1. Introduction
This manual provides detailed instructions for the Burg 12 Smartwatch, model WP12109. Please read this manual thoroughly before using your device to ensure proper operation and to maximize its features. This smartwatch is designed to function as a standalone communication device and a companion to your smartphone.

Image 1: Front view of the Burg 12 Smartwatch, featuring a round display, silver bezel, and purple silicone strap. The watch face is dark, indicating it is powered off or in standby mode.
2. Setup
2.1 Package Contents
- Burg 12 Smartwatch (WP12109)
- Charging Cable
- User Manual (this document)
2.2 Charging the Device
Before initial use, fully charge your Burg 12 Smartwatch. Connect the charging cable to the watch's charging port and plug the other end into a standard USB power adapter (not included) or a computer's USB port. The charging indicator will show the charging status.
2.3 Powering On/Off
- To Power On: Press and hold the power button (typically located on the side of the watch) until the screen illuminates.
- To Power Off: Press and hold the power button until the power-off options appear on the screen, then select 'Power Off'.
2.4 SIM Card Insertion
The Burg 12 Smartwatch supports a SIM card for standalone cellular functionality. Follow these steps to insert a SIM card:
- Locate the SIM card slot on the side or back of the watch. Refer to the device diagram for exact location.
- Carefully open the SIM card slot cover.
- Insert a compatible SIM card into the slot with the gold contacts facing down and the notched corner aligned correctly.
- Gently push the SIM card until it clicks into place.
- Close the SIM card slot cover securely.

Image 2: Side profile of the Burg 12 Smartwatch, highlighting the silver casing, purple strap, and two control buttons on the right side. This view also indicates the general area for potential SIM card access.
3. Operating Instructions
3.1 Touchscreen Navigation
The Burg 12 Smartwatch features a 1.3-inch touchscreen display. Navigate through menus and applications by swiping left, right, up, or down, and tapping to select items.
3.2 Making and Receiving Calls
- To Make a Call: Access the 'Dialer' or 'Contacts' application from the main menu. Enter the number or select a contact, then tap the call icon.
- To Receive a Call: When an incoming call rings, swipe or tap the 'Answer' icon on the screen.
3.3 Sending and Receiving Text Messages
Access the 'Messages' application to compose new messages or view existing conversations. Use the on-screen keyboard to type your message.
3.4 Bluetooth Connectivity
To pair your smartwatch with a smartphone or Bluetooth headset:
- Go to 'Settings' > 'Bluetooth' on your smartwatch.
- Turn Bluetooth on and make the device discoverable.
- On your smartphone or other Bluetooth device, search for the Burg 12 Smartwatch and select it to pair.
- Confirm the pairing code if prompted.
3.5 Camera Functionality
The smartwatch includes a built-in camera. Open the 'Camera' application from the main menu. Tap the screen to take a photo. Images are saved to the device's internal storage or an inserted Micro SD card.
3.6 Multimedia Playback (MP3 & MP4)
The device supports MP3 audio and MP4 video playback. Transfer media files to the smartwatch's storage or a Micro SD card. Access the 'Music Player' or 'Video Player' applications to browse and play your media.
3.7 FM Radio
To use the FM radio, ensure a wired headset is connected, as it often acts as the antenna. Open the 'FM Radio' application and scan for available stations.
3.8 Heart Rate Monitor
The Burg 12 Smartwatch features a heart rate monitor. To measure your heart rate, open the 'Heart Rate' application and follow the on-screen instructions. Ensure the watch is snugly fitted on your wrist for accurate readings.
4. Maintenance
- Cleaning: Wipe the watch screen and body with a soft, dry cloth. For stubborn smudges, use a slightly damp cloth and immediately dry. Avoid harsh chemicals.
- Water Resistance: The device is water-resistant. Avoid submerging it in water or exposing it to high-pressure water jets.
- Storage: Store the smartwatch in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly.
5. Troubleshooting
5.1 Device Not Powering On
- Ensure the battery is charged. Connect the watch to its charger for at least 30 minutes.
- Press and hold the power button for 10-15 seconds to attempt a forced restart.
5.2 SIM Card Not Detected
- Verify the SIM card is inserted correctly and securely in its slot.
- Ensure the SIM card is active and compatible with the device's network bands.
- Restart the smartwatch after inserting the SIM card.
5.3 Bluetooth Pairing Issues
- Ensure both devices have Bluetooth enabled and are within range.
- Delete previous pairing records on both devices and attempt to pair again.
- Restart both the smartwatch and the device you are trying to pair with.
5.4 Inaccurate Heart Rate Readings
- Ensure the watch is worn snugly on your wrist, not too loose or too tight.
- Clean the sensor on the back of the watch.
- Remain still during measurement.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | WP12109 |
| Brand | Burg |
| Screen Size | 1.3 Inches |
| Human Interface Input | Touchscreen |
| Special Feature | Heart Rate Monitor |
| Compatible Devices | Smartphone |
| Band Color | Purple |
| Water Resistance Level | Water Resistant |
| Item Weight | 9.6 ounces |
| Product Dimensions | 4 x 2 x 3 inches |
7. Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Burg website. Keep your proof of purchase for warranty claims.
For further assistance, contact Burg customer service through their official channels.







