Introduction
The Promate Solix-1 is a premium wireless secure-fit headset designed for active use. It features an ergonomic neckband design to ensure stability during physical activities. The Solix-1 is IPX5 certified, providing resistance against sweat and water, making it suitable for various outdoor and workout conditions. It incorporates aptX Audio Technology for high-quality wireless sound and includes a built-in dual microphone for clear hands-free calls. The headset supports multi-point pairing, allowing connection to two devices simultaneously.
Package Contents
Upon opening the package, ensure all items are present:
- Promate Solix-1 Bluetooth Headset
- Charging Cable (Micro USB)
- User Manual
- Additional Ear Tips (if included)
Product Overview

Figure 1: Front view of the Promate Solix-1 Bluetooth Headset, showcasing its blue and black neckband design and in-ear earbuds.

Figure 2: Side view of the Promate Solix-1, illustrating the ergonomic neckband and the position of the earbuds.

Figure 3: Exploded diagram showing the internal components of the Solix-1 headset, including the ABS cover, polymer battery, PCB, ABS shell, rubber shell, PP carrier, ear tips, and speaker.

Figure 4: Close-up view of the control buttons on the Promate Solix-1 headset, showing the volume up (+) and volume down (-) buttons.

Figure 5: Detail of the Micro USB charging port on the Promate Solix-1, typically located on the side of the neckband.
Setup
Charging the Headset
Before first use, fully charge the Solix-1 headset.
- Locate the Micro USB charging port on the headset (refer to Figure 5).
- Connect the provided USB charging cable to the headset's charging port.
- Connect the other end of the USB cable to a USB power source (e.g., computer USB port, USB wall adapter).
- The LED indicator on the headset will illuminate during charging and change color or turn off when fully charged. Charging time is approximately 2 hours.
Pairing with a Bluetooth Device
The Solix-1 headset uses Bluetooth version 4.1 for wireless connection.
- Ensure the headset is charged and turned off.
- Press and hold the Multi-function button (usually the power button) on the headset until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your Bluetooth-enabled device (smartphone, tablet, etc.), go to the Bluetooth settings and enable Bluetooth.
- Search for available devices. "Solix-1" should appear in the list.
- Select "Solix-1" to connect. Once connected, the LED indicator on the headset will typically flash blue slowly or turn solid blue.
- If prompted for a password, enter "0000".
The Solix-1 supports multi-point pairing, allowing you to connect to two devices simultaneously. After pairing with the first device, disable Bluetooth on that device, then pair with the second device. Re-enable Bluetooth on the first device, and the headset should connect to both.
Operating Instructions
Power On/Off
- Power On: Press and hold the Multi-function button until the LED indicator flashes blue.
- Power Off: Press and hold the Multi-function button until the LED indicator flashes red and then turns off.
Music Playback
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume Up (+) button.
- Previous Track: Press and hold the Volume Down (-) button.
- Volume Up: Short press the Volume Up (+) button.
- Volume Down: Short press the Volume Down (-) button.
Call Management
- Answer Call: Press the Multi-function button once when a call comes in.
- End Call: Press the Multi-function button once during a call.
- Reject Call: Press and hold the Multi-function button for approximately 2 seconds when a call comes in.
- Redial Last Number: Double-press the Multi-function button.

Figure 6: An individual wearing the Promate Solix-1 headset during a workout, demonstrating its secure fit and suitability for active use.
Maintenance
- Cleaning: Wipe the headset with a soft, dry cloth. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the charging port or speaker grilles.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the headset regularly, even if not in use for extended periods.
- Water Resistance: The Solix-1 is IPX5 certified, meaning it is resistant to sweat and light splashes of water. Do not submerge the headset in water or expose it to heavy rain. Ensure the charging port cover is securely closed to maintain water resistance.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on. | Low battery. | Charge the headset for at least 30 minutes. |
| Cannot pair with device. | Headset not in pairing mode; Bluetooth not enabled on device; device too far. | Ensure headset is in pairing mode (flashing red/blue). Enable Bluetooth on your device. Move headset closer to device (within 10 meters). |
| No sound or poor sound quality. | Volume too low; headset not connected; interference. | Increase volume on both headset and device. Reconnect the headset. Move away from sources of interference (e.g., Wi-Fi routers, other Bluetooth devices). |
| Calls not clear. | Microphone obstructed; environmental noise. | Ensure microphone is not covered. Move to a quieter environment. |
Specifications
| Feature | Detail |
|---|---|
| Bluetooth Version | V4.1 |
| Bluetooth Chipset | CSR 8635 |
| Impedance | 32Ω |
| Bluetooth Frequency | 2.4GHz |
| Power Input | 3.7V |
| Speaker Output | 2x 10mw |
| Signal-to-noise Ratio | >=80dB |
| Charging Time | ~2 hours |
| Playing Time | ~7 hours |
| Talk Time | Up to 7 hours |
| Music Playtime | Up to 3 hours |
| Standby Time | Up to 45 hours |
| Battery Capacity | 120mAh |
| Product Dimensions | 4 x 20.2 x 18.8 cm |
| Product Weight | 280 g |
| Water Resistance | IPX5 Certified (Sweat and water resistant) |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Headphone Jack | Without Jack |
Warranty and Support
For warranty information and technical support, please refer to the official Promate website or contact their customer service. Keep your purchase receipt as proof of purchase for warranty claims.
Manufacturer: Promate
ASIN: B01FKAHPDY
Item Model Number: SOLIX-1.BLUE





