WAVLINK WL-39DK7 Universal USB 3.0/USB-C Docking Station User Manual

1. Introduction

The WAVLINK WL-39DK7 Universal USB 3.0/USB-C Docking Station is designed to expand the connectivity of your laptop or computer, providing multiple ports for displays, USB peripherals, network, and audio through a single USB connection. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your docking station.

2. Package Contents

Please verify that all items are present in your package:

• 1 x WAVLINK WL-39DK7 Universal Laptop Docking Station
• 1 x 12V/3A Power Adapter
• 1 x DVI to VGA Converter
• 1 x USB 3.0 Type-A to Type-B Cable
• 1 x Instruction Manual
• 1 x 12 Months Manufacturer Warranty Card

3. Product Features

The WL-39DK7 docking station offers comprehensive connectivity:

• Dual Video Outputs: Built-in HDMI and DVI ports support resolutions up to 1920x1200 @ 60Hz. The HDMI port supports resolutions up to 2560x1440 @ 50Hz when used as a single display. A DVI to VGA adapter is included for additional display flexibility.
• High-Speed USB Ports: Six USB 3.0 ports provide data transfer speeds up to 5 Gbps for connecting various peripherals.
• Gigabit Ethernet: An RJ-45 port supports 10/100/1000Mbps Ethernet for reliable wired network connectivity.
• Audio Connectivity: Integrated 3.5mm jacks for headphone/speaker output and microphone input.
• DisplayLink Technology: Features a built-in USB 3.0 GPU certified by DisplayLink for multi-display support.

4. System Requirements

Ensure your system meets the following requirements for proper functionality:

• Operating Systems: Windows 11, 10, 8, 8.1, 7; macOS Mojave 10.14, Catalina 10.15, Big Sur 11, Monterey 12 (and later); Ubuntu 20.04, 22.04; ChromeOS build R51 or later; Android 5 (Lollipop) onwards with USB OTG mode.
• USB Port: Available USB 3.0 or USB-C port on your host computer.
• Note: Surface RT and macOS versions older than 10.14 are not supported. For the latest system compatibility information, please refer to the official DisplayLink website.

5. Setup Guide

Follow these steps to set up your WAVLINK WL-39DK7 docking station:

1. Unpack Components: Carefully remove the docking station and all accessories from the packaging.
2. Connect Power: Plug the provided 12V/3A power adapter into the DC Power port on the back of the docking station, then connect it to a power outlet. The Power LED on the front will illuminate.
3. Connect to Host Device: Use the included USB 3.0 Type-A to Type-B cable to connect the USB-B TO Host port on the docking station to an available USB 3.0 or USB-C port on your laptop or computer.
4. Install Drivers:
   • Windows: For most Windows systems, drivers will install automatically via Windows Update upon connection. If not, download the latest DisplayLink drivers from the official DisplayLink website.
   • macOS/Ubuntu/ChromeOS: Download and install the latest DisplayLink drivers from the official DisplayLink website. Follow the on-screen instructions, which may include granting security permissions for macOS.
5. Connect Peripherals:
   • Monitors: Connect your external monitors to the HDMI and/or DVI ports on the docking station. If using a VGA monitor, attach the DVI to VGA converter to the DVI port, then connect your VGA cable.
   • Ethernet: Connect an Ethernet cable from your router or network switch to the RJ-45 Gigabit Ethernet port on the docking station.
   • USB Devices: Connect your USB peripherals (e.g., keyboard, mouse, external hard drives, printers) to the available USB 3.0 ports.
   • Audio: Connect your headphones, speakers, or microphone to the 3.5mm Earphone/MIC jacks on the front of the docking station.
6. Configure Displays: Once drivers are installed and monitors are connected, access your operating system's display settings to configure your desired display mode (Extend, Mirror, or Primary/Replace).

Image: Front and rear view of the WAVLINK WL-39DK7 docking station, illustrating the location of USB 3.0 ports, HDMI, DVI, Ethernet, USB-B host connection, DC power input, and audio jacks.

Image: A laptop connected to the WAVLINK docking station, which in turn is connected to two external monitors, demonstrating a dual HD display setup with resolutions up to 1920x1200@60Hz.

Image: Close-up view of the included DVI to VGA converter and a DVI to HDMI adapter, highlighting their use for connecting various display types to the docking station's DVI port.

Image: Visual representation of different display modes: Primary or Replace Mode (laptop lid closed, external monitor as primary), Mirror Display (laptop screen duplicated on external monitors), and Extend Mode (desktop extended across multiple screens).

Image: Diagrams illustrating supported operating systems (Windows 11/10/8/7, macOS 10.6+, Android v5.0+, Chrome OS R55+, Ubuntu 16.04+) and unsupported systems (Linux/Unix, macOS 10.6 older).

