Insignia 13" - 32" Full Motion TV Wall Mount User Manual

Introduction

This manual provides comprehensive instructions for the safe and proper installation, operation, and maintenance of your Insignia Full Motion TV Wall Mount (Model: NS-HTVMM1701-C). This mount is designed to securely hold televisions ranging from 13 inches to 32 inches. Please read all instructions carefully before beginning installation to ensure correct setup and to prevent damage or injury.

Safety Information

WARNING: Failure to read and follow all instructions can result in serious personal injury, property damage, or voiding of your warranty. If you do not understand these instructions or have doubts about the safety of the installation, consult a qualified professional installer.

• Do not install this product on walls that are not structurally sound or that exceed the specified weight capacity.
• Ensure the mounting surface can safely support the combined weight of the mount and the television.
• Always use the provided mounting hardware. If your installation requires different hardware, consult a professional.
• Do not overtighten screws, as this may cause damage and reduce the mount's holding capacity.
• Keep children and pets away during installation.
• This product is intended for indoor use only.

Package Contents

Verify that all components are present and undamaged before installation. If any parts are missing or defective, do not proceed with installation. Contact customer support for assistance.

• Wall Plate Assembly
• TV Bracket Arms (x2 or x4, depending on design)
• Mounting Hardware Kit (screws, washers, spacers, anchors)
• Instruction Manual

Setup and Installation

Proper installation is crucial for the safety and performance of your TV wall mount. Follow these steps carefully.

Step 1: Prepare the Wall

1. Determine Mounting Location: Choose a location on the wall that is suitable for viewing and has adequate structural support (e.g., wood studs, concrete).
2. Locate Studs: Use a stud finder to locate the center of the wood studs. Mark the stud edges. For concrete or brick walls, ensure you use appropriate anchors (not always included).
3. Mark Drill Holes: Hold the wall plate against the wall at the desired height and use a pencil to mark the pilot hole locations. Use a level to ensure the marks are perfectly horizontal.
4. Drill Pilot Holes: Drill pilot holes at the marked locations. The drill bit size will be specified in the hardware kit instructions, typically matching the lag bolt diameter.

Step 2: Attach Wall Plate to Wall

1. Align the wall plate with the drilled pilot holes.
2. Insert the lag bolts through the wall plate and into the pilot holes.
3. Tighten the lag bolts firmly using a socket wrench until the wall plate is securely fastened to the wall. Do not overtighten.

Step 3: Attach TV Brackets to TV

1. Lay your TV face down on a soft, clean surface to prevent screen damage.
2. Identify the VESA mounting holes on the back of your TV.
3. Select the appropriate screws, washers, and spacers from the hardware kit that fit your TV's mounting holes. Refer to your TV's manual for VESA specifications.
4. Attach the TV bracket arms to the back of your TV, ensuring they are centered and securely fastened. The hooks on the bracket arms should face upwards.

Step 4: Hang TV on Wall Mount

1. With assistance, carefully lift the TV and align the hooks on the TV bracket arms with the top edge of the wall plate.
2. Gently lower the TV until the bracket arms securely engage with the wall plate.
3. Locate and tighten any safety screws or locking mechanisms on the TV bracket arms to prevent accidental dislodging.

This image displays the Insignia Full Motion TV Wall Mount, showing the wall plate, articulating arm, and the TV mounting bracket with VESA compatibility. The design allows for flexible positioning of the television.

Operating Instructions

Your Insignia Full Motion TV Wall Mount allows for various adjustments to achieve optimal viewing angles.

• Extension: Gently pull the TV away from the wall to extend the arm.
• Swivel: Carefully pivot the TV left or right to adjust the horizontal viewing angle.
• Tilt: Loosen the tilt adjustment knobs (if applicable, refer to specific mount design) on the TV bracket, adjust the TV to the desired vertical angle, and then re-tighten the knobs to secure.
• Leveling: Some mounts allow for minor post-installation leveling adjustments. Consult the specific design of your mount for this feature.

Always move the TV smoothly and avoid sudden, forceful movements. Ensure all connections remain secure after adjustment.

Maintenance

Regular maintenance helps ensure the longevity and safe operation of your TV wall mount.

• Periodic Checks: Every few months, inspect all mounting hardware and connections to ensure they are secure. Re-tighten any loose screws or bolts.
• Cleaning: Wipe the mount with a soft, dry cloth. Avoid using abrasive cleaners or solvents, as they may damage the finish.
• Lubrication: The articulating joints are typically pre-lubricated. If movement becomes stiff over time, a small amount of silicone-based lubricant can be applied to the pivot points, avoiding contact with electrical components.

Troubleshooting

If you encounter issues with your TV wall mount, refer to the following common solutions:

• Mount feels loose: Check all lag bolts securing the wall plate to the wall and all screws attaching the TV brackets to the TV. Re-tighten as necessary. If the wall structure is compromised, consult a professional.
• TV is not level: Ensure the wall plate was installed level. If your mount has a post-installation leveling feature, adjust it. Otherwise, the TV may need to be removed and the wall plate re-installed.
• Difficulty moving the TV: Check for any obstructions. If joints are stiff, apply a small amount of silicone lubricant to the pivot points. Do not force movement.
• Missing parts: Do not proceed with installation. Contact Insignia customer support for replacement parts.

Specifications

Warranty and Support

For warranty information, please refer to the documentation included with your product at the time of purchase or visit the official Insignia website. For technical support or assistance with parts, please contact Insignia customer service.

Insignia Customer Service: Refer to your product packaging or the Insignia website for current contact information.