Olympia 5965 IP Surveillance Camera IC1285Z User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Olympia 5965 IP Surveillance Camera, model IC1285Z. Please read this manual thoroughly before using the device to ensure proper functionality and safety.

The Olympia 5965 is an indoor IP surveillance camera featuring integrated LAN and WLAN connectivity, 720p video resolution, motion detection, and remote access via the Olympia ProHomeIPC app. It is designed for effective indoor monitoring.

2. Safety Information

• Ensure the camera is installed in a stable location to prevent falls.
• Use only the provided power adapter. Incorrect power sources can damage the device and void the warranty.
• Do not expose the camera to water, moisture, or extreme temperatures. This device is for indoor use only.
• Avoid placing the camera near strong magnetic fields or heat sources.
• Do not attempt to disassemble or repair the camera yourself. Refer all servicing to qualified personnel.
• Keep the camera and its accessories out of reach of children.

3. Package Contents

Upon unpacking, please verify that all items are present and in good condition:

• Olympia 5965 IP Surveillance Camera (IC1285Z)
• Power Adapter
• Mounting Accessories (screws, wall plugs)
• User Manual (this document)
• Note: A microSD card for local storage is not included and must be purchased separately.

4. Setup

4.1 Camera Overview

Familiarize yourself with the camera's components before installation.

Image 1: Side view of the Olympia 5965 IP Surveillance Camera. The image displays the silver camera unit with its adjustable head, a white external antenna on the left, various ports (including power and LAN) on the rear-left base, and a speaker grille on the right side of the base.

4.2 Mounting the Camera

The Olympia 5965 camera is designed for wall mounting. Follow these steps for secure installation:

1. Choose a suitable indoor location that provides the desired viewing angle and is within reach of a power outlet.
2. Use the provided mounting template (if available, otherwise mark holes directly) to drill pilot holes in the wall.
3. Insert the wall plugs into the drilled holes.
4. Secure the camera's mounting bracket (if separate) or the camera itself to the wall using the provided screws.
5. Adjust the camera's viewing angle as needed. The camera offers a 330-degree viewing angle.

4.3 Powering On and Initial Connection

1. Connect the power adapter to the camera's power input port.
2. Plug the power adapter into a standard electrical outlet (220V).
3. The camera will power on and initiate its startup sequence.
4. For initial setup, it is recommended to connect the camera to your router via an Ethernet cable (LAN connection) for stability, or proceed directly with Wi-Fi setup.

4.4 App Installation and Configuration (P2P Plug & Play)

The Olympia 5965 camera utilizes the Olympia ProHomeIPC app for easy management and P2P (Plug & Play) installation.

1. Download the "Olympia ProHomeIPC" app from your smartphone's app store (iOS or Android).
2. Open the app and create an account or log in if you already have one.
3. Follow the in-app instructions to add a new device. This typically involves scanning a QR code on the camera or manually entering the device ID.
4. If connecting via Wi-Fi, the app will guide you through connecting the camera to your home Wi-Fi network (WEP&WPA encryption supported).
5. Once connected, you should see the camera's live feed in the app.

5. Operating the Camera

5.1 Live View and Remote Control

• Open the Olympia ProHomeIPC app on your smartphone.
• Select your camera from the device list to view the live feed.
• Use the on-screen controls to pan and tilt the camera to adjust the viewing area (330-degree viewing angle).

5.2 Motion Detection and Notifications

• Access the camera settings within the ProHomeIPC app.
• Enable motion detection and configure sensitivity levels as desired.
• Ensure push notifications are enabled in both the app settings and your smartphone's operating system settings to receive alerts when motion is detected.
• The camera can also be activated by a Protect alarm system if a sensor is triggered.

5.3 Audio and Video Intercom Function

The camera supports two-way audio communication:

• While viewing the live feed in the app, locate the microphone icon to speak through the camera's speaker.
• Locate the speaker icon to listen to audio from the camera's microphone.

5.4 Recording and Storage

• The camera features a microSD card slot for local video storage (card not included).
• Insert a compatible microSD card into the slot.
• Configure recording settings (e.g., continuous recording, motion-triggered recording) via the ProHomeIPC app.
• Recorded footage can be accessed and reviewed through the app.

6. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
• Firmware Updates: Periodically check the Olympia ProHomeIPC app for available firmware updates to ensure optimal performance and security. Follow the in-app instructions for updating.
• MicroSD Card: If using a microSD card, consider formatting it periodically through the app to maintain performance and free up space. Back up important recordings before formatting.
• Power Supply: Ensure the power adapter and cable are not damaged. Replace immediately if any damage is observed.

7. Troubleshooting

7.1 Camera Offline / Cannot Connect

• Check Power: Ensure the camera is properly connected to a power source and the power adapter is functioning.
• Network Connection:
  • If using Wi-Fi, verify your Wi-Fi network is active and the camera is within range.
  • Ensure your Wi-Fi password is correct in the app settings.
  • If using LAN, check the Ethernet cable connection to both the camera and the router.
• Router Settings: Confirm your router's firewall or security settings are not blocking the camera's connection.
• Restart: Try restarting the camera by unplugging and re-plugging the power adapter. Also, restart your router.
• Re-add Device: If issues persist, try removing the camera from the app and re-adding it following the initial setup steps.

7.2 No Motion Detection Notifications

• App Settings: Verify that motion detection is enabled and configured correctly within the Olympia ProHomeIPC app.
• Smartphone Notifications: Check your smartphone's system settings to ensure that notifications for the ProHomeIPC app are enabled.
• Sensitivity: Adjust the motion detection sensitivity in the app.
• Network Connectivity: Ensure the camera has a stable internet connection to send notifications.

7.3 Poor Image Quality

• Clean Lens: Ensure the camera lens is clean and free from dust or smudges.
• Network Bandwidth: A weak Wi-Fi signal or limited internet bandwidth can affect streaming quality. Try moving the camera closer to the router or using a wired LAN connection.
• Lighting: Ensure adequate lighting in the surveillance area. The camera has IR Cut for optimal image quality in varying light conditions, but extreme low light without IR can still impact quality.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the official Olympia website or contact their customer service department. Details are typically provided on the product packaging or the manufacturer's official support channels.

Please have your model number (IC 1285 Z) and ASIN (B01HO0WZGU) ready when contacting support.