Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your A-iPower SUA12000EC 12000-Watt Gas Powered Generator. Please read this manual thoroughly before operating the generator and retain it for future reference.
Safety Information
WARNING: Carbon Monoxide Hazard
Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO), a poisonous gas you cannot see or smell. NEVER use in an enclosed area or partially enclosed area. ALWAYS use outdoors and far away from windows, doors, and vents. Install battery-operated CO alarms in your home.
WARNING: Fire Hazard
Gasoline is highly flammable. Always refuel in a well-ventilated area with the engine off and cool. Do not smoke or allow open flames near the generator. Store fuel in an approved container in a safe location.
WARNING: Electrical Shock Hazard
Never operate the generator in wet conditions. Ensure all electrical connections are dry and properly insulated. Do not connect the generator to a building's electrical system without a qualified electrician installing a transfer switch.
Setup
- Unpacking and Assembly: Carefully remove the generator from its packaging. Attach the wheels and handle using the provided hardware. Ensure all components are securely fastened.
- Add Engine Oil: The engine is shipped without oil. Fill the engine crankcase with 10W-30 engine oil to the recommended level. Refer to the oil fill cap or dipstick for markings.
- Add Fuel: Fill the 7-gallon fuel tank with fresh, unleaded gasoline. Do not overfill. Ensure the fuel cap is securely tightened.
- Connect Battery (Electric Start Models): For models with electric start, connect the battery cables to the battery terminals. Ensure correct polarity (red to positive, black to negative).


Operating Instructions
- Placement: Position the generator outdoors on a level surface, away from any structures, windows, or vents to ensure adequate ventilation and prevent carbon monoxide buildup.
- Starting the Engine:
- Ensure the fuel valve is open.
- Set the choke lever to the 'CHOKE' position (if the engine is cold).
- For electric start, turn the engine switch to 'START' and hold until the engine starts, then release.
- For pull start, firmly pull the recoil starter handle until the engine starts.
- Once the engine starts, gradually move the choke lever to the 'RUN' position.
- Connecting Electrical Loads: Once the engine is running smoothly, plug in your appliances or connect to your transfer switch. Do not overload the generator. The control panel offers multiple outlets, including AC 120V and AC 120V/240V options.
- Stopping the Engine:
- Disconnect all electrical loads.
- Turn the engine switch to 'OFF'.
- Close the fuel valve.
Maintenance
Regular maintenance is crucial for the longevity and reliable operation of your generator.
- Oil Changes: Change the engine oil after the first 20 hours of operation, then every 100 hours or annually, whichever comes first.
- Air Filter: Inspect and clean the air filter every 50 hours or more frequently in dusty conditions. Replace if damaged.
- Spark Plug: Inspect the spark plug every 100 hours. Clean or replace as needed.
- Battery Maintenance: For electric start models, regularly check the battery charge. Use a battery maintainer if the generator is stored for extended periods to ensure the battery is ready when needed.
- Fuel System: If storing the generator for more than 30 days, drain the fuel tank and carburetor, or use a fuel stabilizer to prevent fuel degradation.
The hour meter on the control panel (Figure 2) can assist in tracking maintenance intervals.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Engine will not start | No fuel, low oil, stale fuel, spark plug issue, dead battery (electric start) | Check fuel level, add fresh fuel, check oil level, replace spark plug, charge/replace battery. |
| No power output | Circuit breaker tripped, overloaded, faulty connection | Reset circuit breakers, reduce load, check connections. |
| Engine runs rough | Stale fuel, dirty air filter, spark plug issue | Drain and replace with fresh fuel, clean/replace air filter, inspect/replace spark plug. |
Specifications
- Model: SUA12000EC
- Starting Wattage: 12,000 Watts
- Running Wattage: 9,000 Watts
- Engine Displacement: 459cc
- Engine Type: Single cylinder, air-cooled, 4-stroke
- Fuel Type: Gasoline
- Fuel Tank Capacity: 7 Gallons
- Ignition System: Electric Start (with recoil backup)
- Voltage: 120V / 240V
- Total Power Outlets: 6
- Item Weight: 221 Pounds
- Product Dimensions: 29"L x 22"W x 26"H
- Certifications: EPA, CARB for 50 States

Warranty and Support
A-iPower is committed to providing reliable products and customer satisfaction. For any questions, technical assistance, or parts inquiries, please contact A-iPower customer service. The company is known for responsive support and readily available parts to assist with maintenance or repairs.





