1. Safety Information
Read and understand all safety warnings and instructions before installing, operating, or servicing this heater. Failure to follow these instructions can result in fire, explosion, property damage, personal injury, or death.
1.1 Important Safety Instructions
- Professional Installation Required: Installation and service must be performed by a licensed contractor and must conform to all local codes and national standards.
- Ventilation Requirements: This heater requires 4 CFM (Cubic Feet per Minute) of mechanical ventilation per 1000 BTU/hr of the total installed capacity. Ensure adequate ventilation is provided.
- Non-Residential Use Only: This appliance is not certified or approved for RESIDENTIAL use. It is intended for commercial or industrial applications only.
- Gas Supply: Ensure the gas supply pressure is within the range specified in the product specifications.
- Clearances: Maintain proper clearances from combustible materials as specified in the installation instructions.
- Flammable Materials: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Children and Pets: Keep children and pets away from the heater during operation.
1.2 Carbon Monoxide Warning
This heater produces carbon monoxide, which is an odorless, colorless gas that can cause flu-like symptoms, sickness, or death. Install carbon monoxide detectors in areas where the heater is used, and ensure proper ventilation is always maintained.
1.3 Gas Leak Procedure
- If you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
2. Product Overview
The SunStar SG6-N is a natural gas-fired infrared ceramic heater designed for efficient heating in commercial and industrial environments. It features a radiant burner system and is constructed with durable aluminized steel and aluminum reflectors.
2.1 Heater Components

Figure 2.1: Front view of the SunStar SG6-N Natural Gas Infrared Ceramic Heater, showing the ceramic burner panels and reflective housing.
2.2 Key Features
- Fuel Type: Natural Gas
- Heat Output: 60,000 BTU
- Burner Type: Radiant Ceramic
- Construction: Aluminized Steel / Aluminum Reflectors
- Safety Features: Gas Shut-Off Safety Control
- Efficiency: Energy Efficient design
- Mounting: Wall-Mounted
3. Specifications
The following table outlines the technical specifications for the SunStar SG6-N Natural Gas Infrared Ceramic Heater.
| Specification | Value |
|---|---|
| Model Number | SG6-N (245602N) |
| Fuel Type | Natural Gas |
| BTU Output | 60,000 BTU/hr |
| Amperage | 0.4 Amps |
| Voltage | 120V |
| Connection Type | NPT Female 1/2 inch |
| Product Dimensions (D x W x H) | 21.63" x 26.5" x 7.75" |
| Item Weight | 41 pounds |
| Material | Aluminized Steel / Aluminum Reflectors |
| Mounting Type | Wall Mount |
| Heating Coverage | Approximately 1000 square feet |
| Indoor/Outdoor Usage | Outdoor (and suitable for well-ventilated commercial/industrial indoor spaces) |
4. Installation
Installation of this natural gas heater must be performed by a qualified, licensed contractor in accordance with all local codes and national standards, including ANSI Z223.1/NFPA 54 (National Fuel Gas Code) and applicable electrical codes.
4.1 Pre-Installation Checklist
- Verify that the heater model (SG6-N) matches the available gas type (Natural Gas).
- Ensure the installation location meets all clearance requirements from combustible materials.
- Confirm adequate mechanical ventilation is available (4 CFM per 1000 BTU/hr).
- Gather all necessary tools and materials for mounting, gas piping, and electrical wiring.
4.2 Mounting the Heater
The SunStar SG6-N is designed for wall-mounted installation. Securely fasten the heater to a structurally sound wall or support structure using appropriate hardware. Refer to the assembly guide included with the product for detailed mounting instructions and diagrams.

Figure 4.2: Side and back view of the SunStar SG6-N heater, illustrating the mounting points and locations for gas and electrical connections.
4.3 Gas Connection
Connect the natural gas supply line to the 1/2 inch NPT female connection on the heater. All gas piping must be installed by a licensed professional and tested for leaks according to local codes.
4.4 Electrical Connection
Connect the 120V electrical supply to the heater. The heater draws 0.4 Amps. Ensure all electrical wiring complies with local electrical codes. A dedicated circuit may be required.
5. Operation
Once properly installed and inspected by a qualified professional, the heater is ready for operation.
5.1 Before First Use
- Ensure all gas connections are leak-free.
- Verify electrical connections are secure and correct.
- Confirm adequate ventilation is active.
- Remove any debris or obstructions from the heater's vicinity.
5.2 Starting the Heater
- Turn on the main gas supply valve to the heater.
- Turn on the electrical power supply to the heater.
- The heater's ignition system will automatically attempt to light the burner. Observe the ceramic panels; they should begin to glow red, indicating successful ignition.
- If the heater does not ignite after several attempts, refer to the Troubleshooting section.
5.3 Shutting Down the Heater
- Turn off the electrical power supply to the heater.
- Turn off the main gas supply valve to the heater.
- Allow the heater to cool down completely before any handling or maintenance.
6. Maintenance
Regular maintenance ensures the safe and efficient operation of your SunStar heater. Always disconnect power and gas supply before performing any maintenance.
6.1 General Cleaning
- Exterior: Clean the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Reflectors: Periodically inspect and clean the aluminum reflectors to ensure maximum heat reflection. Use a soft cloth to avoid scratching.
- Burner Panels: Keep the ceramic burner panels free from dust and debris. Use a soft brush or compressed air to gently clean the surface. Do not touch the ceramic panels with bare hands or apply excessive force.

Figure 6.1: Close-up view of the ceramic burner panels and igniter, highlighting areas for cleaning and inspection.
6.2 Annual Inspection
It is recommended to have a licensed HVAC technician perform an annual inspection of the heater. This inspection should include:
- Verification of proper gas pressure.
- Inspection of all gas connections for leaks.
- Checking the condition of the igniter and flame sensor.
- Cleaning of the burner assembly and heat exchanger.
- Verification of adequate ventilation.
- Inspection of electrical connections and wiring.
7. Troubleshooting
Before attempting any troubleshooting, ensure the heater is disconnected from both gas and electrical supplies. For complex issues, contact a licensed service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not ignite. | No gas supply. No electrical power. Faulty igniter. Blocked gas orifice. | Check gas valve. Check circuit breaker. Contact service technician. Contact service technician. |
| Heater ignites but flame goes out. | Faulty flame sensor. Low gas pressure. Inadequate ventilation. | Contact service technician. Verify gas supply pressure. Ensure proper ventilation. |
| Insufficient heat output. | Low gas pressure. Dirty burner panels. Improper sizing for space. | Verify gas supply pressure. Clean burner panels (see Maintenance). Consult with a heating professional. |
| Smell of gas. | Gas leak. | Immediately follow Gas Leak Procedure (Section 1.3). Do not attempt to fix yourself. |
8. Warranty and Support
8.1 Warranty Information
For specific warranty details regarding your SunStar SG6-N heater, please refer to the warranty card included with your product or contact Sunstar customer support directly. Keep your purchase receipt as proof of purchase.
8.2 Customer Support
If you require technical assistance, replacement parts, or have questions not covered in this manual, please contact Sunstar customer support. When contacting support, please have your model number (SG6-N) and serial number available.
Manufacturer: Sunstar
Contact information typically found on the manufacturer's website or product packaging.