers two heat settings: 750W and 1500W, providing supplemental heating for rooms up to 400 sq ft. The temperature can be adjusted from 62°F to 86°F. The fan operates smoothly with low noise when the heater is on. The surface of the fireplace remains cool to the touch.

5.4 Flame and Fuel Bed Colors

Customize the ambiance with 3 flame colors and 3 fuel bed colors. These can be adjusted independently to create various visual effects.

Image: This graphic illustrates the various flame and fuel bed color options, including blue, yellow, and colorful flames, along with yellow, blue, and mixed yellow & blue fuel bed lighting.

5.5 Timer Function

A built-in timer allows you to set the auto-shut off duration from 1 hour to 9 hours.

5.6 Remote Control and Touch Screen Operation

All functions, including power, heat, flame color, fuel bed color, and timer, can be controlled via the remote or the touch screen panel on the unit.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your electric fireplace.

• Cleaning: Always unplug the fireplace before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or sprays.
• Ventilation: Periodically check the top vent for any obstructions (dust, lint, etc.) and clear them to ensure proper airflow.
• Cord Inspection: Regularly inspect the power cord and plug for any signs of damage. If damaged, discontinue use and contact customer support.

7. Troubleshooting

If you encounter issues with your fireplace, refer to the following common solutions:

• Fireplace does not turn on:
  - Ensure the unit is properly plugged into a 120V AC outlet.
  - Check the on/off switch located on the side of the unit.
  - Verify that the circuit breaker is not tripped.
• No heat output:
  - Ensure the heat function is activated via the touch screen or remote.
  - Check the temperature setting; it may be set too low.
  - The auto over-heat protection may have activated. Unplug the unit, wait 10-15 minutes, and plug it back in. Ensure the top vent is not obstructed.
• Remote control not working:
  - Replace the 2 AAA batteries in the remote control.
  - Ensure there are no obstructions between the remote and the fireplace's receiver (typically on the lower right side).
• Flames appear fake or do not move:
  - Ensure the flame effect is turned on.
  - Check the fuel bed and ensure logs/crystals are properly arranged.

If the issue persists after attempting these steps, please contact customer support.

8. Warranty

The Valuxhome VWM72 Electric Fireplace comes with a Limited Warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.

9. Customer Support

For any questions, assistance, or warranty claims, please contact the Valuxhome Store customer support. They offer 30-day easy returns and dedicated customer service.

Valuxhome Store
For contact information, please refer to your purchase documentation or visit the official Valuxhome website.