Product Overview
The Bixolon SPP-R310WKM is a compact and versatile 3-inch mobile printer designed for various applications requiring on-the-go printing of receipts or labels. It features multiple connectivity options including Wi-Fi, Serial, and USB, and is compatible with iOS and Android devices. This printer is equipped with a magnetic strip reader, making it suitable for diverse business needs such as work orders, tax collection, and mobile point-of-sale operations.
An image showing the Bixolon SPP-R310WKM mobile printer. It is black and grey with orange accents. The top panel has the Bixolon logo. The front panel features 'POWER' and 'FEED' buttons, along with indicator lights for 'ERROR', 'BATT', and 'STATUS'.
Key features include:
- Comes with power supply battery
- Includes belt clip and USB cable
- Designed for use with receipt or labels
- Integrated magnetic strip reader
- Supports Wi-Fi, serial, and USB connectivity
Setup Guide
- Unpacking and Inspection: Carefully remove all components from the packaging. Verify that the printer, power supply, battery, belt clip, and USB cable are present.
- Battery Installation: Open the battery compartment cover located on the bottom of the printer. Insert the battery, ensuring the contacts align correctly. Close the cover securely.
- Loading Paper/Labels: Open the paper cover by sliding the orange latch on the side. Insert the paper roll with the print side facing the print head. Pull a small amount of paper out past the print head and close the cover firmly until it clicks.
- Connecting Power: Connect the power supply to the printer's power input port. Plug the power supply into an electrical outlet. It is recommended to fully charge the battery before initial use.
- Initial Charge: Allow the printer to charge for approximately 2-3 hours for a full charge. The battery indicator light will show charging status.
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Connectivity Setup (Wi-Fi/USB):
- USB Connection: Connect the printer to your host device (PC, tablet) using the provided USB cable. Drivers may be required for certain operating systems.
- Wi-Fi Connection: Refer to the detailed Wi-Fi setup guide available on the manufacturer's support website for specific instructions on connecting to your wireless network. This typically involves configuring network settings via a utility or web interface.
Operating Instructions
- Powering On/Off: Press and hold the POWER button for approximately 2 seconds to turn the printer on or off. The STATUS indicator light will illuminate when the printer is on.
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Indicator Lights: Observe the lights on the control panel for printer status:
- ERROR: Indicates a printer error (e.g., paper out, cover open, print head overheating).
- BATT: Shows battery charge level (e.g., green for full, orange for medium, red for low).
- STATUS: Indicates printer operational status (e.g., solid blue for ready, blinking for data reception).
- Feeding Paper: Press the FEED button to advance the paper by one line.
- Printing: Send print commands from your connected device (smartphone, tablet, PC). Ensure the correct printer driver or SDK is installed and configured on your device.
- Using the Magnetic Strip Reader: To read a magnetic card, swipe the card through the magnetic strip reader slot on the side of the printer. Ensure the magnetic stripe faces the reader.
Maintenance
- Cleaning the Print Head: Turn off the printer and allow the print head to cool. Use a cotton swab lightly moistened with isopropyl alcohol to gently wipe the print head surface. Allow it to dry completely before use.
- Cleaning the Platen Roller: With the paper cover open, use a soft, lint-free cloth moistened with isopropyl alcohol to clean the platen roller. Rotate the roller manually to clean the entire surface.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Store the printer in a cool, dry place when not in use for extended periods. Charge the battery at least once every three months if stored.
- General Cleaning: Wipe the exterior of the printer with a soft, dry cloth. Do not use abrasive cleaners or solvents.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Battery is discharged or not installed correctly. Power supply issue. | Ensure battery is charged and properly installed. Check power supply connection and outlet. |
| ERROR light is on. | Paper out, cover open, or print head overheating. | Load paper, close the paper cover securely. Allow printer to cool down if overheated. |
| Printer not printing. | No data received, incorrect driver, connectivity issue. | Check cable connections (USB). Verify Wi-Fi connection. Ensure correct drivers are installed on your device. Restart printer and host device. |
| Poor print quality. | Dirty print head, incorrect paper, low battery. | Clean the print head. Ensure you are using thermal paper. Charge the battery. |
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 4.13 x 4.96 x 2.28 inches |
| Item Model Number | SPP-R310WKM |
| Item Weight | 14.29 ounces (405 Grams) |
| Connectivity Technology | USB, Wi-Fi, Serial |
| Printing Technology | Thermal |
| Special Feature | Wireless |
| Printer Output | Monochrome |
| Controller Type | iOS, Android |
| Print Media | Labels, Receipts |
| Compatible Devices | Smartphones, Tablets |
Warranty and Support
For warranty information, technical support, and additional resources, please visit the official Bixolon website or contact their customer service department. Keep your purchase receipt as proof of purchase for warranty claims.
Manufacturer: Bixolon