6. Operating Instructions

Once the docking station is set up and drivers are installed, you can begin using its features:

• Display Configuration: Use your operating system's display settings to arrange your monitors. You can extend your desktop across multiple screens, mirror your primary display, or use an external monitor as your primary display with your laptop lid closed.
• USB Device Usage: Connect any USB 3.0 or USB 2.0 compatible devices to the available USB ports. The USB 3.0 ports offer high-speed data transfer for external storage, cameras, and other bandwidth-intensive devices.
• Network Access: The Gigabit Ethernet port provides a stable and fast wired network connection. Your computer should automatically detect and use this connection.
• Audio Functionality: Select the docking station's audio output (e.g., 'DisplayLink Audio') in your system's sound settings to route audio through connected headphones or speakers. Similarly, select the docking station's microphone input for audio recording.

Image: Various scenarios demonstrating the use of the WAVLINK docking station in a professional meeting, video editing setup, and home entertainment environment, showcasing its versatility.

7. Important Considerations

• No Laptop Charging: This docking station does not provide power delivery (PD) to charge your host laptop. Your laptop will require its own power adapter for charging.
• Intended Use: The docking station is primarily designed for use with web browsing and productivity software. It is not recommended for demanding applications such as gaming due to the nature of DisplayLink technology.
• Compatibility: To avoid conflicts, do not mix this DisplayLink-based docking station with non-DisplayLink USB graphics adapters.
• Resolution Limitations: While the HDMI port supports up to 2560x1440 @ 50Hz for a single display, when using dual displays, the maximum resolution for both HDMI and DVI outputs is 1920x1200 @ 60Hz. Connecting multiple displays with resolutions higher than 2048x1152 may result in the secondary display operating at a lower resolution.

8. Maintenance

To ensure the longevity and optimal performance of your docking station:

• Keep the device clean and free from dust. Use a soft, dry cloth for cleaning.
• Avoid exposing the docking station to extreme temperatures, direct sunlight, or high humidity.
• Disconnect the power adapter when the device will not be used for an extended period.
• Ensure proper ventilation around the device to prevent overheating.

9. Troubleshooting

If you encounter issues with your docking station, please refer to the following troubleshooting steps:

• No Display on External Monitors:
  • Ensure the docking station is powered on and the Power LED is lit.
  • Verify that the USB cable connecting the docking station to your computer is securely plugged into both ends.
  • Check all video cables (HDMI, DVI, VGA) between the docking station and your monitors.
  • Confirm that the correct input source is selected on your monitors.
  • Ensure the DisplayLink drivers are correctly installed and up to date. Try reinstalling them if necessary.
  • Restart your computer and the docking station.
• USB Devices Not Working:
  • Confirm the docking station is powered and connected to your host computer.
  • Try connecting the USB device to a different port on the docking station.
  • Test the USB device by connecting it directly to your computer to rule out device-specific issues.
• No Network Connection:
  • Verify that the Ethernet cable is securely connected to both the docking station and your router/modem.
  • Check your computer's network settings to ensure the wired connection is enabled and configured correctly.
  • Ensure DisplayLink drivers are up to date, as they include network adapter drivers.
• Intermittent Disconnections (Display/USB/Network):
  • Ensure the USB cable connecting the dock to your computer is not loose or damaged. Try a different USB cable if available.
  • Update DisplayLink drivers to the latest version.
  • Ensure the power adapter is firmly connected to the docking station and the power outlet.
  • Check for any power-saving settings on your computer that might be affecting USB ports.
• Slow Network Speed:
  • Ensure you are using a high-quality Ethernet cable (Cat5e or Cat6) and that your network infrastructure supports Gigabit speeds.
  • Update DisplayLink drivers.
  • Test your network speed by connecting your laptop directly to the Ethernet source to compare performance.
• macOS Specific Issues (e.g., driver not loading):
  • After installing DisplayLink drivers, you may need to grant security permissions in System Preferences > Security & Privacy > General. Look for a message about system software from 'DisplayLink Corp.' being blocked and click 'Allow'.
  • Restart your Mac after granting permissions.
  • Refer to the DisplayLink website for specific macOS troubleshooting guides and known issues.

10. Specifications

11. Warranty & Support

WAVLINK provides the following support for your product:

• Warranty: This product is covered by a 12-month manufacturer's warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
• Technical Support: For technical assistance, driver updates, or further inquiries, please contact WAVLINK support:
• Phone: +1 8889730883 (UTC -5) Monday - Friday, 9 AM - 6 PM
• Email: Contact@wavlink.com
• Website: Visit the official WAVLINK website for the latest drivers, FAQs, and support resources.