1. Introduction
This manual provides essential instructions for the setup, operation, and maintenance of your Datalogic QuickScan QD2400 Barcode Scanner, model QD2430-BKK1S. The QuickScan QD2400 is designed for efficient 2D barcode reading, capable of scanning codes from various surfaces, including mobile phone screens, making it suitable for diverse data capture environments.
2. Product Overview
The Datalogic QuickScan QD2400 is a high-performance 2D imager designed for point-of-sale applications. It features a sleek, balanced design and a robust construction for daily use. The scanner is typically supplied with a flexible stand for hands-free operation.

Figure 2.1: The Datalogic QuickScan QD2400 Barcode Scanner shown with its flexible stand. The scanner features a dark gray body with a blue trigger button and the Datalogic QuickScan logo visible on the top surface. The stand has a sturdy base and a flexible gooseneck arm to position the scanner for optimal scanning angles. A small barcode is visible on the base of the stand.
3. Setup Instructions
- Unpacking: Carefully remove all components from the packaging. Verify that the scanner, USB cable, and stand (if included) are present.
- Connecting the USB Cable: Insert the smaller end of the USB cable into the port located at the base of the scanner handle. Connect the larger end of the USB cable to an available USB port on your host system (e.g., computer, POS terminal).
- Attaching the Stand (Optional): If using the stand, securely place the scanner into the cradle on the flexible arm. Ensure the scanner is stable and positioned for comfortable use.
- Power On: The scanner will typically power on automatically once connected to a powered USB port. A successful connection is often indicated by an audible beep and/or an indicator light on the scanner.
- Driver Installation: In most cases, the scanner will be recognized as a standard HID keyboard device and will not require specific driver installation on modern operating systems. If prompted, follow the on-screen instructions for driver installation.
4. Operating Instructions
The QuickScan QD2400 is designed for intuitive operation. Follow these steps to scan barcodes:
- Aiming: Point the scanner's illumination window at the barcode you wish to scan. The scanner projects a soft, dark red illumination and two blue aiming triangles to assist in targeting.
- Scanning: Press and hold the trigger button. Position the aiming triangles over the barcode. The scanner will emit a green spot (Datalogic's 'Green Spot' technology) directly on the barcode to confirm a successful read.
- Confirmation: A successful scan is typically indicated by an audible beep and the green spot confirmation. The decoded data will be transmitted to your host system as if typed from a keyboard.
- 2D Barcodes and Mobile Screens: The QD2400 is optimized for reading both 1D and 2D barcodes, including those displayed on mobile phone screens, tablets, and computer monitors. Ensure the screen brightness is adequate for optimal scanning performance.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your scanner.
- Cleaning: Use a soft, clean, lint-free cloth lightly dampened with water or a mild, non-abrasive cleaning solution to clean the scanner's exterior and the illumination window. Do not use harsh chemicals or abrasive materials.
- Storage: Store the scanner in a clean, dry environment away from extreme temperatures and direct sunlight. The recommended maximum storage temperature is approximately 27°C (80°F).
- Cable Care: Avoid bending or twisting the USB cable excessively. Inspect the cable periodically for any signs of damage.
6. Troubleshooting
If you encounter issues with your scanner, refer to the following common troubleshooting steps:
- Scanner Not Responding:
- Ensure the USB cable is securely connected to both the scanner and the host system.
- Try connecting the scanner to a different USB port on your host system.
- Restart your host system.
- Scanner Not Reading Barcodes:
- Verify that the barcode is not damaged or poorly printed.
- Ensure the scanner's illumination window is clean and free of obstructions.
- Adjust the distance and angle between the scanner and the barcode.
- Check if the barcode symbology is enabled in the scanner's configuration (refer to the full programming manual for advanced settings).
- Incorrect Data Output:
- Confirm that the correct keyboard layout is selected on your host system.
- Consult the full programming manual for specific data formatting options.
For further assistance, please contact Datalogic technical support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | QD2430-BKK1S |
| Manufacturer | Datalogic |
| Connectivity Technology | USB Cable |
| Power Source | USB Powered (Host System) |
| Item Weight | 5 ounces (approx. 142 grams) |
| Package Dimensions | 6.42 x 3.58 x 1.61 inches (approx. 16.3 x 9.1 x 4.1 cm) |
| Maximum Storage Temperature | Approximately 27°C (80°F) |
| Compatible Devices | Various host systems via USB (e.g., PCs, POS terminals) |
8. Warranty and Support
For information regarding the product warranty, please refer to the warranty card included with your product or visit the official Datalogic website. For technical support, service, or additional documentation, please contact Datalogic customer service directly through their official channels. Keep your product's model number (QD2430-BKK1S) and serial number ready when contacting support.





