1. Introduction
Thank you for choosing the Candy CMXG20DS Microwave Oven with Grill and Cook-in App. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your appliance. Please read it thoroughly before use and keep it for future reference.
Product Overview
The Candy CMXG20DS is a versatile microwave oven designed to simplify your cooking experience. Key features include:
- Grill Function: For browning and crisping dishes.
- Cook-in App: Connects to your smartphone or tablet for recipes, cooking tips, and food information.
- 40 Automatic Programs: Pre-set programs for various dishes, including specialized options for baby food and healthy meals.
- Silent Operation: Option to eliminate button sounds and end-of-cooking alerts.
- Eco Function: Display shutdown for energy saving.
- Large Turntable: A 24.5 cm diameter glass turntable ensures even cooking.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, injury to persons, or exposure to excessive microwave energy when using your appliance, follow basic safety precautions, including the following:
- Read all instructions before using the appliance.
- Do not attempt to operate this oven with the door open as this can result in harmful exposure to microwave energy.
- Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
- Do not heat liquids or other foods in sealed containers since they are liable to explode.
- Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
- Use only utensils that are suitable for use in microwave ovens.
- When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
- If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
- Do not overcook food.
- Do not use the oven for storage purposes. Do not leave paper products, cooking utensils, or food in the oven when not in use.
- The oven must be regularly cleaned and any food deposits removed.
3. Product Components
Familiarize yourself with the main parts of your microwave oven:
- Door: With integrated handle for opening and closing.
- Control Panel: Features a digital display, buttons, and a rotary dial for setting functions and time.
- Oven Cavity: The interior space where food is cooked.
- Glass Turntable: Rotates to ensure even cooking.
- Roller Ring: Supports the glass turntable.
- Grill Element: Located at the top of the oven cavity for grilling.

The microwave door open, showing the interior cavity with a glass turntable and several small food bowls.
4. Setup and Installation
4.1 Unpacking
Carefully remove the microwave oven and all packaging materials. Check the oven for any damage, such as dents or a misaligned door. Do not operate the oven if it is damaged.
4.2 Placement
Place the oven on a flat, stable surface that can support its weight. Ensure there is adequate ventilation around the oven. Maintain a minimum clearance of 20 cm (8 inches) above the oven, 10 cm (4 inches) at the rear, and 5 cm (2 inches) on both sides for proper airflow.
4.3 Turntable Installation
- Place the roller ring in the center of the oven cavity.
- Place the glass turntable on top of the roller ring, ensuring it sits securely in the center hub.
4.4 Power Connection
Plug the power cord into a grounded electrical outlet. Ensure the voltage matches the specifications of your oven.
4.5 Setup Video
This video provides a detailed close-up view of the Candy CMXG20DS microwave oven, demonstrating its exterior design, control panel, and the installation of the turntable and roller ring.
5. Operating Instructions
5.1 Basic Microwave Cooking
- Place food in a microwave-safe container on the turntable.
- Close the oven door securely.
- Select the desired power level using the power setting button or dial.
- Set the cooking time using the timer dial or buttons.
- Press the Start button to begin cooking.
5.2 Grill Function
The grill function is ideal for browning and crisping food. Use a heat-resistant rack and container. Refer to the manual for specific grill cooking times and power levels.
5.3 Automatic Programs
Your oven comes with 40 pre-set automatic programs. To use them:
- Place the food in the oven.
- Select the desired automatic program from the menu (refer to the full manual for program codes).
- The oven will automatically set the power level and cooking time.
- Press Start.
5.4 Cook-in App
Download the 'Cook-in App' to your smartphone or tablet for access to a wide range of recipes, cooking tips, and nutritional information tailored for your Candy CMXG20DS. Follow the app's instructions for pairing and usage.
6. Care and Maintenance
6.1 Cleaning the Oven Interior
After each use, wipe the interior with a damp cloth to remove food splatters. For stubborn stains, use a mild detergent. Never use abrasive cleaners or harsh chemicals.
6.2 Cleaning the Exterior
Clean the exterior surfaces with a soft, damp cloth. Avoid getting water into the ventilation openings.
6.3 Cleaning the Turntable and Roller Ring
The glass turntable and roller ring can be removed and washed in warm, soapy water or in a dishwasher. Ensure they are completely dry before placing them back in the oven.
7. Troubleshooting Guide
If you encounter any issues with your microwave oven, consult the table below before contacting customer service:
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven does not start | Power cord not securely plugged in. | Ensure the power cord is firmly plugged into the outlet. |
| Door is not closed properly. | Close the door securely. | |
| A fuse has blown or circuit breaker has tripped. | Replace fuse or reset circuit breaker. | |
| Food not heating | Incorrect cooking time or power level set. | Adjust cooking time and power level as needed. |
| Food container is not microwave-safe. | Use only microwave-safe dishes. | |
| Turntable not rotating | Turntable or roller ring is not correctly positioned. | Check and reposition the turntable and roller ring. |
| Food is too large or heavy, obstructing rotation. | Use smaller portions or lighter dishes. |
8. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Candy |
| Model Number | CMXG20DS |
| Capacity | 22 Liters |
| Wattage | 1250 Watts |
| Product Dimensions (W x D x H) | 46.1 x 36.5 x 28.9 cm |
| Weight | 12.5 kg |
| Material | Stainless steel, Glass |
| Controller Type | Button, Rotary Dial |
| Voltage | 230 Volts |
| Energy Consumption | 1.25 Kilowatts |
| Color | Silver |
| Installation Type | Freestanding |
9. Warranty and Support
Your Candy CMXG20DS Microwave Oven is covered by a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions, including the warranty period and coverage details.
For technical assistance, spare parts, or warranty claims, please contact Candy customer support. Contact information can typically be found on the manufacturer's website or in the product packaging.






