SanDisk 64GB Ultra Dual Drive m3.0 User Manual

Introduction

The SanDisk Ultra Dual Drive m3.0 is designed to simplify file transfer and storage management between your OTG-enabled Android smartphones, tablets, and computers. Featuring both a micro-USB connector and a high-speed USB 3.0 Type-A connector, this drive offers versatile connectivity and efficient data transfer capabilities.

Product Overview

The SanDisk Ultra Dual Drive m3.0 features a compact, retractable design that protects the connectors when not in use. It provides a convenient solution for expanding storage and backing up important files.

Key Features:

• Dual Connectors: Micro-USB for Android devices and USB 3.0 Type-A for computers.
• High-Speed USB 3.0: Offers fast file transfers, backward compatible with USB 2.0.
• Retractable Design: Protects connectors from damage.
• SanDisk Memory Zone App: Facilitates automatic backup and file management for Android devices.

Setup

Connecting to an Android Device:

1. Ensure your Android smartphone or tablet supports USB On-The-Go (OTG) functionality.
2. Slide the drive to expose the micro-USB connector.
3. Insert the micro-USB connector into your Android device's micro-USB port.
4. Your device should recognize the drive. If prompted, allow access to the drive.
5. For enhanced file management and automatic backup, download and install the SanDisk Memory Zone app from the Google Play Store.

Connecting to a Computer (PC/Mac):

1. Slide the drive to expose the USB 3.0 Type-A connector.
2. Insert the USB 3.0 connector into an available USB port on your computer. For optimal performance, use a USB 3.0 port.
3. Your computer will detect the drive as a removable storage device.

Operating Instructions

File Transfer:

• From Android to Drive: Use your device's file manager or the SanDisk Memory Zone app to copy or move files from your device's internal storage or SD card to the SanDisk Ultra Dual Drive.
• From Drive to Android: Access files directly from the drive using your device's file manager or the SanDisk Memory Zone app. You can play media or copy files to your device.
• Between Computer and Drive: Drag and drop files between your computer's folders and the SanDisk Ultra Dual Drive, just like any standard USB flash drive.

Using SanDisk Memory Zone App:

The SanDisk Memory Zone app (available for Android) provides a centralized interface for managing, organizing, and backing up files on your Android device and the Dual Drive. Key features include:

• Automatic camera roll backup to the drive.
• Easy browsing and management of files stored on the drive and your device.
• Moving files between internal storage, SD card, and the Dual Drive.

Maintenance

• Always use the 'Safely Remove Hardware' option on your computer before disconnecting the drive to prevent data corruption.
• Keep the drive clean and free from dust and debris. Use a soft, dry cloth for cleaning.
• Ensure the retractable mechanism is fully extended or retracted to protect the connectors.
• Avoid exposing the drive to extreme temperatures or moisture.

Troubleshooting

Drive Not Recognized:

• For Android: Verify your device supports OTG. Try restarting your device. Ensure the micro-USB connector is fully inserted.
• For Computer: Try a different USB port. Ensure the USB 3.0 connector is fully inserted. Check your computer's Device Manager (Windows) or Disk Utility (Mac) to see if the drive is detected.

Slow Transfer Speeds:

• Ensure you are using a USB 3.0 port on your computer for optimal speeds.
• Transferring many small files can be slower than transferring a few large files.
• Background processes on your computer or device can affect transfer speeds.

Memory Full Error on Android:

• Use the SanDisk Memory Zone app to identify and move large files from your device to the Dual Drive.
• Clear cache and unnecessary data from your Android device.

Specifications

What's in the Box

• 1 x SanDisk Ultra Dual Drive m3.0

Warranty and Support

For warranty information and technical support, please refer to the official SanDisk website or contact SanDisk customer service. Keep your proof of purchase for any warranty claims. Additional protection plans for data recovery may be available from third-party providers.

Official Product Videos