Introduction
The Sony Xperia XZ Premium is an advanced unlocked smartphone designed to deliver exceptional mobile experiences. It features a groundbreaking 4K HDR display, a sophisticated Motion Eye camera system with Super slow motion capabilities, and is powered by the Qualcomm Snapdragon 835 processor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
Image: Sony Xperia XZ Premium showcasing its advanced display and camera capabilities with an image of water balloons captured in super slow motion. Key features like 4K HDR, 960fps Super slow motion, Corning Gorilla Glass, Hi-Res Audio, and Qualcomm Snapdragon are highlighted on the screen.
1. Setup
1.1 What's in the Box
- Sony Xperia XZ Premium Smartphone (Model G8142)
- A7 printed - Generic Startup Guide
- E-Label
- Greco, Charger Head, UCH20
- Standard Master Pack Label
- Standard Mobile Phone Label
- Standard Sales Item Label
- Type-C USB Cable-Bird, UCB20 (W1649~), Part: 1302-1935
1.2 Initial Power On
- Press and hold the Power button (located on the right side of the device) until the Sony logo appears.
- Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and Google account setup.
1.3 SIM Card and MicroSD Card Installation
The Xperia XZ Premium supports Dual SIM functionality or a single SIM with expandable storage via a Micro SD card (up to 256GB).
- Locate the SIM/MicroSD card tray on the side of the device.
- Use the provided SIM ejector tool to open the tray.
- Carefully place your Nano SIM card(s) and/or MicroSD card into the designated slots.
- Gently push the tray back into the device until it clicks into place.
1.4 Charging the Device
Connect the provided Type-C USB cable to the charging port at the bottom of the device and the other end to the UCH20 Charger Head. Plug the charger into a power outlet. The device supports fast charging.
2. Operating Your Device
2.1 Display Features
Your Xperia XZ Premium features a 5.5-inch 4K HDR display with a resolution of 3840 x 2160 pixels. It incorporates TRILUMINOS display for mobile and X-Reality for mobile technologies, enhancing color accuracy and contrast for a vibrant viewing experience.
2.2 Camera System (Motion Eye)
The device is equipped with a 19MP Motion Eye main camera, capable of capturing Super slow motion video at 960 frames per second. It also includes Predictive Capture, which buffers images before you press the shutter to help you capture the best moment. The front camera features a 22mm wide-angle lens with an f/2.0 aperture.
2.3 Performance and Connectivity
Powered by the Qualcomm Snapdragon 835 processor and 4GB of RAM, the Xperia XZ Premium offers smooth performance for multitasking and demanding applications. Connectivity options include Bluetooth 5.0, Wi-Fi, and support for GSM/LTE carriers.
2.4 Audio Capabilities
Experience high-quality audio with the device's stereo speakers. It supports Hi-Res Audio and Digital Noise Cancelling for an immersive listening experience. Note: The device does not feature a traditional 3.5mm headphone jack.
3. Maintenance and Care
3.1 Water and Dust Resistance
The Xperia XZ Premium is water and dust resistant with an IP65/68 rating. This means it is protected against low-pressure water jets and can withstand immersion in up to 1.5 meters of fresh water for up to 30 minutes. Ensure all ports and covers are firmly closed before exposing the device to water. Do not use the device in saltwater or chlorinated water. The USB port needs to be completely dry before charging.
3.2 Cleaning Your Device
Use a soft, lint-free cloth to clean the screen and body of your smartphone. Avoid using abrasive materials or harsh chemicals that could damage the device's surface.
4. Troubleshooting
4.1 Common Issues and Solutions
- Device not responding: Press and hold the Power button for about 10 seconds to force a restart.
- Battery draining quickly: Check background app usage, reduce screen brightness, and disable unnecessary features like GPS or Bluetooth when not in use.
- Network connectivity issues: Toggle Airplane Mode on and off, restart the device, or check with your carrier for service outages.
- App crashes: Clear the app's cache and data (Settings > Apps > [App Name] > Storage), or uninstall and reinstall the app.
If you encounter persistent issues, consider performing a factory data reset (back up your data first) or contact Sony customer support.
5. Specifications
| Feature | Detail |
|---|---|
| Model Name | Xperia XZ Premium (G8142) |
| Display | 5.5 Inches, 4K HDR (3840 x 2160 Resolution) |
| Operating System | Android N (Upgradeable) |
| Processor | Qualcomm Snapdragon 835 |
| RAM | 4 GB |
| Internal Storage | 64 GB (Expandable up to 256 GB with Micro SD card) |
| Rear Camera | 19.0 MP Motion Eye (960fps Super slow motion) |
| Front Camera | 22mm wide-angle lens f2.0 |
| Battery | 1 Lithium Ion battery (included), 20 Hours Talk Time |
| Water Resistance | IP65/68 |
| Connectivity | Bluetooth 5.0, Wi-Fi, Cellular (GSM/LTE), GPS |
| Dimensions | 6.1 x 2.8 x 0.3 inches |
| Weight | 14 ounces (0.88 Pounds) |
| Special Features | Dual SIM |
6. Warranty Information
Your Sony Xperia XZ Premium is covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Sony support website for detailed terms and conditions, including coverage period and service procedures. Keep your proof of purchase for warranty claims.
7. Customer Support
For further assistance, technical support, or service inquiries, please visit the official Sony support website or contact their customer service hotline. You can find contact information and FAQs on the Sony website: www.sony.com/electronics/support/mobile-phones.