1. Introduction and Overview
The Kramer VIA-GO is a compact wireless presentation solution designed to facilitate instant connectivity and advanced presentation capabilities for various devices. It supports iOS, Android, Chromebook, PC, and Mac users, enabling seamless content sharing and collaboration in meeting spaces.
Key features include high-quality content streaming with mirrored images and video playback, support for iOS, Windows, and Android mirroring, and flexible installation options with both built-in Wi-Fi and LAN connectivity. The device incorporates 1024-bit encryption for secure operation within an internal network.
2. Product Components and Connections
Image 1: Kramer VIA-GO Device Overview. This image displays the Kramer VIA-GO unit. On the left, the top surface of the device is shown, featuring the Kramer logo and "VIA GO" branding. On the right, two views of the device's sides are presented. The top right view shows the front panel with two USB 3.0 ports and a combined audio/SPDIF output. The bottom right view illustrates the rear panel, which includes a Kensington lock slot, power input, HDMI output, LAN port, and two additional USB 3.0 ports.
The Kramer VIA-GO unit features various ports for connectivity and power. Familiarize yourself with these connections before proceeding with setup.
- Front Panel: Two USB 3.0 ports, 3.5mm audio/SPDIF output.
- Rear Panel: Power input, HDMI output, Ethernet (LAN) port, two additional USB 3.0 ports, Kensington lock slot.
3. Setup Instructions
- Power Connection: Connect the provided power adapter to the VIA-GO unit's power input port and then to a power outlet. The device will power on automatically.
- Display Connection: Connect an HDMI cable from the VIA-GO's HDMI output port to an HDMI input on your display screen (monitor, projector, or TV).
- Network Connection:
- Wired (LAN): Connect an Ethernet cable from the VIA-GO's LAN port to your network router or switch.
- Wireless (Wi-Fi): The VIA-GO has built-in Wi-Fi. Upon initial boot, it may create its own access point or allow you to connect it to an existing Wi-Fi network via the on-screen interface.
- Initial Configuration: Follow the on-screen prompts on your connected display to complete the initial setup, including network settings and device naming.
- Software Installation: For wireless presentation, users will need to download and install the Kramer VIA app on their respective devices (PC, Mac, iOS, Android, Chromebook). The app can typically be found by visiting the IP address displayed on the VIA-GO's welcome screen or through official app stores.
4. Operating Instructions
Once the VIA-GO is set up and connected to a display and network, users can begin presenting wirelessly.
- Connecting Your Device:
- Ensure your device (laptop, tablet, smartphone) is connected to the same network as the VIA-GO (either the VIA-GO's Wi-Fi access point or the same LAN/WLAN).
- Launch the Kramer VIA app on your device.
- The app will detect available VIA devices. Select the VIA-GO unit you wish to connect to.
- Enter the 4-digit room code displayed on the main screen if prompted.
- Sharing Content:
- After connecting, use the "Present" or "Share" button within the VIA app to begin sharing your screen or specific content.
- The VIA-GO supports high-quality video streaming up to 1080p/60 frames per second.
- For iOS and Android devices, the app facilitates screen mirroring.
- Displaying Multiple Participants: The VIA-GO allows up to two participant screens to be displayed simultaneously on the main screen, facilitating collaborative sessions.
- Disconnecting: To stop presenting, use the "Stop Presenting" or "Disconnect" option within the VIA app.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your Kramer VIA-GO unit.
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid liquid cleaners or abrasive materials.
- Software Updates: Regularly check for and apply software updates to the VIA-GO firmware and the VIA app on your devices. Updates often include performance improvements, new features, and security enhancements. The VIA-GO integrates seamlessly with VIA Site Management (VSM) software for centralized management and updates.
- Ventilation: Ensure the device is placed in a location with adequate ventilation to prevent overheating. Do not block ventilation openings.
6. Troubleshooting
This section addresses common issues you might encounter with the Kramer VIA-GO.
- No Display Output:
- Verify the HDMI cable is securely connected to both the VIA-GO and the display.
- Ensure the display is powered on and set to the correct HDMI input source.
- Check if the VIA-GO unit is powered on (indicated by LED lights).
- Cannot Connect to VIA-GO:
- Confirm your device is on the same network (Wi-Fi or LAN) as the VIA-GO.
- Ensure the VIA app is installed and up to date on your device.
- Verify the room code (if required) is entered correctly.
- Restart both your device and the VIA-GO unit.
- Poor Video/Audio Quality:
- Check your network connection strength and bandwidth. A stable and fast network is crucial for optimal streaming.
- Reduce the number of active wireless devices on the network if possible.
- Ensure the VIA-GO firmware and app are updated.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | VIA-GO |
| Brand | Kramer |
| Connectivity Technology | Wi-Fi, Ethernet (LAN) |
| Compatible Devices | Smartphones, PCs, Macs, Chromebooks |
| Recommended Uses | Wireless Presentation, Content Sharing |
| Control Method | App |
| Item Weight | 1.1 Pounds (approximately 0.5 kg) |
| Wi-Fi Band Support | 2.4GHz (Access Point mode), 2.4GHz/5GHz (Client mode) |
| Video Bit Rate Support | Up to 6Mbps (in Access Point mode) |
| Encryption | 1024-bit |
8. Warranty and Support
The Kramer VIA-GO comes with a limited warranty to ensure product reliability.
- Hardware Warranty: 3 years from the date of purchase.
- Software Warranty: 1 year from the date of purchase.
For technical support, troubleshooting assistance, or warranty claims, please refer to the official Kramer Electronics website or contact their customer service department. Keep your purchase receipt as proof of purchase for warranty validation.
