Samsung EHS64

Samsung EHS64 Wired In-Ear Earphones with Mic - Instruction Manual

Model: EHS64

Introduction

This instruction manual provides essential information for the proper use and care of your Samsung EHS64 Wired In-Ear Earphones with Microphone. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Package Contents

Verify that all items are present in your product package:

  • Samsung EHS64 Wired In-Ear Earphones (Hands-free)

Product Overview

The Samsung EHS64 earphones feature a 3.5mm audio jack for universal compatibility, in-ear earpieces for comfortable listening, and an integrated in-line remote control with a microphone for hands-free communication and audio management.

Samsung EHS64 wired in-ear earphones, black, showing the earpieces, in-line remote, and 3.5mm jack.

Figure 1: Samsung EHS64 wired in-ear earphones, black, displaying the earpieces, in-line remote, and 3.5mm jack.

Close-up of the Samsung EHS64 in-line remote control with volume buttons and microphone.

Figure 2: Close-up view of the in-line remote control, highlighting the volume buttons and integrated microphone.

View of both Samsung EHS64 in-ear earpieces and the 3.5mm audio jack.

Figure 3: Detailed view of both in-ear earpieces and the 3.5mm audio jack connector.

Setup

  1. Identify the Audio Port: Locate the 3.5mm audio jack on your device (smartphone, tablet, laptop, etc.).
  2. Connect the Earphones: Insert the 3.5mm jack of the Samsung EHS64 earphones firmly into your device's audio port.
  3. Wear the Earphones: Place the in-ear earpieces comfortably into your ears. Ensure a snug fit for optimal sound quality and noise isolation.

Operating Instructions

Audio Playback

  • Once connected, begin playing audio from your device. Sound will be routed through the earphones.
  • Use the volume control buttons on the in-line remote to adjust the listening volume.

Call Management

  • Answering/Ending Calls: Press the multi-function button on the in-line remote once to answer an incoming call. Press it again to end an active call.
  • Microphone Usage: The integrated microphone allows for hands-free communication during calls. Ensure the microphone is positioned appropriately for clear voice pickup.

Maintenance

  • Cleaning Eartips: Regularly clean the silicone eartips with a soft, dry cloth to remove earwax and debris. For deeper cleaning, remove the eartips and wash them with mild soap and water, ensuring they are completely dry before reattaching.
  • Cable Care: Avoid tangling or excessive bending of the earphone cable, as this can damage internal wires. Store the earphones neatly when not in use.
  • Storage: Store your earphones in a clean, dry place away from extreme temperatures and direct sunlight.
  • Water Resistance: The earphones are water resistant. However, avoid prolonged exposure to water or submerging them. Dry thoroughly if they get wet.

Troubleshooting

Problem Solution
No sound from earphones.
  • Ensure the 3.5mm jack is fully inserted into the device's audio port.
  • Check the volume level on your device and on the earphone's in-line remote.
  • Test the earphones with another device to rule out a device-specific issue.
  • Inspect the cable for any visible damage.
Poor sound quality (e.g., distorted, low volume).
  • Ensure the eartips are clean and properly seated in your ears.
  • Check for debris in the earphone's speaker mesh.
  • Adjust the audio settings on your connected device.
Microphone not working during calls.
  • Ensure the 3.5mm jack is fully inserted, as a partial connection can disable the microphone.
  • Check your device's microphone settings during a call.
  • Test the microphone with another application or device.

Specifications

Brand Samsung
Model Name EHS64
Model Number EHS64AVFBECINU
Colour Black
Ear Placement In Ear
Form Factor In Ear
Impedance 32 Ohms
Frequency Range 18-20KHz
Headphone Jack 3.5 mm Jack
Microphone Included
Noise Control Active Noise Cancellation
Compatible Devices Laptops, Mobile Phones, Tablets, PC, All 3.5mm Jack Devices, iOS, Android, Audio Player
Water Resistance Level Water Resistant
Item Weight 59 Grams

Warranty Information

The Samsung EHS64 Wired In-Ear Earphones come with a 6-month warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your product or contact Samsung customer support.

Support and Contact Information

For further assistance, technical support, or warranty inquiries, please visit the official Samsung support website or contact their customer service helpline in your region. Contact details can typically be found on the Samsung official website or on your product packaging.

Important Safety Information

Legal Disclaimer: Please check your local laws and regulations before using this product, especially concerning its use while driving or operating machinery. Prolonged listening at high volumes can cause hearing damage. Always use earphones responsibly.

© 2026 Samsung. All rights reserved.

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