iStorage diskAshur2 HDD 2TB Blue User Manual

1. Introduction

This manual provides essential instructions for the setup, operation, and maintenance of your iStorage diskAshur2 HDD 2TB Blue secure portable hard drive. Please read this guide thoroughly to ensure proper use and to maximize the security features of your device.

2. Product Overview

The iStorage diskAshur2 is a highly secure, PIN-authenticated, hardware-encrypted portable hard drive designed to protect your sensitive data. It features AES-XTS 256-bit hardware encryption, ensuring that all data transferred to the drive is encrypted in real-time. The device is also dust and splash-proof with an IP56 certification, making it suitable for portable use.

Image 2.1: The iStorage diskAshur2 HDD 2TB Blue portable hard drive.

Key features include:

• Hardware Encryption: AES-XTS 256-bit hardware encryption, validated to FIPS PUB 197.
• PIN Authentication: Access requires a 7-15 digit PIN entered directly on the device's keypad.
• Secure Microprocessor: Incorporates a Common Criteria EAL 5+ (Hardware Certified) secure microprocessor with built-in physical protection mechanisms.
• Durability: IP56 certified for dust and splash resistance.
• Compatibility: Works with any device with a USB port, including MS Windows, macOS, Linux, Chrome, Android, Thin Clients, Zero Clients, Embedded Systems, Citrix, and VMware.
• Fast Data Transfer: USB 3.2 with speeds up to 160MB/s Read and 143MB/s Write.

Image 2.2: Close-up of the diskAshur2 keypad, highlighting the epoxy coating and secure microprocessor for enhanced security.

Image 2.3: The diskAshur2 device shown with water splashes, demonstrating its IP56 dust and water resistance.

3. Setup

3.1 Initial PIN Setup

Upon first use, you will need to set up an Admin PIN. This PIN must be between 7 and 15 digits long. Refer to the detailed instructions provided in the pre-loaded user manual on the drive for the exact steps to create your Admin PIN. It is crucial to choose a strong, memorable PIN and keep it confidential.

3.2 Connecting the Drive

The diskAshur2 features an integrated USB cable for convenient connection. Simply plug the USB connector into an available USB port on your computer or laptop. The device is compatible with various operating systems and does not require any software installation.

4. Operating Instructions

4.1 Unlocking the Drive

To access your data, the drive must first be unlocked:

1. Connect the diskAshur2 to your computer's USB port.
2. Wait for the red light on the device to appear.
3. Enter your 7-15 digit Admin or User PIN on the keypad.
4. Press the UNLOCK button (key with a lock icon).

The green and blue lights will blink, and then the middle light will turn solid green, indicating the drive is unlocked and ready for use.

4.2 Transferring Files

Once unlocked, the diskAshur2 functions like a standard portable hard drive. To store your files securely:

1. Open the drive folder (e.g., 'diskAshur2 (D:)' on Windows).
2. Select the files you wish to encrypt from your computer.
3. Copy and paste, or drag and drop the selected files into the diskAshur2 drive folder.

All data transferred to the drive is automatically encrypted in real-time.

4.3 Locking the Drive

To secure your data and disconnect the drive:

1. Safely eject the drive from your operating system (e.g., 'Safely Remove Hardware' on Windows).
2. Once ejected, the red light will appear on the device, indicating it is locked.
3. You can now safely remove the diskAshur2 from the USB port.

Your data is now securely protected and encrypted to the highest standards.

5. Maintenance

The diskAshur2 is designed for durability with its IP56 dust and splash-proof rating. To maintain its performance and longevity:

• Keep the device clean and free from excessive dust or debris.
• Avoid exposing the device to extreme temperatures or direct sunlight for prolonged periods.
• Ensure the integrated USB cable is handled with care to prevent damage.
• Regularly back up critical data to multiple locations as a best practice for data security.

6. Troubleshooting

If you encounter issues with your diskAshur2, consider the following:

• Drive Not Recognized: Ensure the USB cable is fully inserted into both the drive and the computer's USB port. Try a different USB port or computer to rule out port issues.
• Incorrect PIN Entry: If the drive does not unlock after entering your PIN, ensure you are entering the correct 7-15 digit PIN. Multiple incorrect attempts may trigger security features that temporarily lock the device.
• Error Messages: If you receive an error message, try safely ejecting and reconnecting the drive. Consult the full user manual (pre-loaded on the drive) for specific error code explanations.
• Slow Performance: Ensure you are using a USB 3.0 or higher port for optimal transfer speeds. Older USB 2.0 ports will result in slower performance.
• Automatic Locking: The device is designed to automatically lock itself after a period of inactivity (approximately one minute) to enhance security. This is normal behavior.

For persistent issues, refer to the comprehensive user manual stored on the drive or contact iStorage support.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the official iStorage website or the comprehensive user manual pre-loaded on your diskAshur2 drive. iStorage provides support to assist with any product-related inquiries or issues.

Official iStorage Website: www.istorage-uk.com