1. Introduction
This user manual provides comprehensive instructions for the safe and efficient operation of your BenQ G2420HDBL ET-0027-B 24-inch Wide Display. Please read this manual thoroughly before using the product and retain it for future reference. Adhering to the guidelines in this manual will ensure optimal performance and longevity of your display.
Safety Information
- Always place the display on a stable, level surface to prevent accidental falls.
- Ensure proper ventilation around the display. Do not block ventilation openings.
- Use only the power cord and adapter supplied with the display.
- Do not expose the display to rain or moisture to avoid electric shock or fire.
- Disconnect the power plug from the wall outlet if the display will not be used for an extended period.
2. Package Contents
Please check the package contents upon unpacking. If any items are missing or damaged, contact your retailer immediately.
- BenQ G2420HDBL ET-0027-B 24-inch Wide Display
- Display Stand (Base and Neck)
- Power Cord
- Video Cable (e.g., D-Sub or DVI cable, depending on region/package)
- User Manual (this document)
3. Setup
3.1 Assembling the Stand
- Carefully remove the display from its packaging and place it face down on a soft, clean surface to prevent scratches.
- Attach the stand neck to the back of the display, ensuring it clicks securely into place or is fastened with screws if provided.
- Attach the stand base to the stand neck, tightening the thumb screw or screws from the bottom of the base.
- Gently lift the assembled display and place it upright on your desired viewing surface.
Image 1: BenQ G2420HDBL ET-0027-B 24-inch Wide Display with stand. The display shows a desktop background with a Windows logo.
3.2 Connecting Cables
- Power Connection: Connect the power cord to the display's power input, then plug the other end into a grounded electrical outlet.
- Video Connection: Connect one end of the video cable (D-Sub or DVI) to the corresponding port on your computer's graphics card. Connect the other end to the matching video input port on the BenQ G2420HDBL display. Ensure connections are secure.
3.3 Powering On/Off
- To Power On: Press the power button located on the front or bottom bezel of the display. The power indicator light will illuminate.
- To Power Off: Press the power button again. The power indicator light will turn off.
4. Operating Instructions
4.1 On-Screen Display (OSD) Menu Navigation
The OSD menu allows you to adjust various display settings. Buttons for OSD navigation are typically located on the front or bottom bezel of the display.
- Press the Menu button to open the OSD menu.
- Use the Up/Down or Left/Right arrow buttons to navigate through menu options.
- Press the Enter or Select button to confirm a selection or enter a sub-menu.
- Press the Exit or Back button to return to the previous menu level or exit the OSD.
4.2 Adjusting Display Settings
Common adjustable settings include:
- Brightness: Adjusts the overall luminance of the screen.
- Contrast: Adjusts the difference between light and dark areas.
- Color Temperature: Selects predefined color settings (e.g., Warm, Normal, Cool) or allows custom RGB adjustment.
- Picture Mode: Predefined settings optimized for different content types (e.g., Standard, Movie, Game).
- Resolution: Ensure your computer's display settings match the native resolution of the monitor (typically 1920x1080 for a 24-inch Full HD display) for the best image quality.
4.3 Input Selection
If you have multiple devices connected to the display, use the Input Select function (often a dedicated button or an OSD option) to switch between D-Sub, DVI, or other available inputs.
5. Maintenance
5.1 Cleaning the Display
- Always power off the display and unplug the power cord before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen.
- Avoid using harsh chemicals, alcohol, or abrasive materials, as these can damage the screen surface.
5.2 General Care
- Avoid placing heavy objects on the display or its cables.
- Do not expose the display to extreme temperatures or direct sunlight.
- Handle the display with care to prevent physical damage.
6. Troubleshooting
If you encounter issues with your display, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| No image on screen | Ensure power cable is securely connected and power button is pressed. Check video cable connection to both display and computer. Verify correct input source is selected via OSD. |
| Image is blurry or distorted | Adjust display resolution on your computer to the monitor's native resolution. Check video cable for damage or loose connections. Perform an OSD auto-adjustment if available. |
| Colors are incorrect | Adjust color settings (e.g., color temperature, RGB) in the OSD menu. Ensure video cable pins are not bent. |
| Display flickers | Check video cable connection. Ensure refresh rate is set correctly in computer display settings. Test with a different video cable if possible. |
7. Specifications
The following are the technical specifications for the BenQ G2420HDBL ET-0027-B display:
| Feature | Detail |
|---|---|
| Brand | BenQ |
| Model | G2420HDBL ET-0027-B |
| Screen Size | 24 inches |
| Color | Black |
| Item Weight | 6.43 Kilograms |
| Package Dimensions | 62.29 x 47.79 x 26.2 cm |
| ASIN | B01LEROUWQ |
8. Warranty and Support
Warranty information for your BenQ G2420HDBL ET-0027-B display is typically provided in a separate warranty card included with your product or can be found on the official BenQ website. For technical support, driver downloads, or further assistance, please visit the official BenQ support website or contact their customer service department in your region.
