1. Product Overview
This manual provides instructions for the installation, maintenance, and troubleshooting of the Whirlpool Refrigerator Water Filter, model SBS002 / C00311642. This genuine replacement filter is designed to reduce impurities and chlorine, providing cleaner, better-tasting water and ice from your refrigerator dispenser.
Image 1.1: Whirlpool SBS002 / C00311642 Refrigerator Water Filter. This image shows the cylindrical filter cartridge with its connection points.
2. Safety Information
Always observe basic safety precautions when installing or replacing the water filter. Failure to do so may result in property damage or personal injury.
- Ensure the refrigerator's water supply is turned off before beginning the installation process.
- If you are unsure about any step, consult a qualified technician.
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
- Keep the filter out of reach of children.
3. Installation Instructions
Follow these steps to replace your refrigerator's water filter:
- Turn off Water Supply: Locate the water shut-off valve for your refrigerator and turn it off. This is typically located behind the refrigerator or under the sink.
- Locate Old Filter: The filter is usually located in the upper right corner of the refrigerator compartment, in the base grille, or inside a compartment on the door. Refer to your refrigerator's specific user manual for exact location.
- Remove Old Filter:
- If the filter is a push-in type, push the release button or turn the filter counter-clockwise a quarter turn to release it.
- If the filter is a twist-in type, twist it counter-clockwise until it unlocks and pull it out.
Note: Some water may drip when removing the old filter. Have a towel ready.
- Prepare New Filter: Remove the new filter from its packaging. Remove any protective caps or covers.
- Install New Filter:
- For push-in filters: Align the new filter with the housing and push it firmly until it clicks into place.
- For twist-in filters: Insert the new filter into the housing and twist it clockwise until it locks securely.
- Turn on Water Supply: Turn the refrigerator's water shut-off valve back on.
- Flush the System: Dispense approximately 3-4 gallons (12-15 liters) of water through the dispenser to flush out air and carbon fines from the new filter. This may take about 5 minutes.
- Check for Leaks: Inspect the filter area for any signs of water leaks.
- Reset Filter Indicator: Most refrigerators have a filter indicator light. Refer to your refrigerator's manual for specific instructions on how to reset it. This usually involves pressing and holding a "Filter Reset" button for a few seconds.
4. Maintenance
For optimal performance and water quality, it is recommended to replace your Whirlpool water filter every 6 months or sooner if water flow noticeably decreases or the filter indicator light illuminates.
5. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leaking from filter area | Filter not seated correctly; O-rings damaged or missing. | Ensure filter is fully inserted and locked. Remove and re-install the filter. Check O-rings for damage. |
| Low water flow from dispenser | Air in the system; clogged filter; kinked water line. | Flush the system for several minutes. Replace filter if old. Check water line for kinks. |
| Filter indicator light remains on after replacement | Indicator not reset properly. | Refer to your refrigerator's manual for specific filter reset instructions. Typically involves holding a button for 3-5 seconds. |
| Cloudy or discolored water initially | Air bubbles or carbon fines from new filter. | This is normal. Continue flushing the system until water runs clear. |
6. Specifications
- Model: C00311642 (SBS002)
- Brand: Whirlpool
- Product Benefits: Removes impurities, Reduces chlorine
- External Testing Certification: CE
- Item Weight: 1 Gram
- Manufacturer: Whirlpool
- Country of Origin: Taiwan
7. Compatibility
This Whirlpool water filter (SBS002 / C00311642) is compatible with various refrigerator models from brands including Whirlpool, Admiral, Amana, Hotpoint, Ikea, KitchenAid, and Maytag. For a comprehensive list of compatible models, please refer to the product details on the retailer's website or your refrigerator's user manual.
Some compatible models include:
- Admiral: GC2027HNKBS, GC2027HXKSI, SAL2027GBB, SAL2027GBS
- Maytag: MAL2028GBB, MAL2028GBS, MC2027HEKB, MC2028HXKB, MSS20FBB4, MSS20FIS4
- Whirlpool: 20FB-L4/A, 20RB-D3J, 20RI-D4ESPRESSO, 20RU-D3L, S20BRSS31-A/G, WSC5553AX
- KitchenAid: KRSCC9005/A, KRSC9010/I, KRSF9005/BL
- Amana: GC2027GNKBS
- (This is a partial list. Always verify compatibility with your specific appliance model.)
8. Warranty and Support
For warranty information, technical support, or to purchase replacement filters, please contact Whirlpool customer service or visit their official website. Keep your purchase receipt as proof of purchase.
For return policies, please refer to the retailer's specific return guidelines where the product was purchased.
