Introduction
The Diversey Emerel Multi-Surface Creme Cleanser is a mild acid, mild abrasive formula designed for effective cleaning of stubborn stains without scratching surfaces. It provides controlled sudsing for easy rinsing and a clean finish. Its thickened creme formula adheres well to vertical surfaces, allowing for extended dwell time to tackle tough soils. This product is suitable for use on a variety of surfaces commonly found in restrooms and other areas.
Safety Information
Always prioritize safety when using cleaning products. Wear appropriate Personal Protective Equipment (PPE) to prevent contact with skin and eyes.
- Eye Protection: Wear safety goggles to protect your eyes from splashes.
- Hand Protection: Wear protective gloves to prevent skin contact.
Before using on any new surface, always test the product in an inconspicuous area to ensure compatibility and prevent potential damage, especially due to its abrasive nature.
Product Features
- Mild acid, mild abrasive formula for effective stain removal.
- Does not scratch surfaces when used as directed.
- Controlled sudsing for free rinsing and a clean surface.
- Thickened creme formula clings to vertical surfaces for extended dwell time.
- Suitable for use on multiple surfaces including ceramic, chrome, fiberglass, glass, metal, and porcelain.
Setup
Before each use, shake the bottle thoroughly to ensure the formula is well-mixed. This helps to redistribute any settled abrasive particles and maintain product effectiveness.

Image: Diversey Emerel Multi-Surface Creme Cleanser bottle. Shake well before use.
Operating Instructions
- Preparation: Ensure you are wearing appropriate PPE (safety goggles and gloves). Shake the product bottle well.
- Application: Apply a small amount of the creme cleanser directly to the soiled surface or onto a damp cloth/sponge.
- Scrubbing: Gently scrub the surface using a non-abrasive cloth or sponge. For stubborn stains, allow the product to dwell on the surface for a short period due to its clinging formula.
- Rinsing: Thoroughly rinse the cleaned surface with water to remove all product residue. Failure to rinse completely may leave a chalky residue.
- Drying: Wipe the surface dry with a clean, dry cloth for a streak-free finish.
Product Variants
Diversey offers a range of creme cleansers, each with specific properties for different cleaning needs:
- Emerel Multi-Surface Creme Cleanser (Acidic): This product (Model 94995295) has an acidic pH (approximately 2). It is highly effective for removing inorganic soils such as hard water stains, rust, and calcium buildup. Caution: Do not use on acid-sensitive surfaces like marble.
- Emerel Plus Alkaline Cream Cleanser: This variant is alkaline in nature (approximately pH 11) and is safe for use on marble. It is also EcoLogo certified, making it a suitable option for green cleaning initiatives.
- Emerel Ultra Non-Acid Creme Cleanser: Similar to the Alkaline Cream Cleanser, this product is also alkaline and safe for marble. It features a turquoise color and a lavender fragrance, offering an aesthetic and aromatic cleaning experience. The other variants are typically white opaque with no added fragrance.
Maintenance
Regular cleaning and proper rinsing will maintain the effectiveness of the product and the cleanliness of your surfaces. Store the product in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
- Chalky Residue: If a chalky residue remains after cleaning, it indicates insufficient rinsing. Re-rinse the surface thoroughly with clean water and wipe dry.
- Ineffective Stain Removal: For very stubborn stains, ensure adequate dwell time (allowing the product to sit on the surface for a few minutes before scrubbing). Also, confirm that the correct Emerel variant is being used for the specific type of soil (e.g., acidic for hard water/rust).
Specifications
| Attribute | Value |
|---|---|
| Brand | Diversey |
| Item Form | Creme |
| Scent | Fresh |
| Item Volume | 32 Fluid Ounces |
| Applicable Material | Ceramic, Chrome, Fiberglass, Glass, Metal, Porcelain |
| Dirt Types | Dirt, Grease, Grime, Mineral Scale, Scuff Mark, Soap Scum |
| Package Dimensions | 14.4 x 11.4 x 11.04 inches |
| Item Weight | 0.01 ounces |
Warranty and Support
For warranty information or technical support, please contact Diversey customer service directly. Refer to the product packaging for specific contact details or visit the official Diversey website.