1. Introduction
This manual provides detailed instructions for the assembly, operation, and maintenance of your FLEXISPOT EB2W Electric Height Adjustable Desk Frame. Please read this manual thoroughly before installation and use to ensure proper function and safety. Keep this manual for future reference.
2. Safety Information
To prevent injury or damage, observe the following safety precautions:
- Ensure all components are securely fastened before use.
- Do not overload the desk frame beyond its specified weight capacity (100 kg dynamic, 125 kg static).
- Keep children and pets away from the desk during operation.
- Avoid placing objects that could be damaged by movement under the desk.
- Disconnect power before cleaning or maintenance.
- Do not operate the desk if any parts are damaged or missing. Contact customer support for assistance.
3. Package Contents
Verify that all parts are present before beginning assembly. If any parts are missing or damaged, contact FLEXISPOT customer service.
- Desk Legs (2)
- Crossbars (2)
- Side Brackets (2)
- Control Box (1)
- Handset (1)
- Power Cable (1)
- Assembly Hardware (Screws, Allen wrenches, etc.)

Image: All components of the FLEXISPOT EB2W electric height adjustable desk frame, including the legs, crossbars, and control panel.
4. Setup and Assembly
Follow these steps to assemble your desk frame. It is recommended to have two people for assembly.
- Attach Side Brackets: Secure the side brackets to the desk legs using the provided screws.
- Connect Crossbars: Insert the adjustable crossbars between the two leg assemblies. Ensure they are aligned correctly.
- Install Control Box: Mount the control box to the designated area on the frame, typically under the crossbar.
- Connect Handset and Motors: Plug the handset cable and motor cables into the control box. Refer to the wiring diagram in your separate assembly guide for specific port locations.
- Attach Desktop (Sold Separately): Place your chosen desktop onto the assembled frame. Align and secure it using appropriate screws (ensure screw length is suitable for your desktop to avoid piercing through).
- Cable Management: Use cable ties or clips (not included) to organize and secure all cables to prevent snagging during height adjustments.

Image: Illustration of the dual motor system and key specifications including load capacity, energy saving, speed, and noise level.

Image: Diagram showing the adaptable desktop sizes for the FLEXISPOT EB2W frame, ranging from 120cm to 180cm in length and 60cm to 80cm in width.
5. Operating Instructions
5.1 Initial Power-Up and Reset
After connecting the power cable, the desk may require an initial reset. Press and hold the 'Down' arrow button until the desk reaches its lowest position and slightly retracts, then releases. This calibrates the system.
5.2 Adjusting Height
- Up/Down Buttons: Press and hold the Up or Down arrow buttons on the handset to raise or lower the desk to your desired height. The LED display will show the current height.
5.3 Memory Presets
The handset features four programmable memory presets for quick height adjustments.
- Adjust the desk to your desired height using the Up/Down buttons.
- Press the 'M' button (or 'Set' button, if applicable) once. The display will flash.
- Press one of the numbered preset buttons (1, 2, 3, or 4) within 3 seconds. The current height is now saved to that preset.
- To recall a saved height, simply press the corresponding numbered preset button. The desk will automatically move to the saved position.

Image: Close-up of the desk's control panel, highlighting the Up/Down buttons, LED display, and four memory preset buttons.

Image: A desk set up in a home office, demonstrating the adjustable height feature, allowing users to switch between sitting and standing positions. The adjustable height range is 70-119 cm.
5.4 Anti-Collision System
The desk frame is equipped with an anti-collision system. If the desk encounters an obstruction during movement, it will automatically stop and reverse slightly to prevent damage. This feature ensures safety during operation.

Image: Visual representation of the anti-collision function, showing the desk stopping and reversing when an obstruction is detected during height adjustment.
6. Maintenance
- Cleaning: Wipe the desk frame with a soft, damp cloth. Avoid abrasive cleaners or solvents. Ensure the power is disconnected before cleaning.
- Inspections: Periodically check all screws and bolts to ensure they are tight. Retighten if necessary.
- Cable Management: Regularly inspect cables for any signs of wear or damage. Ensure they are properly routed and not pinched.
7. Troubleshooting
If you encounter issues with your FLEXISPOT EB2W desk frame, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Desk does not move. | No power, loose cable, or system error. | Check power connection. Ensure all cables are securely plugged into the control box. Perform a system reset (see Section 5.1). |
| Desk moves unevenly or makes unusual noise. | Uneven load, loose components, or motor issue. | Ensure weight is evenly distributed. Check all screws and bolts for tightness. Perform a system reset. If problem persists, contact support. |
| Error code (e.g., E22, E23) displayed. | Overload, motor overheating, or sensor issue. | Reduce load on the desk. Disconnect power for 10-15 minutes to allow motors to cool down, then reconnect and perform a system reset. If the error persists, contact customer support. |
| Anti-collision system triggers too easily. | Sensitivity setting or minor obstruction. | Check for any minor obstructions. Some models allow adjustment of anti-collision sensitivity (refer to specific control panel instructions if available). |
8. Specifications
- Model: FLEXISPOT EB2W (E2W)
- Height Adjustment Range: 70 cm - 119 cm
- Dynamic Load Capacity: 100 kg
- Static Load Capacity: 125 kg
- Lift Speed: 2.5 cm/s
- Motors: Dual Motor System
- Standby Power Consumption: < 0.5 W
- Noise Level: Under 50 dB
- Compatible Desktop Length: 120 cm - 180 cm
- Compatible Desktop Width: 60 cm - 80 cm
- Material: Alloy Steel
- Product Dimensions (L x W x H): 80 x 180 x 119 cm (fully extended with max desktop)
- Item Weight: 23.6 kg

Image: Diagram illustrating the desk's large height range (70-119 cm), anti-collision system, and durability with over 20,000 test cycles.
9. Warranty and Support
FLEXISPOT stands behind the quality of its products. Your EB2W desk frame comes with the following warranty:
- Controllers and Motors: 3-year warranty
- Desk Frame: 5-year warranty
For technical support, warranty claims, or replacement parts, please contact FLEXISPOT customer service through their official website or the retailer where you purchased the product. Please have your model number (E2W) and purchase date available when contacting support.

Image: Graphic detailing the warranty periods: 3 years for controllers and motors, and 5 years for the desk frame.





