Introduction
This manual provides essential information for the proper use and care of your C2G Legrand USB 2.0 Type-C to Type-A cable. This cable is designed to connect devices with a USB-C port, such as smartphones or tablets, to computers or other devices equipped with a standard USB Type-A port. It facilitates both data communication and power delivery.
The USB-C connector features a robust and symmetrical design, allowing for easy, reversible insertion and preventing damage to the port. The cable supports USB 2.0 communication, offering data transfer rates up to 480 Mbps and power delivery of up to 5 volts and 1 amp.
Setup
Connecting your C2G USB 2.0 cable is a straightforward process. Follow these steps to ensure proper connection:
- Identify Ports: Locate the USB Type-A port on your computer, USB hub, or power adapter. This is the rectangular connector. Identify the USB Type-C port on your mobile device (smartphone, tablet, etc.). This is the smaller, oval-shaped connector.
- Connect USB-A: Insert the USB Type-A end of the C2G cable into the corresponding USB Type-A port on your computer or power source. Ensure it is fully seated.
- Connect USB-C: Insert the USB Type-C end of the C2G cable into the USB Type-C port on your mobile device. Due to its symmetrical design, the USB-C connector can be inserted in either orientation.
- Verify Connection: Once both ends are connected, your device should recognize the connection for data transfer or charging.

Figure 1: The C2G USB 2.0 Type-C to Type-A cable, illustrating the USB-A connector (left) and the reversible USB-C connector (right).
Operating Instructions
This cable supports two primary functions: data transfer and power delivery.
Data Transfer
The C2G USB 2.0 cable enables data communication between your USB-C device and a USB-A host. It supports data transfer rates up to 480 Mbps (megabits per second), which is the maximum speed for USB 2.0. This is suitable for syncing data, downloading pictures, or uploading applications quickly.
- Connect your USB-C device to a computer's USB-A port.
- Your operating system should automatically detect the connected device.
- Follow your device's instructions for accessing files or syncing data.
Power Delivery (Charging)
The cable can deliver up to 5 volts and 1 amp of power from a computer or compatible USB-A power adapter to your connected USB-C device. This allows for charging smartphones, tablets, and powering other peripherals like webcams or external hard drives.
- Connect your USB-C device to a USB-A port on a computer or a dedicated USB-A wall charger.
- Ensure the power source provides sufficient output for your device.
- The device's charging indicator should activate.
Note: This cable is specifically designed for USB 2.0 communication and features. It does not support USB 3.1 Gen 2 communication or its higher data transfer rates.
Maintenance
Proper care and maintenance will extend the lifespan of your C2G USB cable.
- Handling: Always grasp the connector housing when plugging or unplugging the cable. Avoid pulling directly on the cable itself, as this can damage the internal wires or connector.
- Storage: When not in use, coil the cable loosely. Avoid tight coiling, sharp bends, or kinks, which can stress the cable and lead to damage. Store in a clean, dry place away from extreme temperatures.
- Cleaning: If the connectors or cable become dirty, gently wipe them with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials. Ensure connectors are dry before use.
- Durability: The USB-C connector is designed for up to 10,000 plug and unplug cycles. The 24k gold-plated connectors offer maximum corrosion resistance, contributing to the cable's longevity and consistent performance.
Troubleshooting
If you encounter issues with your C2G USB cable, try the following troubleshooting steps:
- No Connection/Device Not Recognized:
- Ensure both ends of the cable are fully and securely plugged into their respective ports.
- Try connecting the cable to a different USB port on your computer or power source.
- Test the cable with a different compatible device to determine if the issue is with the cable or the device.
- Restart your computer or device.
- Slow Data Transfer:
- Confirm that both connected devices support USB 2.0 speeds.
- Ensure no other high-bandwidth activities are running on your computer.
- Check for any physical damage to the cable or connectors.
- Device Not Charging:
- Verify that the USB-A port or power adapter you are using provides sufficient power (e.g., 5V/1A). Some computer USB ports may not provide enough power for certain devices.
- Ensure your device's charging port is clean and free of debris.
- Try a different power source or wall adapter.
If these steps do not resolve the issue, contact C2G customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Model Name | 28871 |
| Brand | C2G |
| Connector Type | USB Type C (Male), USB 2.0 Type A (Male) |
| Cable Type | USB |
| Length | 1.82 Meters (6 Feet) |
| Color | Black |
| Data Transfer Rate | Up to 480 Mbps (USB 2.0) |
| Power Delivery | Up to 5 Volts, 1 Amp |
| Connector Gender | Male-to-Male |
| Outer Material | Polyvinyl Chloride (PVC) |
| Item Weight | 3.74 ounces |
| Product Dimensions (LxWxH) | 72 x 0.5 x 0.5 inches |
| UPC | 757120288718 |
Warranty and Support
C2G (Cables To Go) has been providing connectivity solutions since 1984. For information regarding product warranty, technical support, or customer service, please refer to the official C2G website or contact their customer support directly.
You can often find support contact information on the product packaging or by visiting the C2G Store on Amazon or the main C2G website.





