1. Introduction
This manual provides essential information for the proper handling, installation, operation, and maintenance of the Viessmann 7817696 Matrix Burner Mesh. This component is designed for use with Viessmann Vitodens 200 WB2 and Vitodens 300 WB3A boiler models. Adherence to these instructions is crucial for safe and efficient operation of your heating system.
2. Safety Information
WARNING: Installation, maintenance, and repair of this component must only be performed by a qualified and authorized heating engineer or technician. Improper installation or service can lead to serious injury, property damage, or death. Always disconnect power to the boiler before performing any work.
- Ensure the boiler is completely shut down and cooled before beginning any work.
- Wear appropriate personal protective equipment (PPE), including gloves and eye protection.
- Refer to the main boiler instruction manual for specific safety procedures and warnings.
- Do not modify the burner mesh or any other boiler components.
3. Product Overview
The Viessmann 7817696 Matrix Burner Mesh is a critical component within the boiler's combustion system. It is responsible for ensuring efficient and clean combustion of fuel, contributing to the overall performance and longevity of the heating unit. This mesh is a genuine replacement part designed to meet the exact specifications of Viessmann Vitodens 200 WB2 and 300 WB3A boilers.

Figure 1: Top view of the Viessmann 7817696 Matrix Burner Mesh, showing the domed mesh structure and mounting flange.

Figure 2: Interior view of the Viessmann 7817696 Matrix Burner Mesh, illustrating the fine mesh material.
4. Setup and Installation
Installation of the Matrix Burner Mesh requires specialized knowledge and tools. It is strongly recommended that this procedure be carried out by a certified heating technician.
4.1 Pre-Installation Checks
- Ensure the replacement part, Viessmann 7817696, matches the required part for your specific boiler model (Vitodens 200 WB2 or 300 WB3A).
- Inspect the new burner mesh for any signs of damage during transit.
- Gather all necessary tools and replacement gaskets/seals and screws.

Figure 3: Example of a gasket, often required for proper sealing during burner mesh installation.

Figure 4: Example of screws, typically used to secure the burner mesh in place.
4.2 Installation Steps (General Guidance)
The following steps are a general overview. Always refer to the detailed service manual for your specific boiler model for precise instructions.
- Isolate Power: Disconnect the main power supply to the boiler.
- Shut Off Gas Supply: Close the main gas valve to the boiler.
- Access Burner: Carefully open the boiler casing and access the combustion chamber where the burner is located.
- Remove Old Mesh: Unscrew and carefully remove the old burner mesh and any associated gaskets. Dispose of old parts responsibly.
- Clean Area: Thoroughly clean the mounting surface and combustion chamber to remove any debris or residue.
- Install New Mesh: Place the new gasket (if applicable) and then position the new Viessmann 7817696 Matrix Burner Mesh. Ensure it is correctly oriented and seated.
- Secure Mesh: Fasten the burner mesh using the appropriate screws, tightening them evenly to ensure a proper seal.
- Reassemble: Reassemble the boiler components and casing.
- Restore Supplies: Reopen the gas supply and restore electrical power to the boiler.
- Test Operation: Perform a functional test of the boiler, checking for proper ignition, stable flame, and absence of gas leaks. Conduct a combustion analysis to ensure optimal performance.
5. Operating Instructions
The Matrix Burner Mesh is an internal component and does not have direct user operating controls. Its function is integral to the boiler's automatic operation. Once correctly installed, the boiler's control system manages the burner's function. Ensure your boiler's main control panel is set to the desired operating mode (e.g., heating, hot water). Refer to your main Viessmann boiler manual for specific operating instructions.
6. Maintenance
Regular maintenance of your boiler, including inspection of the burner mesh, is essential for maintaining efficiency and preventing breakdowns. This should be performed annually by a qualified technician.
6.1 Inspection
- During annual servicing, the technician should inspect the burner mesh for signs of wear, damage, or excessive carbon buildup.
- Check for any deformation or holes in the mesh material.
- Inspect the integrity of the gasket and mounting screws.
6.2 Cleaning
Light carbon deposits on the mesh may be carefully cleaned by a qualified technician using appropriate tools and methods. Heavy or stubborn deposits, or any damage to the mesh, indicate a need for replacement.
6.3 Replacement
The burner mesh is a wear-and-tear component. Its lifespan can vary depending on usage and water quality. Replace the burner mesh if it shows signs of significant wear, damage, or if combustion analysis indicates poor performance that cannot be resolved by cleaning.

Figure 5: An example of a white cord or seal, which may be used in various boiler maintenance or sealing applications.
7. Troubleshooting
Issues related to the burner mesh typically manifest as boiler malfunctions. If you experience any of the following, contact a qualified heating technician:
- Boiler not igniting: Could indicate a faulty burner or ignition system, potentially related to a damaged mesh.
- Unusual noises from the boiler: May suggest combustion issues.
- Error codes on the boiler display: Refer to your main boiler manual for specific error code interpretations. Some codes may point to combustion or burner problems.
- Reduced heating efficiency or hot water output: Can be a symptom of poor combustion due to a degraded burner mesh.
- Visible soot or excessive exhaust fumes: Indicates incomplete combustion, requiring immediate attention.
Do not attempt to diagnose or repair complex boiler issues yourself. Always consult a professional.
8. Specifications
| Attribute | Value |
|---|---|
| Brand | Viessmann |
| Model Number | 7817696 |
| Compatible Boiler Models | Vitodens 200 WB2, Vitodens 300 WB3A |
| ASIN | B01KXQA8FC |
| Manufacturer Reference | 7817696 |
9. Warranty and Support
This Viessmann replacement part comes with a 12-month warranty from the date of purchase, covering manufacturing defects. For warranty claims or technical support, please contact your authorized Viessmann dealer or a certified heating technician. Always provide the model number (7817696) and your boiler's serial number when seeking support.
For further assistance, you may also refer to the official Viessmann website or contact their customer service department. Visit Viessmann Official Website





