CrossBeats PULSE
CrossBeats PULSE Wireless Neckband Instruction Manual
Model: PULSE
Introduction
Thank you for choosing the CrossBeats PULSE Wireless Neckband. This manual provides essential information for setting up, operating, and maintaining your new wireless earphones. Please read it thoroughly to ensure optimal performance and longevity of your device.

Image: CrossBeats PULSE Wireless Neckband, showcasing its design.
Package Contents
Ensure all items are present in your package:
- CrossBeats PULSE Wireless Neckband (Main Unit)
- USB Charging Cable
- Multiple sizes of ear tips and shark fin ear clips for a secure fit
- User Manual (this document)
Product Overview
The CrossBeats PULSE is designed for comfort, durability, and high-quality audio. Key features include:
- Ultra-Lightweight Design: Weighing approximately 13 grams, the PULSE offers a comfortable fit for extended wear.
- IPX5 Sweatproof Rating: Built to withstand sweat and light rain, making it suitable for workouts and outdoor activities.
- Secure Fit: Ergonomic shark fin ear clips and various ear tip sizes ensure a stable and comfortable fit.
- High-Quality Audio: Features a Qualcomm chip with CVC 6.0 digital noise reduction and apt-X for clear sound and calls.
- Long Battery Life: Up to 8 hours of talk/play time and 240 hours of standby time on a single charge.
- Smart In-built Microphone: For clear hands-free communication.
- Dual Device Pairing: Connect to two devices simultaneously.




Setup
1. Charging the Earphones
Before first use, fully charge your CrossBeats PULSE earphones.
- Connect the provided USB charging cable to the charging port on the earphones.
- Connect the other end of the USB cable to a USB power source (e.g., computer, wall adapter).
- The LED indicator will show charging status. A full charge typically takes about 0.5 to 1 hour.
- Once fully charged, disconnect the earphones from the power source.
2. Pairing with a Bluetooth Device
Follow these steps to pair your earphones with your smartphone or other Bluetooth-enabled device:
- Ensure the earphones are turned off.
- Press and hold the Multi-function button (usually the center button on the in-line control) for approximately 5-7 seconds until the LED indicator flashes red and blue alternately. This indicates pairing mode.
- On your device, enable Bluetooth and search for available devices.
- Select "CrossBeats PULSE" from the list of found devices.
- Once paired, the LED indicator on the earphones will flash blue slowly, and you will hear a confirmation tone.
Note: The earphones can remember up to 8 paired devices and can connect to two devices simultaneously.

Image: Illustration of dual device pairing capability.
Operating Instructions
Power On/Off
- Power On: Press and hold the Multi-function button for 3 seconds until the LED flashes blue.
- Power Off: Press and hold the Multi-function button for 3 seconds until the LED flashes red.
Music Playback
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume Up (+) button.
- Previous Track: Press and hold the Volume Down (-) button.
- Volume Up: Press the Volume Up (+) button briefly.
- Volume Down: Press the Volume Down (-) button briefly.
Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
- Redial Last Number: Double-press the Multi-function button.
- Activate Voice Assistant (Siri/Google Assistant): Triple-press the Multi-function button.

Image: Close-up of the in-line control panel with microphone.
Maintenance
- Cleaning: Gently wipe the earphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the earphones in a cool, dry place, away from direct sunlight and extreme temperatures.
- Water Resistance: The IPX5 rating means the earphones are resistant to sweat and light splashes. Do not submerge them in water or expose them to heavy rain.
- Charging: Use only the provided charging cable or a certified equivalent. Avoid overcharging.
Troubleshooting
| Problem | Solution |
|---|---|
| Earphones do not power on. | Ensure the earphones are fully charged. Connect to a power source and check the charging indicator. |
| Cannot pair with device. |
|
| No sound or low volume. |
|
| Call quality is poor. |
|
For further assistance, please refer to the official troubleshooting guide (if available) or contact customer support.
A troubleshooting guide in PDF format is available: Troubleshooting Guide (PDF)
Specifications
| Feature | Detail |
|---|---|
| Brand | CrossBeats |
| Model Name | PULSE |
| Colour | Black |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Noise Control | Sound Isolation |
| Item Weight | 8 Grams (Note: Marketing materials state 12.7g/13g, actual weight may vary slightly) |
| Audio Driver Type | Dynamic Driver |
| Enclosure Material | Rubber |
| Specific Uses For Product | Sport |
| Compatible Devices | iPhone (and other Bluetooth-enabled devices) |
| Cable Features | Without Cable (Wireless) |
| Water Resistance Level | IPX5 (Water Resistant) |
| Product Features | Call control, Media control, Voice control, Volume Control |
| Network Connectivity Technology | Wireless |
| Wireless Technology Type | Bluetooth |
| Control Method | Touch (referring to button presses) |
| Battery Charge Time | 0.5 Hours |
| Battery Average Life | 8 Hours |
| UPC | 683203873604 |
Warranty and Support
Warranty Information
The CrossBeats PULSE Wireless Neckband comes with a 12-month manufacturer's warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
This warranty covers manufacturing defects. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
Customer Support
For technical support, warranty claims, or any other inquiries, please contact CrossBeats customer service:
- Email: support@crossbeats.in
- Online: Visit the official CrossBeats website or their social media pages (e.g., Facebook).
When contacting support, please provide your product model (PULSE) and details of your issue.
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