T-Power Charger Instruction Manual

1. Introduction

This manual provides essential instructions for the safe and effective use of your T-Power AC/DC adapter. This power supply is specifically designed to provide reliable power to compatible Wacom Cintiq creative pen displays.

2. Safety Information

Please read and understand all safety instructions before using this product. Failure to follow these instructions may result in electric shock, fire, or damage to the product or connected devices.

• Indoor Use Only: This adapter is designed for indoor use in dry locations. Do not expose to rain, moisture, or extreme temperatures.
• Proper Voltage: Ensure the wall outlet voltage matches the input voltage range specified on the adapter (AC 100V - 240V).
• Avoid Overloading: Do not overload the power outlet or extension cords.
• Ventilation: Ensure adequate ventilation around the adapter. Do not cover it or place it in an enclosed space that restricts airflow.
• Cable Care: Do not place heavy objects on the power cord or allow it to be pinched or sharply bent. Inspect the cord regularly for damage.
• Disconnect Safely: Always grasp the plug, not the cord, when disconnecting from the power outlet.
• No User Serviceable Parts: Do not attempt to open or repair the adapter. Refer all servicing to qualified personnel.

The T-Power adapter incorporates multiple safety features including over-current, over-temperature, over-voltage, and short-circuit protection to ensure safe operation.

3. Product Overview

The T-Power AC/DC adapter is a replacement or spare power supply for compatible Wacom Cintiq devices. It consists of the main adapter unit and a detachable AC power cord.

Image of the T-Power AC/DC adapter, showing the main unit and the included AC power cord.

4. Compatibility

This T-Power adapter (Model POWA116) is compatible with the following Wacom Cintiq models that require a 24V DC, 4-PIN TIP power supply:

• Wacom Cintiq 24HD (DTK2400, DTK-2400)
• Wacom Cintiq 24HD Touch (DTH2400, DTH-2400)
• Wacom Cintiq 27QHD (KP-DTH-2700, DTH-2700AC)
• Wacom Cintiq 27QHD Touch (DTH-2700, DTK-2700)
• Compatible with Wacom part numbers: POWA116, POW-A116, VEG120C-240-AA-G, VEG120C240AAG, P/N: 90010-082-G, PN: 90010082G

Important: Please verify your device's model number and power requirements (24V DC, 4-PIN TIP) before connecting the adapter to ensure compatibility.

5. Setup and Connection

Follow these steps to connect your T-Power adapter to your Wacom Cintiq device:

1. Power Off Device: Ensure your Wacom Cintiq device is powered off before connecting the adapter.
2. Connect DC Plug: Insert the 4-pin DC output plug of the T-Power adapter firmly into the power input port on your Wacom Cintiq.
3. Connect AC Cord: Connect the provided AC power cord to the T-Power adapter unit.
4. Plug into Outlet: Plug the other end of the AC power cord into a standard wall electrical outlet.
5. Power On Device: You may now power on your Wacom Cintiq device.

6. Operation

Once properly connected, the T-Power adapter will supply continuous power to your compatible Wacom Cintiq device. No further operational steps are required for the adapter itself. The adapter is designed for continuous use within its specified operating parameters.

7. Maintenance and Care

To ensure the longevity and optimal performance of your T-Power adapter, observe the following maintenance guidelines:

• Keep Clean: Regularly wipe the adapter with a dry, soft cloth to remove dust. Do not use liquid cleaners.
• Avoid Physical Damage: Protect the adapter from drops, impacts, and excessive force.
• Cable Integrity: Periodically check the power cords for any signs of fraying, cuts, or damage. Replace damaged cords immediately.
• Storage: When not in use for extended periods, store the adapter in a cool, dry place away from direct sunlight and moisture.

The T-Power adapter is constructed with durable materials and designed for a longer lifespan, including a robust power plug and bend-resistant cabling.

8. Troubleshooting

If you encounter issues with your T-Power adapter, consider the following:

• Device Not Powering On:
  • Ensure all connections (DC plug to device, AC cord to adapter, AC cord to wall outlet) are secure.
  • Test the wall outlet with another device to confirm it is functional.
  • Verify that the adapter is compatible with your specific Wacom Cintiq model (refer to Section 4).
• Adapter Overheating:
  • Ensure the adapter has adequate ventilation and is not covered.
  • Disconnect the adapter and allow it to cool down. If overheating persists, discontinue use and contact support.
• Intermittent Power:
  • Check for any damage to the power cords or the adapter unit.
  • Ensure the DC plug is fully inserted into the device's power port.

If troubleshooting steps do not resolve the issue, please contact T-Power customer support for assistance.

9. Specifications

10. Warranty and Support

T-Power stands behind the quality of its products. This adapter comes with the following:

• 30-Day Return Policy: You may return your undamaged product within 30 days of purchase for a full refund.
• 12-Month Warranty: A 1-year limited manufacturer warranty covers quality-related issues. Easy exchange for a replacement is provided.
• Technical Support: If you have questions regarding compatibility, setup, or any other concerns, please contact T-Power customer support.

T-Power offers a 30-day return policy, a 12-month warranty, and dedicated technical support for customer satisfaction.

For support inquiries, please refer to the contact information provided with your purchase or visit the official T-Power website.