Introduction
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your APC Smart-UPS SRT 3000VA Rack Mount 120V Uninterruptible Power Supply (UPS). The Smart-UPS On-Line series offers powerful and efficient power protection with advanced management options, featuring Unity Power Factor and a graphical LCD interface for detailed information. This UPS is designed for critical applications in network closets, server rooms, retail offices, banking, medical labs, and industrial environments, ensuring continuous power and protection for connected equipment.
Safety Information
Please read and understand these safety instructions carefully before installing or operating the UPS. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: The UPS contains internal batteries and can produce hazardous voltages even when disconnected from the AC power source. Always disconnect the UPS from the main power supply before performing any service or maintenance.
- Battery Safety: Batteries are heavy and contain hazardous chemicals. Refer to the battery replacement section for safe handling. Do not dispose of batteries in a fire; they may explode.
- Installation Environment: Install the UPS indoors in a controlled environment, free from excessive dust, corrosive fumes, and conductive contaminants. Ensure adequate airflow around the unit.
- Weight: The UPS is heavy (approximately 68.9 pounds or 31.25 kg). Use proper lifting techniques or assistance during installation to prevent injury.
- Grounding: The UPS must be properly grounded. Do not defeat the grounding plug.
- Overload Protection: Do not overload the UPS. Ensure the total load connected does not exceed the UPS's rated capacity.
Package Contents
Verify that all components are present upon unpacking. If any items are missing or damaged, contact your dealer or APC customer service.
- APC Smart-UPS SRT 3000VA Rack Mount 120V Unit
- Rack-mounting hardware
- Serial communication cable
- USB communication cable
- Documentation CD
- Safety instructions and warranty information
Setup
1. Physical Installation (Rack Mount)
The SRT 3000VA is designed for installation in a standard 19-inch equipment rack. Due to its weight, it is recommended to use a lift or have at least two people for safe installation.
- Prepare the Rack: Ensure the rack is stable and capable of supporting the UPS weight. Install the provided rack-mounting rails according to the instructions included with the hardware.
- Mount the UPS: Carefully slide the UPS onto the installed rails. Secure the front of the UPS to the rack using the provided screws.

Image: Front view of the APC Smart-UPS SRT 3000VA Rack Mount UPS, showing the LCD display and front panel.
2. Connecting Equipment
Connect your critical equipment to the output receptacles on the rear panel of the UPS. Ensure that the total load does not exceed the UPS's capacity.
- Input Power: Connect the UPS input power cord to a properly grounded electrical outlet. The UPS requires a 120V input.
- Output Receptacles: Plug your devices into the appropriate output receptacles. The UPS features multiple outlets, including a 30A maximum outlet and two groups of 20A maximum outlets.
- Communication Ports: Connect the USB cable from the UPS to your computer or server for monitoring and graceful shutdown capabilities. Optionally, use the serial port for additional management.
- Emergency Power Off (EPO): If required, connect an EPO switch to the EPO terminal block on the rear panel. Refer to the wiring diagram on the UPS for correct connection.

Image: Rear view of the APC Smart-UPS SRT 3000VA Rack Mount UPS, showing input power, output receptacles, USB, serial, and EPO ports.
3. Initial Power On
- After connecting all cables, press the power button on the front panel to turn on the UPS.
- The LCD display will illuminate and show the startup sequence.
- Allow the UPS to perform its self-test and charge the batteries fully before relying on it for extended power backup.
Operating Instructions
1. Front Panel Display
The graphical LCD display provides real-time information about the UPS status, load, battery, and various settings. Use the navigation buttons (ESC, OK, Up, Down) to browse menus and adjust settings.
- Load Indicator: Displays the percentage of the UPS's capacity currently being used.
- Battery Charge: Shows the current battery charge level.
- Output Voltage: Indicates the voltage being supplied to connected equipment.
- Status Icons: Provide quick visual cues for operational mode (e.g., Online, On Battery, Bypass) and alerts.
2. Basic Operation
- Power On/Off: Press the power button to turn the UPS on or off. A short press typically initiates a graceful shutdown sequence if configured.
- Self-Test: The UPS performs a self-test automatically at startup and periodically. You can also initiate a manual self-test through the LCD menu to verify battery and UPS functionality.
- Alarm Silence: Most audible alarms can be temporarily silenced by pressing a button on the front panel. Critical alarms may not be silenced.
3. Battery Management
The UPS continuously monitors battery health. Regular battery self-tests and timely replacement are crucial for optimal performance.
- Charging: The UPS charges its internal batteries whenever connected to utility power.
- Runtime: The LCD display can show estimated battery runtime based on the current load.
- Battery Replacement Indicator: The UPS will indicate when batteries need replacement. Refer to the Maintenance section for details.
Maintenance
1. Battery Replacement
Batteries are user-replaceable and hot-swappable, meaning they can be replaced without powering down connected equipment. However, always exercise caution.
- Order Replacement Batteries: Use only APC-approved replacement battery cartridges (RBCs) for your model.
- Safety First: Wear insulated gloves and safety glasses. Remove any metallic jewelry.
- Access Battery: Refer to the UPS's specific battery access instructions, typically involving removing a front panel or cover.
- Disconnect and Remove: Disconnect the battery cables and carefully slide out the old battery cartridge. Note its orientation.
- Install New Battery: Slide the new battery cartridge into the compartment, ensuring correct orientation. Reconnect the battery cables securely.
- Recycle Old Batteries: Dispose of old batteries properly through an authorized recycling facility.
2. Cleaning
Keep the UPS free from dust and debris to ensure proper airflow and cooling.
- Use a soft, dry cloth to wipe the exterior.
- Do not use liquid cleaners or solvents.
- Ensure ventilation openings are clear of obstructions.
Troubleshooting
This section provides solutions to common issues. For more complex problems, contact APC technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not turn on | No input power; Battery not connected or discharged | Check input power cord connection; Ensure battery is connected and charged for several hours. |
| UPS beeps frequently | On battery mode; Overload; Low battery | Check utility power; Reduce connected load; Allow battery to charge. |
| "Replace Battery" indicator is on | Battery nearing end of life | Order and install a new APC replacement battery cartridge. |
| Connected equipment loses power | UPS overload; Battery discharged; UPS fault | Reduce load; Allow battery to recharge; Contact support if fault persists. |
Specifications
Key technical specifications for the APC Smart-UPS SRT 3000VA Rack Mount 120V (Model: SRT3000RMXLA).
| Feature | Detail |
|---|---|
| Model Number | SRT3000RMXLA |
| Capacity | 3000VA / 2700W |
| Input Voltage | 120V AC |
| Output Voltage | 120V AC |
| Form Factor | Rack Mount (2U) |
| Product Dimensions (D x W x H) | 25" x 17.01" x 3.35" (63.5 cm x 43.2 cm x 8.5 cm) |
| Item Weight | 68.9 pounds (31.25 kg) |
| Battery Type | Maintenance-free sealed Lead-Acid battery with suspended electrolyte: leakproof |
| Typical Recharge Time | Approximately 3 hours to 90% capacity |
| Operating Temperature | 32 - 104°F (0 - 40°C) |
| Certifications | UL, CSA, FCC Part 15 Class A, Energy Star |
Warranty and Support
APC provides comprehensive warranty and support services for its products.
- Warranty Information: Refer to the warranty card included with your product or visit the official APC website for detailed warranty terms and conditions.
- Technical Support: For technical assistance, product inquiries, or troubleshooting beyond this manual, please contact APC customer support. Contact information can typically be found on the APC website or in your product documentation.
- Online Resources: Visit the APC website for product registration, software downloads, FAQs, and additional documentation.