1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Trust IPCAM-2000 Wi-Fi IP Surveillance Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Package Contents
Verify that all items are present in the package:
- Trust IPCAM-2000 Wi-Fi IP Surveillance Camera
- Power Adapter
- Mounting Bracket and Screws
- User Manual (this document)
3. Product Overview
Familiarize yourself with the various components of your Trust IPCAM-2000 camera.

Figure 3.1: Front View. This image shows the front of the Trust IPCAM-2000 camera, highlighting the camera lens and the integrated light sensor for automatic night vision activation.

Figure 3.2: Side View with Micro SD Card Slot. This image displays the side of the camera, clearly showing the slot for a Micro SD card, which is used for local video storage.

Figure 3.3: Rear View. This image illustrates the back of the camera, featuring the 5V-1.0A power input port, the reset button, and the integrated speaker for two-way audio communication.
Key Components:
- Camera Lens: Captures video footage. Features a wide-angle lens for optimal viewing.
- Infrared LEDs: Provide night vision capabilities for clear images in low-light conditions.
- Micro SD Card Slot: Supports Micro SD cards up to 64GB for local video recording.
- Power Input (5V-1.0A): Connects to the included power adapter.
- Reset Button: Used to restore the camera to factory default settings.
- Integrated Speaker: Enables two-way audio communication.
- Mounting Base: Allows for placement on a flat surface or wall mounting.
4. Setup and Installation
4.1. Choosing a Location
Select an indoor location within range of your Wi-Fi network. Ensure the camera has a clear line of sight to the area you wish to monitor. Avoid placing the camera near heat sources or in direct sunlight.
4.2. Powering On the Camera
- Connect the power adapter to the camera's 5V-1.0A power input port.
- Plug the power adapter into a wall outlet.
- The camera will power on, and an indicator light will show its status (refer to the app for specific light indications during setup).
4.3. Mounting the Camera (Optional)
The camera can be placed on a flat surface or mounted to a wall using the included bracket and screws. Ensure the mounting surface is stable and can support the camera's weight.
- Attach the mounting bracket to the desired location using the provided screws.
- Secure the camera to the mounting bracket.
- Adjust the camera angle as needed.
5. App Installation and Configuration
The Trust IPCAM-2000 camera is controlled via a dedicated mobile application.
- Download the App: Search for the "Trust Smart Home" app (or specified app in product packaging) on the Apple App Store (for iOS devices) or Google Play Store (for Android devices).
- Install and Open: Install the app and open it on your smartphone or tablet.
- Create Account: Follow the on-screen instructions to create a new user account or log in if you already have one.
- Add Camera: Within the app, select the option to add a new device. Follow the in-app wizard for easy installation. This typically involves connecting your phone to the camera's temporary Wi-Fi network, then configuring the camera to connect to your home Wi-Fi network.
- Complete Setup: Once the camera is successfully connected to your Wi-Fi, you can name the camera and access its live feed and settings.
Note: The app provides multi-language support and guides you through each step of the setup process.
6. Operation
6.1. Live View
After successful setup, open the app and select your camera to view the live video feed from anywhere with an internet connection.
6.2. Night Vision
The camera automatically switches to night vision mode in low-light conditions, utilizing its infrared LEDs to provide clear black and white video.
6.3. Two-Way Audio
Use the integrated speaker and microphone through the app to communicate with individuals near the camera.
- In the live view, locate the microphone icon.
- Press and hold the icon to speak. Release to listen.
7. Recording and Storage
7.1. Micro SD Card Installation
To enable local video recording, install a Micro SD card (up to 64GB, Class 10 recommended) into the designated slot on the side of the camera.
- Ensure the camera is powered off before inserting or removing the Micro SD card.
- Gently insert the Micro SD card into the slot until it clicks into place.
- Power on the camera. The app will prompt you to format the SD card if necessary.
7.2. Recording Options
The app allows you to configure recording settings, including continuous recording or event-triggered recording (e.g., motion detection). Recorded clips are stored on the Micro SD card and can be accessed via the app.
8. Motion Detection and Notifications
The camera features motion detection to alert you to activity in its field of view.
- Enable Motion Detection: Navigate to the camera settings within the app and enable motion detection.
- Adjust Sensitivity: You can adjust the sensitivity level to minimize false alarms.
- Set Up Notifications: Configure the app to send push notifications to your smartphone or tablet when motion is detected.
9. Maintenance
9.1. Cleaning
To maintain optimal image quality, periodically clean the camera lens with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
9.2. Firmware Updates
Check the app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures the latest features, security enhancements, and bug fixes.
10. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not connecting to Wi-Fi | Incorrect Wi-Fi password, camera too far from router, router issues. |
|
| No video feed in app | Camera offline, internet connection issues, app malfunction. |
|
| Motion detection not working | Motion detection disabled, sensitivity too low, app notifications off. |
|
| Micro SD card not recording | SD card full, corrupted, or not formatted correctly. |
|
11. Specifications
| Model Name | IPCAM-2000 |
| Manufacturer Model Number | 71119 |
| Connectivity Technology | Wireless (Wi-Fi) |
| Power Source | AC Adapter (5V) |
| Input Voltage | 5 Volts |
| Wattage | 5 Watts |
| Material | Plastic |
| Color | White |
| Dimensions (L x W x H) | 9 x 7.8 x 12 cm |
| Weight | 248 g |
| Usage Environment | Indoor |
| Special Features | Night Vision (Infrared), Two-Way Audio, Motion Detection, Micro SD Card Recording (up to 64GB) |
| Controller Type | Amazon Alexa (via app integration) |
| Mounting Type | Wall / Surface |
Note on Power Source: The camera is powered by the included 5V AC adapter and does not contain an internal battery for standalone operation.
12. Safety Information
- Use only the provided power adapter.
- Do not expose the camera to water or moisture.
- Avoid placing the camera in direct sunlight or near heat sources.
- Do not attempt to disassemble or repair the camera yourself. Contact support for assistance.
- Keep the camera and its accessories out of reach of children.
13. Warranty and Support
For warranty information, technical support, or further assistance, please refer to the official Trust website or contact their customer service department. Details can typically be found on the product packaging or on the manufacturer's website.
Online Resources: www.trust.com





