Introduction
The MAX Falcon-20 RGB is a programmable 20-key macropad mechanical keyboard designed for enhanced productivity and customization. Each key can be reprogrammed for various functions, including media controls, gaming commands, or dedicated shortcut keys. This manual provides detailed instructions for setting up, operating, and maintaining your Falcon-20 RGB macropad.
The device features Cherry MX RGB mechanical key switches, full-color RGB backlit keys with 8 level backlight modes, 4Mbit on-board memory, a 1000Hz polling rate, N-key rollover, dual micro USB ports, 5 programmable layers, and a detachable USB cable.
What's in the Box
- Falcon-20 RGB mechanical keypad (assembled)
- Micro USB Cable
- Riser feet and plastic feet (not installed)
Setup
1. Hardware Connection
Connect the Falcon-20 RGB macropad to your computer using the provided Micro USB cable. The macropad features dual micro USB ports, allowing flexibility in cable routing.

Image: The Falcon-20 RGB macropad connected to a computer via its USB cable, showcasing the RGB backlighting.
2. Software Installation (Windows Only)
The programming software for the Falcon-20 RGB is compatible with Windows 10, Windows 8, Windows 7, and Windows XP. Download the latest version of the programming software from the official Max keyboard website. Follow the on-screen instructions to complete the installation.

Image: A screenshot of the Falcon-20 RGB programming software interface, showing key assignment and layer selection options.
3. Attaching Riser Feet (Optional)
Riser feet and plastic feet are included in the package but are not pre-installed. You can attach these to adjust the typing angle of your macropad for ergonomic comfort.
Operating Instructions
1. Key Programming
Use the programming software to assign functions to each of the 20 keys. You can program single key presses, complex macros, multimedia controls, or custom text strings. The software provides an intuitive interface for this process.

Image: A screenshot of the macro settings within the Falcon-20 RGB programming software, showing options for recording and customizing macros.

Image: A screenshot of the key assignment interface in the Falcon-20 RGB software, displaying various key functions that can be assigned.
2. Layer Management
The Falcon-20 RGB supports 5 programmable layers. This allows you to switch between different sets of key assignments for various applications or tasks. You can switch between layers using designated keys or through the software.
3. RGB Backlighting
Customize the full-color RGB backlighting to your preference. The macropad offers 8 levels of backlight mode and backlight setting memory. Adjust lighting effects and brightness through the programming software.

Image: The Falcon-20 RGB macropad displaying its customizable, vibrant RGB backlighting in a dark setting.

Image: The Falcon-20 RGB macropad with white backlighting, highlighting its visibility in low-light conditions.
4. N-Key Rollover
The N-key rollover feature ensures that every key press is registered accurately, even when multiple keys are pressed simultaneously. This is particularly beneficial for fast-paced gaming or complex data entry.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the surface of the macropad. For deeper cleaning, gently remove keycaps and use compressed air to clear debris.
- Storage: Store the macropad in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid sharp bends or excessive pulling on the USB cable to prevent damage.
Troubleshooting
- Keys Not Responding:
- Ensure the USB cable is securely connected to both the macropad and the computer.
- Test the macropad on a different USB port or computer.
- Verify that the correct layer is active if you have multiple programmed layers.
- Programming Software Issues:
- Ensure you are using the correct version of the software for your operating system.
- Restart the software and/or your computer.
- Reinstall the programming software if issues persist.
- RGB Backlighting Not Working:
- Check backlight settings within the programming software.
- Ensure the macropad is receiving sufficient power via the USB connection.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 3.93 x 0.66 x 4.72 inches |
| Item Weight | 13.1 ounces |
| Manufacturer | Max Keyboard |
| Item Model Number | Falcon-20 RGB |
| Connectivity Technology | Micro USB |
| Compatible Devices | PC |
| Special Feature | Backlit (RGB) |
| Key Switch Type | Cherry MX RGB Mechanical (Silent) |
| Polling Rate | 1000Hz |
| On-board Memory | 4Mbit |
| Programmable Layers | 5 |
Warranty and Support
For warranty information and technical support, please refer to the official Max keyboard website or contact their customer service directly. Ensure you have your product model number (Falcon-20 RGB) and purchase details available when seeking support.





