Xfinity XR2 Version U2 Remote Control

Introduction

This manual provides detailed instructions for the Xfinity XR2 Remote Control, Version U2 (Model 4330952071). Designed for use with Comcast Xfinity DVRs, HD set-top boxes, and compatible televisions, this remote offers intuitive control with its ergonomic design and 20 clearly labeled buttons. It utilizes infrared (IR) technology for reliable signal transmission up to 10 meters and can control up to two devices.

Setup

1. Installing Batteries

The XR2 remote requires two (2) AA batteries for operation. To install:

1. Locate the battery compartment cover on the back of the remote.
2. Slide the cover downwards and lift it off.
3. Insert two AA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the indicators inside the compartment.
4. Replace the battery compartment cover by sliding it back into place until it clicks securely.

2. Pairing the Remote

This remote can be paired with certain Comcast devices to enable full functionality. To determine if your device supports pairing and to initiate the process:

1. Press and hold the Setup button until the LED indicator on the remote changes from red to green, then release the button.
2. Press the XFINITY button, and then release it.
3. If the Pairing Screen is not displayed on your television, press the XFINITY button again, up to two more times.

If your device supports pairing, an instruction screen will be displayed on your television to guide you through the remaining steps. For more detailed information and troubleshooting, please visit: www.xfinity.com/remotes

Operating Your Remote

The Xfinity XR2 remote is designed for straightforward control of your entertainment system. It can control up to two devices: your Comcast cable box and a compatible television. The remote uses infrared (IR) signals, so ensure a clear line of sight between the remote and the devices you are controlling.

Basic Functions

• Power: Turns your cable box and/or TV on/off.
• Channel Up/Down: Changes channels on your cable box.
• Volume Up/Down: Adjusts the volume of your television.
• Mute: Mutes the television audio.
• Guide: Accesses the program guide.
• Menu/Xfinity: Opens the main menu or Xfinity interface.
• Playback Controls: Play, Pause, Fast Forward, Rewind, Stop, Record for DVR functions.
• Navigation Pad: Arrow buttons and OK for menu navigation.

Device Control

After initial setup and pairing, your remote should automatically control your cable box and TV. If you need to program the remote to control a specific TV brand or switch between devices, refer to the pairing instructions or the Xfinity remotes website for specific codes and procedures. The Setup key in conjunction with the ABCD keys can be used for programming specific cable box types (Xfinity, Cisco, SA, or Moto).

Maintenance

To ensure the longevity and optimal performance of your Xfinity XR2 remote:

• Battery Replacement: Replace batteries when the remote's response becomes sluggish or the LED indicator does not light up. Always replace both AA batteries at the same time.
• Cleaning: Use a soft, dry cloth to clean the remote's surface. Avoid using liquid cleaners or abrasive materials, as these can damage the remote.
• Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.

Troubleshooting

If you encounter issues with your Xfinity XR2 remote, try the following solutions:

• Remote Not Responding: Ensure there is a clear line of sight between the remote and your devices. Check if the batteries are correctly installed and have sufficient charge. Replace batteries if necessary.
• Device Not Responding to Commands: Verify that the remote is correctly paired with your cable box and television. Refer to the "Pairing the Remote" section or the Xfinity remotes website for re-pairing instructions.
• Limited Functionality: If certain buttons do not work, ensure the remote is programmed for the correct device (TV or cable box). Some advanced functions may require specific programming or may not be supported by all devices.
• LED Indicator Issues: If the LED does not light up during use, the batteries may be depleted or incorrectly inserted.

Specifications

Warranty Information

For specific warranty details regarding your Xfinity XR2 remote control, please refer to the documentation provided at the time of purchase or contact Xfinity customer support directly. Warranty terms and conditions may vary.

Support

For additional assistance, troubleshooting tips, or to access the latest information regarding your Xfinity XR2 remote, please visit the official Xfinity support website:

www.xfinity.com/remotes

You may also contact Xfinity customer service for personalized support.