Introduction
This manual provides essential information for the proper installation, operation, and maintenance of your TRUE T-43 Reach-in Refrigerator. Please read these instructions thoroughly before operating the unit to ensure safe and efficient performance. Retain this manual for future reference.
Safety Information
Always observe basic safety precautions when using this appliance to reduce the risk of fire, electric shock, or injury. This unit is designed for commercial use. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
- Electrical Safety: Ensure the unit is connected to a properly grounded electrical outlet with the correct voltage and amperage as specified on the rating plate. Do not use extension cords.
- Ventilation: Maintain adequate clearance around the unit for proper ventilation.
- Heavy Appliance: This refrigerator is heavy. Use appropriate lifting techniques and equipment during installation to prevent injury.
- Flammable Materials: Do not store explosive substances or flammable materials inside the refrigerator.
Setup
1. Unpacking
Carefully remove all packaging materials, including tape and protective film. Inspect the unit for any shipping damage. Report any damage immediately to the carrier and your dealer.
2. Placement
Position the refrigerator on a strong, level surface capable of supporting its weight when fully loaded. Ensure adequate clearance for air circulation:
- Minimum 6 inches (15 cm) from the rear wall.
- Minimum 0 inches (0 cm) from side walls (if specified by manufacturer, otherwise allow for door swing).
- Ensure the ambient temperature does not exceed 90°F (32°C) and relative humidity is below 55%.
The unit comes with pre-installed casters for mobility. Ensure all casters are locked once the unit is in its final position.

Image: Front view of the TRUE T-43 Reach-in Refrigerator, showing its two doors, top-mounted compressor, and casters. Dimensions are indicated as 47 inches wide, 29.5 inches deep, and 78.38 inches high.
3. Electrical Connection
Connect the refrigerator to a dedicated electrical circuit. Refer to the data plate located inside the cabinet for specific voltage, amperage, and circuit breaker requirements. Do not use adapter plugs or extension cords.
4. Initial Cleaning
Before loading food products, clean the interior of the refrigerator with a mild soap and water solution. Rinse thoroughly and dry completely.
Operating Instructions
1. Temperature Control
The T-43 features an electronic temperature control. The factory preset temperature is typically 35°F (1.7°C). To adjust the temperature:
- Locate the digital display and control buttons, usually on the top front panel.
- Consult the specific control panel instructions for your model to enter programming mode and adjust the set point.
- Allow several hours for the unit to reach the desired temperature after adjustment.
2. Loading the Refrigerator
Load products evenly on the shelves. Do not block the air circulation vents inside the cabinet, as this can impair cooling performance. Avoid overloading shelves beyond their weight capacity.
3. Door Operation
The self-closing doors are designed to maintain internal temperature. Ensure doors close completely after each use. Avoid leaving doors open for extended periods to prevent temperature fluctuations and energy waste.
4. Automatic Defrost
This unit is equipped with an automatic defrost system. Defrost cycles occur periodically to remove frost buildup from the evaporator coil. No manual defrosting is required under normal operating conditions.
Maintenance
Regular maintenance ensures optimal performance and extends the life of your refrigerator.
1. Cleaning the Interior
Clean the interior regularly with a mild, non-abrasive cleaner and warm water. Rinse with clean water and dry thoroughly. Remove shelves and shelf clips for easier cleaning.
2. Cleaning the Exterior
Wipe down the stainless steel exterior with a soft cloth and a non-abrasive stainless steel cleaner. Avoid harsh chemicals or abrasive pads that can scratch the surface.
3. Condenser Coil Cleaning
The condenser coil should be cleaned every 30 days or as needed. A dirty condenser coil reduces cooling efficiency and increases energy consumption. To clean:
- Disconnect power to the unit.
- Locate the condenser coil, typically behind the front grille at the bottom of the unit.
- Use a stiff brush or vacuum cleaner with a brush attachment to remove dust and debris from the coil fins.
- Reconnect power after cleaning.
4. Gasket Inspection
Inspect door gaskets regularly for tears, cracks, or signs of wear. Damaged gaskets compromise temperature retention and increase energy use. Replace worn gaskets promptly.
5. Drain Pan
The drain pan collects condensate from the evaporator. Ensure the drain line is clear and the pan is free of debris to prevent water overflow.
Troubleshooting
Before calling for service, check the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not cooling | No power; thermostat set too high; dirty condenser coil; door left open | Check power supply/breaker; adjust thermostat; clean condenser; ensure doors are closed |
| Excessive noise | Unit not level; fan motor issue; loose components | Level the unit; contact service for fan/component inspection |
| Water on floor | Clogged drain line; damaged door gasket | Clear drain line; inspect and replace gasket if necessary |
| Doors not closing properly | Unit not level; obstructed hinges; damaged gasket | Level the unit; clear obstructions; replace gasket |
Specifications
| Feature | Specification |
|---|---|
| Brand | TRUE |
| Model Number | T-43 (Part Number: 675-432) |
| Capacity | 43 Cubic Feet |
| Product Dimensions (D x W x H) | 29.5" x 47" x 78.38" |
| Installation Type | Freestanding |
| Number of Doors | 2 |
| Defrost System | Automatic |
| Form Factor | Side By Side |
| Cooling Method | Compressor |
| Item Weight | Approximately 0.01 ounces (Note: This weight is likely a placeholder or error in source data, actual unit weight will be significantly higher) |
Warranty Information
TRUE Manufacturing Co., Inc. provides a limited warranty for its commercial refrigeration products. Specific warranty terms, conditions, and duration vary by component and region. Please refer to the official warranty document included with your purchase or visit the TRUE Manufacturing website for detailed information. Keep your proof of purchase for warranty claims.
Support
For technical assistance, parts, or service inquiries, please contact TRUE Manufacturing customer support or your authorized TRUE dealer.
- TRUE Manufacturing Website: www.truemfg.com
- Customer Service: Refer to the contact information on the TRUE website or your purchase documentation.





