1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Hikvision DS-9632NI-I8 32-Channel 4K Network Video Recorder (NVR). Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.
Figure 1: Front view of the Hikvision DS-9632NI-I8 NVR, showing its robust chassis and various interface ports.
2. Safety Information
Always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons. This includes, but is not limited to:
- Use only the power adapter specified by the manufacturer.
- Ensure proper ventilation to prevent overheating.
- Do not expose the NVR to water or moisture.
- Avoid placing the NVR near heat sources or in direct sunlight.
- Refer all servicing to qualified service personnel.
3. Package Contents
Verify that all items are present and in good condition. If any item is missing or damaged, contact your dealer immediately.
- Hikvision DS-9632NI-I8 NVR Unit
- Power Adapter/Cable
- USB Mouse
- Screws for HDD Installation
- Quick Start Guide
- CD-ROM (containing software and full manual)
4. Setup
4.1 Hardware Installation
- Prepare Hard Disk Drives (HDDs): The DS-9632NI-I8 supports up to 8 SATA HDDs. Install HDDs into the NVR chassis using the provided screws. Ensure each HDD is securely mounted.
- Connect Peripherals:
- Connect a monitor to the HDMI or VGA output port.
- Connect the included USB mouse to a USB port.
- Connect the NVR to your network using an Ethernet cable.
- Power On: Connect the power adapter to the NVR and then to a power outlet. Press the power button on the front panel.
4.2 Initial Configuration
Upon first boot, the NVR will guide you through an initial setup wizard.
- Set Administrator Password: Create a strong password for the 'admin' user.
- Network Settings: Configure network parameters (DHCP or Static IP). Ensure the NVR is accessible on your local network.
- Date and Time: Set the correct date, time, and time zone.
- HDD Initialization: The NVR will prompt you to initialize the installed HDDs. This process will format the drives for recording.
- Add IP Cameras: Use the wizard to search for and add compatible Hikvision IP cameras to the NVR.
5. Operating Instructions
5.1 Live View
After logging in, the NVR will display the live view interface, showing feeds from connected cameras. You can switch between different camera views and layouts.
- Single Camera View: Double-click a camera window to view it in full screen.
- Layout Selection: Use the layout icons at the bottom of the screen to choose different grid arrangements (e.g., 4-channel, 9-channel).
5.2 Recording Management
The NVR supports continuous, scheduled, and event-triggered recording.
- Configure Recording Schedule: Navigate to Configuration > Storage > Schedule Settings to define recording times for each camera.
- Manual Recording: Click the record icon on the live view interface to start/stop manual recording.
5.3 Playback
To review recorded footage:
- Go to the Playback menu.
- Select the desired camera(s) and date/time range.
- Use the timeline to navigate through recordings.
- Playback controls (play, pause, fast forward, rewind) are available.
5.4 Remote Access
The NVR can be accessed remotely via a web browser or Hik-Connect mobile app.
- Web Browser: Enter the NVR's IP address into a web browser.
- Hik-Connect: Download the Hik-Connect app, register an account, and add your NVR by scanning its QR code or entering its serial number.
6. Maintenance
6.1 Firmware Updates
Regularly check for and install firmware updates to ensure optimal performance and security. Firmware can be downloaded from the official Hikvision website.
- Navigate to Configuration > System > Maintenance > Upgrade.
- Follow the on-screen instructions to perform the upgrade. Do not power off the NVR during the update process.
6.2 Hard Drive Management
Monitor the health of your HDDs and manage storage space.
- HDD Status: Check HDD status in Configuration > Storage > HDD Management.
- Overwrite Mode: Configure the NVR to overwrite old recordings when storage is full (default behavior).
6.3 Cleaning
Keep the NVR clean to prevent dust buildup, which can affect performance and lifespan.
- Power off and unplug the NVR before cleaning.
- Use a soft, dry cloth to wipe the exterior.
- Use compressed air to clear dust from ventilation openings.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output on monitor. | Loose cable connection, incorrect input source on monitor, NVR not powered on. | Check HDMI/VGA cable connections. Ensure monitor is set to correct input. Verify NVR power. |
| Cannot access NVR remotely. | Network configuration issues, firewall blocking, incorrect port forwarding. | Verify NVR network settings. Check router firewall and port forwarding rules. Ensure Hik-Connect is properly configured. |
| Cameras not recording. | HDD not initialized, recording schedule not set, HDD full. | Initialize HDDs. Configure recording schedule. Check HDD status and capacity. |
| Forgot administrator password. | Password lost. | Refer to the full manual or Hikvision support for password reset procedures. This often involves a security code or a physical reset button. |
8. Specifications
| Feature | Detail |
|---|---|
| Model | DS-9632NI-I8 |
| Video Input | 32-Channel IP Video Input |
| Video Output | HDMI (up to 4K), VGA |
| Decoding Format | H.265+/H.265/H.264+/H.264 |
| Audio Input/Output | 1-ch, RCA (2.0 Vp-p, 1 kΩ) / 2-ch, RCA (Linear, 1 kΩ) |
| SATA | 8 SATA interfaces for 8 HDDs |
| Capacity | Up to 10 TB for each HDD (example, actual capacity may vary) |
| Network Interface | 2 RJ-45 10M/100M/1000M self-adaptive Ethernet interfaces |
| USB Interface | Front panel: 2 × USB 2.0; Rear panel: 1 × USB 3.0 |
| Dimensions (W × D × H) | 23 x 22 x 8 inches (approximate) |
| Power Supply | 100 to 240 VAC, 50 to 60 Hz |
9. Warranty and Support
9.1 Limited Warranty
Hikvision products are covered by a limited warranty. The specific terms and duration of the warranty may vary by region and product type. Please refer to the official Hikvision website or your purchase documentation for detailed warranty information.
- Keep your proof of purchase for warranty claims.
- Unauthorized repairs or modifications may void the warranty.
9.2 Technical Support
For technical assistance, product inquiries, or service requests, please contact Hikvision support through the following channels:
- Official Website: Visit www.hikvision.com for support resources, FAQs, and contact information.
- Customer Service: Refer to the contact details provided on the Hikvision website for your specific region.
- Authorized Dealers: Your authorized Hikvision dealer can also provide support and service.
