Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Black Box Rackmount Fiber Enclosure, Model JPM418A-R5. This enclosure is designed to provide maximum flexibility and high-density terminations for 19-inch or 23-inch rackmount fiber applications. It accommodates up to six adapter panels or LGX cassettes (sold separately).
Key features include:
- Organizes and protects fiber connections.
- Compatible with 19-inch or 23-inch rackmount fiber systems.
- Designed for easy snap-in installation of adapter panels or LGX cassettes.
- Features a new grommet design for improved stackability.
Package Contents
Verify that all components are present before proceeding with installation:
- Black Box Rackmount Fiber Enclosure (Model JPM418A-R5)
- Mounting hardware (screws, cage nuts, washers)
- Keys for front panel lock
- User Manual (this document)
Note: Adapter panels or LGX cassettes are sold separately and are not included with the enclosure.
Setup and Installation
This section details the steps required to properly install the fiber enclosure into a standard 19-inch or 23-inch equipment rack.
1. Rack Mounting
The enclosure is designed for standard rack installation. Ensure the rack has sufficient space and is properly grounded.

Figure 1: Front view of the Black Box Rackmount Fiber Enclosure. This image shows the enclosure from the front, highlighting its rackmount ears and the Black Box logo. The front panel is black with a key lock in the center.
- Identify the desired 2U (two rack units) space in your equipment rack.
- Align the mounting ears of the enclosure with the rack rails.
- Secure the enclosure to the rack using the provided rack screws, cage nuts, and washers. Ensure all screws are tightened to prevent movement.
2. Installing Adapter Panels or LGX Cassettes
The enclosure features six slots for snap-in installation of fiber adapter panels or LGX cassettes.

Figure 2: Black Box Fiber Enclosure with the front panel open, revealing the six slots designed for fiber adapter panels or LGX cassettes. The image shows these slots populated with blue fiber adapters, demonstrating the high-density termination capability.
- Unlock and open the front panel of the enclosure using the provided key.
- Gently slide the adapter panel or LGX cassette into an available slot until it snaps securely into place. Ensure the panel is oriented correctly.
- Repeat for all desired adapter panels or cassettes.
- Once all panels are installed, close and lock the front panel.
Operating Instructions
Once installed and populated with adapter panels, the enclosure serves as a passive component for organizing and protecting fiber optic connections.
Fiber Cable Management
The enclosure provides internal space for fiber slack management and routing. Utilize the internal routing guides and tie-down points to maintain proper bend radius and prevent cable damage.

Figure 3: Rear view of the Black Box Fiber Enclosure. This image illustrates the cable entry points at the back and sides, as well as the internal structure designed for fiber cable routing and management.
- Route incoming and outgoing fiber cables through the designated entry points.
- Ensure fiber cables are not kinked or bent beyond their minimum bend radius.
- Use fiber optic cleaning tools to clean connectors before mating.
Maintenance
The Black Box Rackmount Fiber Enclosure requires minimal maintenance. Regular inspection and cleaning of fiber optic components are recommended to ensure optimal performance.
Cleaning Procedures
- External Cleaning: Use a soft, dry, lint-free cloth to wipe down the exterior of the enclosure. Avoid abrasive cleaners or solvents.
- Fiber Optic Connector Cleaning: Regularly clean fiber optic connectors and adapters using appropriate fiber cleaning tools (e.g., fiber optic cleaning pens, lint-free wipes with isopropyl alcohol). Refer to the cleaning instructions provided with your fiber optic cleaning kit.
Inspection
- Periodically inspect the enclosure for any signs of physical damage, loose connections, or excessive dust accumulation.
- Ensure all rack mounting screws remain tight.
Troubleshooting
This section addresses common issues that may arise during the use of the fiber enclosure. As the enclosure is a passive component, most issues relate to fiber optic connectivity.
| Problem | Possible Cause | Solution |
|---|---|---|
| Poor signal quality/loss | Dirty fiber connectors or adapters. Incorrect fiber type or connection. Excessive bend radius in fiber cables. | Clean all fiber connectors and adapters. Verify correct fiber type (e.g., single-mode, multi-mode) and ensure connections match. Reroute cables to avoid tight bends. |
| Adapter panel not snapping in | Misalignment. Obstruction in the slot. | Ensure the panel is correctly aligned with the slot guides. Check for any debris or foreign objects in the slot. |
| Front panel lock not working | Key not fully inserted. Lock mechanism jammed. | Ensure the key is fully inserted and turned correctly. Inspect the lock for any visible damage or obstruction. Do not force the lock. |
If issues persist after attempting the above solutions, please contact Black Box technical support.
Specifications
| Attribute | Value |
|---|---|
| Model Number | JPM418A-R5 |
| Brand | Black Box |
| Dimensions (H x W x D) | 3.5 x 19 x 13.8 inches (8.89 x 48.26 x 35.05 cm) |
| Rack Units | 2U |
| Weight | 16 pounds (7.26 kg) |
| Adapter Panel Slots | 6 |
| Color | Black |
| UPC | 822088101727 |
| Manufacturer | BLACKBOX NETWORK SERVICE |
Warranty Information
Black Box products are backed by a standard warranty. For detailed warranty terms and conditions, please refer to the official Black Box website or contact their customer support. Keep your purchase receipt as proof of purchase for warranty claims.
Typical Warranty Coverage:
- Defects in materials and workmanship under normal use.
- Specific duration (e.g., 1 year, 5 years) from the date of purchase.
Note: Warranty does not cover damage caused by misuse, accident, unauthorized modification, or improper installation.
Technical Support
For technical assistance, troubleshooting, or product inquiries, please contact Black Box technical support.
Black Box Contact Information:
- Website: www.blackbox.com
- Phone: Refer to the Black Box website for regional support numbers.
- Email: Refer to the Black Box website for support email addresses.
When contacting support, please have your product model number (JPM418A-R5) and a description of the issue ready.





