CrossBeats PULSE

CrossBeats PULSE Wireless Neckband Instruction Manual

Model: PULSE

Introduction

Thank you for choosing the CrossBeats PULSE Wireless Neckband. This manual provides essential information for setting up, operating, and maintaining your new wireless earphones. Please read it thoroughly to ensure optimal performance and longevity of your device.

CrossBeats PULSE Wireless Neckband

Image: CrossBeats PULSE Wireless Neckband, showcasing its design.

Package Contents

Ensure all items are present in your package:

  • CrossBeats PULSE Wireless Neckband (Main Unit)
  • USB Charging Cable
  • Multiple sizes of ear tips and shark fin ear clips for a secure fit
  • User Manual (this document)

Product Overview

The CrossBeats PULSE is designed for comfort, durability, and high-quality audio. Key features include:

  • Ultra-Lightweight Design: Weighing approximately 13 grams, the PULSE offers a comfortable fit for extended wear.
  • IPX5 Sweatproof Rating: Built to withstand sweat and light rain, making it suitable for workouts and outdoor activities.
  • Secure Fit: Ergonomic shark fin ear clips and various ear tip sizes ensure a stable and comfortable fit.
  • High-Quality Audio: Features a Qualcomm chip with CVC 6.0 digital noise reduction and apt-X for clear sound and calls.
  • Long Battery Life: Up to 8 hours of talk/play time and 240 hours of standby time on a single charge.
  • Smart In-built Microphone: For clear hands-free communication.
  • Dual Device Pairing: Connect to two devices simultaneously.
Ultra-lightweight design of CrossBeats PULSE
Image: Ultra-lightweight design, weighing only 13 grams.
CrossBeats PULSE with IPX5 sweatproof rating
Image: IPX5 sweatproof rating, suitable for workouts.
Battery life details for CrossBeats PULSE
Image: Battery performance: 6.5 hours music, 100 hours standby, 1 hour charge.
Secure fit with shark fin ear clips
Image: Diagram illustrating the secure fit provided by shark fin ear clips.

Setup

1. Charging the Earphones

Before first use, fully charge your CrossBeats PULSE earphones.

  1. Connect the provided USB charging cable to the charging port on the earphones.
  2. Connect the other end of the USB cable to a USB power source (e.g., computer, wall adapter).
  3. The LED indicator will show charging status. A full charge typically takes about 0.5 to 1 hour.
  4. Once fully charged, disconnect the earphones from the power source.

2. Pairing with a Bluetooth Device

Follow these steps to pair your earphones with your smartphone or other Bluetooth-enabled device:

  1. Ensure the earphones are turned off.
  2. Press and hold the Multi-function button (usually the center button on the in-line control) for approximately 5-7 seconds until the LED indicator flashes red and blue alternately. This indicates pairing mode.
  3. On your device, enable Bluetooth and search for available devices.
  4. Select "CrossBeats PULSE" from the list of found devices.
  5. Once paired, the LED indicator on the earphones will flash blue slowly, and you will hear a confirmation tone.

Note: The earphones can remember up to 8 paired devices and can connect to two devices simultaneously.

Dual device pairing feature of CrossBeats PULSE

Image: Illustration of dual device pairing capability.

Operating Instructions

Power On/Off

  • Power On: Press and hold the Multi-function button for 3 seconds until the LED flashes blue.
  • Power Off: Press and hold the Multi-function button for 3 seconds until the LED flashes red.

Music Playback

  • Play/Pause: Press the Multi-function button once.
  • Next Track: Press and hold the Volume Up (+) button.
  • Previous Track: Press and hold the Volume Down (-) button.
  • Volume Up: Press the Volume Up (+) button briefly.
  • Volume Down: Press the Volume Down (-) button briefly.

Call Management

  • Answer/End Call: Press the Multi-function button once.
  • Reject Call: Press and hold the Multi-function button for 2 seconds.
  • Redial Last Number: Double-press the Multi-function button.
  • Activate Voice Assistant (Siri/Google Assistant): Triple-press the Multi-function button.
In-line controls and microphone on CrossBeats PULSE

Image: Close-up of the in-line control panel with microphone.

Maintenance

  • Cleaning: Gently wipe the earphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
  • Storage: When not in use, store the earphones in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Water Resistance: The IPX5 rating means the earphones are resistant to sweat and light splashes. Do not submerge them in water or expose them to heavy rain.
  • Charging: Use only the provided charging cable or a certified equivalent. Avoid overcharging.

Troubleshooting

ProblemSolution
Earphones do not power on.Ensure the earphones are fully charged. Connect to a power source and check the charging indicator.
Cannot pair with device.
  • Ensure earphones are in pairing mode (flashing red and blue).
  • Turn off and on Bluetooth on your device.
  • Move earphones closer to the device.
  • Clear previous Bluetooth connections on your device if necessary.
No sound or low volume.
  • Check volume levels on both earphones and the connected device.
  • Ensure earphones are properly paired and connected.
  • Try re-pairing the earphones.
Call quality is poor.
  • Ensure the microphone is not obstructed.
  • Move to an area with less interference.
  • Check network signal strength on your phone.

For further assistance, please refer to the official troubleshooting guide (if available) or contact customer support.

A troubleshooting guide in PDF format is available: Troubleshooting Guide (PDF)

Specifications

FeatureDetail
BrandCrossBeats
Model NamePULSE
ColourBlack
Ear PlacementIn Ear
Form FactorIn Ear
Noise ControlSound Isolation
Item Weight8 Grams (Note: Marketing materials state 12.7g/13g, actual weight may vary slightly)
Audio Driver TypeDynamic Driver
Enclosure MaterialRubber
Specific Uses For ProductSport
Compatible DevicesiPhone (and other Bluetooth-enabled devices)
Cable FeaturesWithout Cable (Wireless)
Water Resistance LevelIPX5 (Water Resistant)
Product FeaturesCall control, Media control, Voice control, Volume Control
Network Connectivity TechnologyWireless
Wireless Technology TypeBluetooth
Control MethodTouch (referring to button presses)
Battery Charge Time0.5 Hours
Battery Average Life8 Hours
UPC683203873604

Warranty and Support

Warranty Information

The CrossBeats PULSE Wireless Neckband comes with a 12-month manufacturer's warranty from the date of purchase. Please retain your proof of purchase for warranty claims.

This warranty covers manufacturing defects. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

Customer Support

For technical support, warranty claims, or any other inquiries, please contact CrossBeats customer service:

  • Email: support@crossbeats.in
  • Online: Visit the official CrossBeats website or their social media pages (e.g., Facebook).

When contacting support, please provide your product model (PULSE) and details of your issue.

© 2026 CrossBeats. All rights reserved.

This manual is subject to change without notice.

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