1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the PNI PNI-CH2000RG Card Door Lock. This electromagnetic card reader lock is designed for access control, suitable for hotel environments, and features a robust zinc alloy construction. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.
2. Safety Information
- Ensure all installation steps are performed by qualified personnel or with careful adherence to instructions.
- Do not expose the lock to extreme temperatures or humidity outside of the specified operating conditions (-20 ~ 50 °C, ≤ 80% humidity).
- Use only 4 x AA alkaline batteries for power supply. Do not mix old and new batteries or different battery types.
- Keep cards and keys away from strong magnetic fields to prevent damage or demagnetization.
- Regularly check the lock for any signs of damage or wear. Do not attempt to repair the lock yourself; contact support if issues arise.
3. Package Contents
Verify that all components are present in the package:
- Access Control Unit (Front and Rear Panels)
- Mortise Lock Mechanism
- Installation Accessories (Screws, Spindles, Strike Plate)
- Mechanical Keys (for emergency override)
- Installation and Use Manual (this document)

Image 3.1: Overview of all included components.
4. Specifications
| Power Supply | 6V (4 x AA alkaline batteries) |
| Maximum Consumption | 200 mA |
| Material | Zinc Alloy |
| Anti-vandal | Yes |
| Card Reader Type | EM card 13.56MHz |
| Mounting Type | Surface Mount |
| Dimensions (L x W x H) | 244 x 77 x 26mm (9.61 x 3.03 x 1.02 inches) |
| Weight | 3.4 kg (5.21 pounds) |
| Operating Temperature | -20 ~ 50 °C |
| Working Humidity | ≤ 80% |
| Opening Type | Left Interior / Right Exterior |
| Drive Time | Less than 1 second |
| Door Thickness | 30 - 50mm |
| Card Action Distance | 0 to 5 cm from the sensor |
5. Setup and Installation
The PNI PNI-CH2000RG lock is designed for left-handed interior or right-handed exterior door installations, accommodating door thicknesses between 30mm and 50mm. Careful measurement and drilling are crucial for proper function.
5.1 Preparing the Door
- Determine Handing: Confirm your door's handing. This lock is specified for Left Interior / Right Exterior opening.
- Marking: Use the provided template (if included, or create one based on the diagram) to mark the drilling points on your door. Ensure the template is aligned correctly with the door edge and the desired height for the handle.
- Drilling: Carefully drill the necessary holes for the mortise lock, spindle, and mounting screws as indicated by the template. Pay close attention to the specified diameters and depths.

Image 5.1: Left Handed Installation Diagram with measurements.
5.2 Installing the Mortise Lock
- Insert the mortise lock mechanism into the prepared cavity on the door edge.
- Secure it with the appropriate screws. Ensure the latch bolt and deadbolt operate smoothly.

Image 5.2: Mortise Lock Mechanism.
5.3 Installing the Lock Panels
- Battery Installation: Open the battery compartment on the interior panel and insert 4 x AA alkaline batteries, observing polarity.
- Wiring: Connect the wiring harness from the exterior panel to the interior panel.
- Spindle Insertion: Insert the spindle through the mortise lock and into the handle mechanisms on both panels.
- Mounting: Position the exterior and interior panels on the door, aligning them with the drilled holes. Secure them using the long mounting screws, ensuring they are tightened evenly to prevent misalignment.

Image 5.3: Interior view of lock panels with battery compartment and circuit board.

Image 5.4: Exterior and Interior Lock Panels.
5.4 Installing the Strike Plate
Install the strike plate on the door frame, ensuring it aligns perfectly with the latch bolt and deadbolt when the door is closed. Secure it with screws.
6. Operating Instructions
The PNI PNI-CH2000RG Card Door Lock uses EM cards for access control, providing a quick and secure entry method.

Image 6.1: Assembled PNI PNI-CH2000RG Card Door Lock.
6.1 Granting Access with an EM Card
- Present a valid EM card to the card reader area on the exterior panel. The card action distance is 0 to 5 cm.
- Upon successful card reading, the lock will disengage, and the handle can be turned to open the door. The drive time is less than 1 second.
- After opening, the lock will automatically re-engage, securing the door once closed.
6.2 Emergency Access
In case of battery failure or electronic malfunction, the lock can be opened using the mechanical keys provided. Insert the key into the emergency keyhole and turn to unlock.
6.3 Monitoring Software (Optional)
This lock supports monitoring software for advanced access management, typically used in hotel access control systems. Refer to the separate software manual for configuration and usage details.
7. Maintenance
7.1 Battery Replacement
The lock is powered by 4 x AA alkaline batteries. When the batteries are low, the lock may emit an audible warning or show a visual indicator. Replace all four batteries simultaneously with new alkaline batteries to ensure optimal performance. Do not use rechargeable batteries or mix battery types.
7.2 Cleaning
Clean the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish or electronic components.
7.3 Mechanical Check
Periodically check the handle, latch, and deadbolt for smooth operation. Ensure all mounting screws remain tight. If any mechanical issues are observed, consult the troubleshooting section or contact support.
8. Troubleshooting
- Lock does not respond to card:
- Ensure the card is valid and correctly programmed for this lock.
- Check battery levels and replace if necessary.
- Ensure the card is presented within the 0-5 cm reading distance.
- Handle turns but door does not open:
- This indicates the lock mechanism is not disengaging. Check battery levels.
- Verify that the spindle is correctly installed and engaging both handles and the mortise lock.
- If the issue persists, use the mechanical key for emergency access and contact support.
- Lock makes unusual noises:
- This could indicate a mechanical issue within the mortise lock or handle mechanism.
- Ensure all screws are tight and nothing is obstructing the moving parts.
- Contact support for further assistance.
- Difficulty with card encoding:
- Ensure you are using a compatible card encoder and software.
- Refer to the card encoder's specific instructions.
- Verify the card type (EM card 13.56MHz) is correct for the lock.
9. Warranty and Support
9.1 Warranty Information
Please refer to your purchase documentation or contact your retailer for specific warranty terms and conditions applicable to the PNI PNI-CH2000RG Card Door Lock. Keep your proof of purchase for warranty claims.
9.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or spare parts, please contact PNI customer support. Contact details can typically be found on the PNI official website or your product packaging.





