1. Introduction
This manual provides essential information for the proper use, installation, and maintenance of your Artisan Power Replacement Battery for ShoreTel IP930D Phone. This high-quality lithium-ion rechargeable battery pack is designed to seamlessly replace original equipment manufacturer (OEM) batteries with numbers 300-1032, SH-10450, and 10000058, ensuring reliable and extended performance for your ShoreTel IP930D phone.
With a boosted capacity of 1200mAh, this battery offers enhanced power delivery and longer operational times compared to standard OEM replacements, allowing for uninterrupted communication.

Figure 1: Artisan Power Replacement Battery (Model RB-4027-L). This image displays the front of the battery, clearly showing the model number RB-4027-L, manufacturer Artisan Power, Li-ion rechargeable battery pack, DC 3.7V, 4.44Wh, and 1200mAh capacity. It also includes important safety warnings regarding disassembly, short-circuiting, disposal in fire, and charging temperature range.
2. Safety Information
Please read and understand all safety instructions before using this product. Failure to follow these instructions may result in fire, electric shock, injury, or damage to the product or property.
- Do not disassemble: Attempting to disassemble the battery pack can lead to internal damage, short circuits, and potential hazards.
- Avoid short-circuiting: Do not allow metal objects to come into contact with the battery terminals. This can cause short-circuiting, leading to heat generation, fire, or explosion.
- Do not dispose in fire: Lithium-ion batteries can explode or catch fire if disposed of in fire. Always follow local regulations for battery disposal.
- Charging Temperature: Ensure the battery is charged within the recommended temperature range of 40°F to 105°F (approximately 4°C to 40°C). Charging outside this range can damage the battery and pose safety risks.
- Keep away from water: Do not expose the battery to water or other liquids.
- Proper Disposal: Dispose of used batteries responsibly according to local environmental regulations. Do not dispose of with household waste.
- Children and Pets: Keep the battery out of reach of children and pets.
3. Setup & Installation
This replacement battery is designed for easy installation into your ShoreTel IP930D phone. Always ensure the phone is powered off before attempting battery replacement.
- Power Off Phone: Completely power off your ShoreTel IP930D phone and disconnect it from any power sources.
- Locate Battery Compartment: Identify the battery compartment on your ShoreTel IP930D phone. This is typically on the back or bottom of the device.
- Remove Old Battery: Carefully open the battery compartment cover. Gently remove the old battery, noting its orientation.
- Insert New Battery: Insert the Artisan Power replacement battery (Model RB-4027-L) into the compartment, ensuring the contacts align correctly with the phone's terminals. The battery should fit snugly.
- Secure Compartment: Close the battery compartment cover securely.
- Initial Charge: It is recommended to fully charge the new battery before its first use to optimize performance and battery life.

Figure 2: Angled view of the Artisan Power Replacement Battery. This perspective highlights the battery's form factor, which is designed to fit precisely into compatible ShoreTel IP930D phone models, facilitating straightforward replacement.
4. Operation
Once installed, your Artisan Power replacement battery operates just like the original, providing reliable power to your ShoreTel IP930D phone. This lithium-ion battery is designed for optimal performance and longevity.
- Charging: Use the original ShoreTel IP930D phone charger or a compatible charger to recharge the battery. The phone's charging indicator will show the charging status.
- Capacity: With a 1200mAh capacity, this battery provides extended usage time, allowing for longer conversations and standby periods.
- Discharge: The battery is designed to provide consistent power until it is depleted. It is generally good practice to allow the battery to discharge significantly before recharging, though full discharge is not strictly necessary for lithium-ion batteries.
5. Maintenance
Proper maintenance can significantly extend the lifespan and performance of your Artisan Power replacement battery.
- Regular Charging: Avoid leaving the battery completely discharged for extended periods. Recharge it regularly, even if the phone is not in constant use.
- Temperature Control: Operate and store the battery within moderate temperature ranges. Extreme heat or cold can degrade battery performance and lifespan. Refer to the charging temperature range in the Safety Information section.
- Clean Contacts: Periodically inspect and gently clean the battery contacts and phone terminals with a dry, lint-free cloth to ensure good connection.
- Storage: If storing the battery for a long period, ensure it is charged to about 50% capacity and stored in a cool, dry place away from direct sunlight.
6. Troubleshooting
If you encounter issues with your Artisan Power replacement battery, consider the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Battery not charging | Loose connection, faulty charger, dirty contacts, battery too hot/cold. | Ensure battery is properly seated. Try a different charger. Clean battery and phone contacts. Allow battery to reach room temperature. |
| Short battery life | High usage, background apps, aged battery, extreme temperatures. | Reduce phone usage, close unnecessary apps. Ensure proper charging habits. Avoid extreme temperatures. |
| Phone not turning on | Completely discharged battery, incorrect installation. | Charge the battery for at least 30 minutes. Re-install the battery, ensuring correct orientation and secure fit. |
If these steps do not resolve the issue, please contact Artisan Power customer support for further assistance.
7. Specifications
- Model Number: RB-4027-L
- Battery Type: Lithium Ion (Li-ion)
- Capacity: 1200 mAh
- Voltage: DC 3.7V
- Energy: 4.44 Wh
- Replaces OEM Battery Numbers: 300-1032, SH-10450, 10000058
- Item Weight: 0.6 ounces (approximately 17 grams)
- Package Dimensions: 2.95 x 2.24 x 0.75 inches (approximately 7.5 x 5.7 x 1.9 cm)
- Manufacturer: Artisan Power
- Recommended Use: ShoreTel IP930D Phone
8. Warranty & Support
For specific warranty details and terms, please refer to the official Artisan Power website or contact their customer service directly. Artisan Power stands behind the quality of its products.
If you require technical assistance, have questions about your battery, or need to report an issue, please contact Artisan Power customer support. Contact information can typically be found on the manufacturer's official website or product packaging.
You can visit the Artisan Power store for more information: Artisan Power Amazon Store