SINGCALL Wireless Service Calling System User Manual

1. Introduction

The SINGCALL Wireless Service Calling System is designed to facilitate efficient communication between service providers and users in various environments such as cafes, hotels, hospitals, and homes. This system includes a watch receiver and multiple call buttons, enabling quick and convenient service requests.

This image displays the main components of the SINGCALL Wireless Service Calling System, featuring a black watch receiver and five white square call buttons, each marked with 'CALL' and 'SINGCALL'.

Product Video: SINGCALL Wireless Service Calling System Overview

This video provides a general overview of the SINGCALL Wireless Service Calling System, demonstrating its components and basic functionality.

2. Components

2.1 Watch Receiver

The watch receiver is a wearable device that displays call notifications. It features a calendar, clock, and alarm clock function, and is powered by a rechargeable battery.

This image shows a close-up of the black watch receiver, highlighting its digital display which shows the time (12:00) and date (08/08).

The back of the watch receiver is shown, featuring three gold-colored charging pins for connecting to the charging cable.

2.2 Call Buttons

The call buttons are used to send service requests to the watch receiver. They are designed for ease of use and durability.

This image displays a white square call button with a large circular 'CALL' button in the center and 'SINGCALL' branding at the bottom.

The back of the call button is shown, revealing the model number (APE520), FCC ID, HVIN, and IC information, along with 'Made in China' and regulatory symbols.

3. Setup

3.1 Charging the Watch Receiver

Before initial use, fully charge the watch receiver using the provided USB charging cable.

1. Connect the charging clip to the charging pins on the back of the watch receiver.
2. Plug the USB end of the cable into a compatible USB power adapter or computer port.
3. The watch display will indicate charging status. A full charge typically provides approximately 5 days of standby time.

This image shows the black USB charging cable with a clip-on connector designed for the watch receiver.

3.2 Pairing Call Buttons with Watch Receiver

The call buttons must be registered with the watch receiver to function correctly. This system features a simple and stable login mode.

1. Access the registration menu on the watch receiver (refer to the watch receiver's specific menu navigation for details).
2. Follow the on-screen prompts to enter pairing mode.
3. Press the 'CALL' button on each call button you wish to pair. The watch receiver will confirm successful registration.
4. Repeat for all call buttons. The watch receiver can support up to 500 call extensions.

Product Video: Watch Receiver APE6900 with Single-key Call Buttons

This video demonstrates the functionality of the APE6900 watch receiver with single-key call buttons, including how calls are received and displayed.

4. Operating Instructions

4.1 Making a Service Call

To request service, simply press the 'CALL' button on the desired call unit. The watch receiver will immediately display the call number.

This image illustrates a user pressing a call button placed on a wooden table, while another person wears the watch receiver on their wrist, ready to receive the notification.

4.2 Watch Receiver Display and Functions

The watch receiver's OLED screen provides clear information. It includes a date display, battery indicator, alarm clock indicator, and time display.

This image highlights the various indicators on the watch receiver's display, including date, battery level, alarm status, and current time.

4.3 Deleting Call Notifications

The watch receiver features a fast delete function, allowing you to clear individual registered numbers or all registered numbers with a single key press.

Product Video: SINGCALL Restaurant Pager System in Use

This video demonstrates the SINGCALL system in a restaurant setting, showing how customers use call buttons and how staff receive notifications on the watch receiver.

5. Maintenance

5.1 Waterproof Features

The watch receiver is waterproof and can be submerged in water up to 3.3 feet (1.0 meter) deep for more than 30 minutes without affecting its operation. The call buttons are also designed with 360-degree waterproof handling.

This image shows the watch receiver fully submerged in water within a clear container, illustrating its waterproof design.

5.2 Call Button Battery Replacement

The call buttons are designed for easy battery replacement.

1. Step 1: Pull down the base of the call button.



This diagram shows the initial step of detaching the base from the main body of the call button.

2. Step 2: Remove the base and unscrew the screws with a screwdriver.



This diagram illustrates the removal of the call button's base and the unscrewing of internal components.

3. Step 3: Change the battery.



This diagram shows the internal circuit board of the call button with the battery compartment, indicating where to insert the new battery.

5.3 Cleaning

Wipe the watch receiver and call buttons with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners.

6. Troubleshooting

• Watch Receiver Not Turning On: Ensure the watch receiver is fully charged. Connect it to the charging cable and allow sufficient time for charging. If the issue persists, contact customer support.
• Call Not Received: Verify that the call button is properly paired with the watch receiver. Ensure both devices are within the operational range. Check the call button's battery.
• Signal Range Issues: The system has an indoor range of up to 130-200 feet (40-60 meters) and an outdoor range of up to 1600-2600 feet (500-800 meters). Obstructions like thick walls or electronic interference can reduce the effective range. Try repositioning the call buttons or the watch receiver.

7. Specifications

This image visually represents the typical indoor operating range of the system, showing a watch receiver and call button separated by a distance of 130-200 feet within an indoor environment.

This image visually represents the typical outdoor operating range of the system, showing a watch receiver and call button separated by a distance of 1600-2600 feet in an open outdoor environment.

8. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your purchase or visit the official SINGCALL website. Contact details for customer service are typically provided on the product packaging or within the manufacturer's online resources.