1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of the KING GATES Intro 230-400 Irreversible Swing Gate Motor Gearmotor. Please read this manual thoroughly before proceeding with any installation or operation to ensure proper functionality and to prevent damage or injury.
The KING GATES Intro 230-400 is designed for automating swing gates, providing reliable and secure operation for residential and commercial applications. Its irreversible design ensures the gate remains locked in position when the motor is not active, enhancing security.
2. Safety Instructions
Adherence to the following safety guidelines is crucial for preventing accidents and ensuring the longevity of the product:
- Installation must be performed by qualified personnel in accordance with local electrical and safety regulations.
- Disconnect power before performing any maintenance or repair work.
- Keep children and pets away from the gate's operating area.
- Do not operate the gate if any part of the system is damaged or malfunctioning.
- Ensure all safety devices (e.g., photocells, safety edges) are correctly installed and functioning.
- Do not modify the product in any way. Use only original spare parts.
3. Package Contents
Upon unpacking, verify that all components are present and undamaged. The standard package for the KING GATES Intro 230-400 typically includes:
- 1x KING GATES Intro 230-400 Gearmotor unit
- 1x Mounting plate/bracket set
- 1x Release key (for manual operation)
- 1x Set of fasteners and hardware
- 1x User and installation manual (this document)
If any items are missing or damaged, contact your supplier immediately.
4. Setup and Installation
Installation of the KING GATES Intro 230-400 requires careful planning and execution. It is recommended that installation be carried out by a professional installer.
- Site Preparation: Ensure the gate structure is sound and capable of supporting the motor's operation. Verify adequate space for the motor and gate movement.
- Mounting the Gearmotor: Securely attach the gearmotor unit to the gate post or foundation using the provided mounting plate and hardware. Ensure it is level and aligned with the gate's pivot point.
- Electrical Connections: Connect the motor to the main power supply and control unit according to the wiring diagram provided in the full installation guide (not included in this general user manual). Ensure all connections are secure and insulated.
- Safety Device Installation: Install and connect all necessary safety devices, such as photocells, flashing lights, and emergency stop buttons.
- Limit Switch Adjustment: Adjust the motor's limit switches to define the gate's open and closed positions accurately.
- Testing: Perform initial tests to ensure the gate operates smoothly and all safety features function correctly.

The image above displays the main gearmotor unit, which is the core component responsible for the gate's movement. It features a durable casing designed to protect the internal irreversible mechanism and electrical components from environmental factors.
5. Operating Instructions
Once installed and configured, operating the KING GATES Intro 230-400 is straightforward:
- Automatic Operation: Use the remote control or wall-mounted button to send a command to the control unit. The gate will open or close automatically.
- Stop Function: Pressing the remote control button again during operation will stop the gate.
- Manual Release: In case of power failure or malfunction, the gate can be operated manually. Insert the provided release key into the designated lock on the motor unit and turn it to disengage the motor. This allows the gate to be moved by hand. Remember to re-engage the motor after manual operation.
- Safety Features: The system is equipped with safety features like obstacle detection (if photocells are installed). If an obstacle is detected, the gate will stop or reverse its movement.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your KING GATES Intro 230-400 gearmotor. Perform these checks periodically:
- Visual Inspection: Check the motor unit, mounting brackets, and gate hinges for any signs of wear, corrosion, or damage.
- Cleaning: Keep the motor unit and surrounding area free from dirt, debris, and vegetation.
- Lubrication: Periodically lubricate moving parts of the gate hinges and any exposed mechanical components of the motor as recommended by the full installation manual.
- Safety Device Check: Regularly test photocells and other safety devices to ensure they are functioning correctly.
- Electrical Connections: Ensure all electrical connections are tight and free from corrosion. (Only perform if qualified and power is disconnected).
For detailed maintenance procedures, refer to the comprehensive installation and maintenance manual.
7. Troubleshooting
This section addresses common issues you might encounter with your KING GATES Intro 230-400. For more complex problems, contact technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Gate does not respond to commands. | No power; remote control battery low; safety devices obstructed; motor in manual release mode. | Check power supply; replace remote battery; clear obstructions from safety devices; ensure motor is engaged. |
| Gate stops unexpectedly during operation. | Obstacle detected by safety devices; motor overheating; mechanical obstruction. | Check for obstacles; allow motor to cool down; inspect gate path for physical obstructions. |
| Gate operates slowly or with difficulty. | Lack of lubrication; worn gate hinges; incorrect limit switch settings. | Lubricate moving parts; inspect and repair gate hinges; re-adjust limit switches. |
8. Specifications
Key technical specifications for the KING GATES Intro 230-400:
- Model: Intro 230-400
- Brand: KING GATES
- Product Type: Irreversible Gearmotor for Swing Gates
- Quantity: 1 unit
- Batteries Included: No
- Batteries Required: No
- ASIN: B01NC052AK
- Manufacturer: KING GATES
Note: Detailed electrical and mechanical specifications are available in the full technical data sheet.
9. Warranty and Support
KING GATES products are covered by a manufacturer's warranty against defects in materials and workmanship. The specific terms and duration of the warranty may vary by region and purchase date. Please retain your proof of purchase.
For warranty claims, technical assistance, or to purchase spare parts, please contact your authorized KING GATES dealer or visit the official KING GATES website for support contact information. When contacting support, please have your product model (Intro 230-400) and ASIN (B01NC052AK) readily available.





