1. Introduction
The Aruba AP-303H Unified Access Point is a high-performance 802.11ac Wave 2 device designed to provide robust Wi-Fi connectivity in hospitality and branch office environments. It offers dual-band wireless capabilities, supporting data rates up to 867Mbps in the 5GHz band and 400Mbps in the 2.4GHz band. This access point integrates multi-user MIMO (MU-MIMO) technology and includes an integrated Bluetooth Aruba Beacon for advanced location services and remote management. The AP-303H combines wireless and wired access, featuring three local Gigabit Ethernet ports, one of which supports Power over Ethernet (PoE) output.
2. Safety Information
- Read all instructions carefully before installation and operation.
- Do not open the device casing. Refer all servicing to qualified personnel.
- Ensure the power source meets the device's voltage requirements (220V).
- Avoid exposing the device to water or excessive humidity.
- Install the device in a well-ventilated area to prevent overheating.
- Use only manufacturer-approved accessories and power adapters.
3. Package Contents
Verify that your package contains the following items:
- Aruba AP-303H Unified Access Point (Model JY678A)
- Mounting bracket (for wall-box or desk mounting)
- Quick Start Guide
- Regulatory compliance documentation
Note: Power adapter and Ethernet cables are typically sold separately.
4. Product Overview

Figure 1: Front view of the Aruba AP-303H Unified Access Point, showing its compact design suitable for wall or desk mounting.
4.1. Physical Features
- LED Indicators: Status lights for power, Wi-Fi activity, and Ethernet port status.
- Ethernet Ports: Three Gigabit Ethernet ports for wired device connectivity. One port supports PoE output.
- Console Port: For direct management access (CLI).
- USB Port: For future expansion or specific accessories.
- Reset Button: To restore factory default settings.
5. Setup
5.1. Mounting the Access Point
The AP-303H can be mounted to a standard data wall-box or converted for desk mounting using an optional kit.
- Wall-box Mounting: Attach the provided mounting bracket to a standard data wall-box. Secure the AP-303H onto the bracket until it clicks into place.
- Desk Mounting: If using the optional desk mount kit, follow the instructions provided with the kit to convert the AP for desktop placement.
5.2. Connecting Cables
- Power Connection: Connect a compatible power adapter (if not using PoE) to the DC power input port. Alternatively, connect an Ethernet cable from a PoE-enabled switch to the uplink Ethernet port.
- Network Connection: Connect an Ethernet cable from your network switch or router to the uplink Ethernet port on the AP-303H.
- Wired Device Connection: Connect wired devices (e.g., IP phone, printer) to the other Gigabit Ethernet ports. One of these ports can provide PoE power to the connected device.
5.3. Initial Configuration
Refer to the Aruba documentation for detailed instructions on initial configuration, which typically involves accessing the device's web interface or using Aruba Central for cloud-based management. Ensure the device obtains an IP address from your network's DHCP server or configure a static IP address as required.
6. Operating
6.1. Wi-Fi Network Operation
Once configured, the AP-303H will broadcast Wi-Fi networks (SSIDs) as defined in its settings. Client devices can connect to these networks using the specified security protocols (e.g., WPA2, WPA3).
6.2. ClientMatch Technology
The AP-303H utilizes Aruba's ClientMatch technology to optimize client performance. This feature automatically identifies MU-MIMO capable mobile devices and steers them to the most suitable access point to ensure optimal WLAN performance, especially in environments with a mix of device types.
6.3. Bluetooth Aruba Beacon
The integrated Bluetooth Aruba Beacon simplifies the remote management of battery-powered BLE Aruba Beacons. It also provides advanced location services, indoor wayfinding, and proximity-based push notification capabilities for compatible applications.
7. Maintenance
- Firmware Updates: Regularly check for and install firmware updates from the Aruba support website to ensure optimal performance, security, and access to new features.
- Cleaning: Gently clean the exterior of the access point with a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Environmental Conditions: Ensure the operating environment remains within specified temperature and humidity ranges to prevent damage.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/LEDs off | Power adapter not connected or faulty; PoE not active | Check power adapter connection; verify PoE switch port is active. |
| No Wi-Fi signal | AP not configured; Wi-Fi disabled; incorrect SSID/password | Verify configuration via management interface; ensure Wi-Fi is enabled; check SSID and password. |
| Slow network speed | Interference; channel congestion; outdated firmware | Check for interference sources; adjust Wi-Fi channels; update firmware. |
| Wired devices not connecting | Incorrect cable; port disabled; device fault | Ensure Ethernet cables are properly connected; check port status in management interface; test wired device. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | JY678A |
| Wireless Type | 802.11ac Wave 2, Bluetooth |
| Wi-Fi Data Rates | 867Mbps (5GHz), 400Mbps (2.4GHz) |
| MIMO | MU-MIMO, 2 spatial streams (2SS) |
| Ethernet Ports | 3 x Gigabit Ethernet (one with PoE out) |
| Dimensions (LxWxH) | 3.39 x 5.91 x 1.57 inches |
| Weight | 10.9 ounces |
| Input Voltage | 220V (via power adapter or PoE) |
| Manufacturer | HPE |
| UPC | 190017107110 |
10. Warranty and Support
For warranty information, technical support, and additional resources, please refer to the official Aruba website or contact your authorized Aruba reseller. Specific warranty terms may vary by region and purchase agreement.
Aruba Support Website: www.arubanetworks.com/support/





