Black Box Dual-Head DisplayPort KVM Extender User Manual

1. Introduction

The Black Box ACU5800A Dual-Head DisplayPort KVM Extender is a high-performance system designed to extend DisplayPort video, USB 2.0, and audio signals over CATx cabling. This allows for the remote placement of critical computing hardware in a secure and temperature-controlled environment, while maintaining a seamless user experience at the workstation. This manual provides essential information for the proper setup, operation, and maintenance of your KVM extender.

2. Key Features

• Video Extension: Supports two 1920 x 1200 video streams or one higher resolution 2560 x 1600 (WQXGA) video stream.
• Digital and Analog Audio: Includes S/PDIF via optical 3.5mm jack (mini Toslink compatible) and HD-quality analog audio (stereo 24-bit at 96kHz).
• USB 2.0 Connectivity: Extends Hi-Speed USB 2.0 for mass storage devices and isochronous devices (webcams, headsets), and standard USB 2.0 (full and low speed) for human interface devices like keyboards, mice, graphics tablets, and joysticks.
• CATx Cabling: Utilizes CATx cables for signal transmission. A single CATx cable handles video, USB, and audio. A second CATx cable is required for Hi-Speed USB 2.0 extension and increased video bandwidth.
• Extended Distance: Capable of extending signals up to 492 feet (150 meters), with actual distance dependent on monitor resolution, number of monitors, cable type, and patch panel/coupler usage.
• EDID Management: Intelligent EDID management ensures accurate display characteristics are passed back to the computer.
• Plug and Play: No drivers or software installation required for operation.

3. Package Contents

Upon unpacking your Black Box ACU5800A KVM Extender, please verify that all components are present and undamaged. While specific contents may vary, a typical package includes:

• Black Box ACU5800A Transmitter Unit
• Black Box ACU5800A Receiver Unit
• Power Adapters (x2)
• DisplayPort Cables (x2)
• USB Type-A to Type-B Cable
• Audio Cables (3.5mm)
• This User Manual

Image 1: Black Box ACU5800A KVM Extender units. The image displays two black rectangular units, labeled "BLACK BOX Wizard DP Extender". The unit on the left (transmitter) shows multiple USB ports, audio jacks, and status LEDs on its front panel. The unit on the right (receiver) shows two Ethernet ports and status LEDs on its front panel.

4. Setup Instructions

Follow these steps to correctly set up your Black Box ACU5800A KVM Extender:

1. Identify Units: Distinguish between the Transmitter (local unit, connects to computer) and the Receiver (remote unit, connects to peripherals).
2. Connect to Computer (Transmitter):
   • Connect the DisplayPort cables from your computer's graphics card to the DisplayPort IN ports on the Transmitter unit.
   • Connect the USB Type-A to Type-B cable from your computer's USB port to the USB IN port on the Transmitter unit.
   • Connect audio cables (if used) from your computer's audio output/input to the corresponding ports on the Transmitter unit.
3. Connect Extender Units:
   • Connect one or two CATx cables (e.g., CAT5e/6/7) between the LINK ports on the Transmitter unit and the LINK ports on the Receiver unit. Ensure cables are securely seated.
   • Note: A second CATx cable is necessary for Hi-Speed USB 2.0 functionality and maximum video bandwidth.
4. Connect Peripherals (Receiver):
   • Connect your DisplayPort monitors to the DisplayPort OUT ports on the Receiver unit.
   • Connect your USB keyboard, mouse, and other USB devices to the USB ports on the Receiver unit.
   • Connect your speakers, microphone, or headset to the audio ports on the Receiver unit.
5. Power On:
   • Connect the provided power adapters to both the Transmitter and Receiver units, then plug them into a power outlet.
   • Power on your computer and connected peripherals.
6. Verification: Check the status LEDs on both units to ensure proper link establishment. Your extended display and peripherals should now be operational.

5. Operating Instructions

The Black Box ACU5800A KVM Extender is designed for plug-and-play operation, requiring no special software or drivers.

• Normal Operation: Once all connections are made and power is applied, the system should automatically detect and extend the video, USB, and audio signals.
• EDID Management: The extender features intelligent EDID management, which automatically communicates the monitor's capabilities to the source computer, ensuring optimal display settings.
• USB Device Compatibility: The transparent USB 2.0 Hi-Speed port supports a wide range of USB devices, including mass storage and isochronous devices. Ensure your devices are compatible with USB 2.0 standards.
• Audio: Digital (S/PDIF) and analog audio signals are extended transparently. For S/PDIF, use a mini Toslink adapter if necessary.

6. Maintenance

To ensure the longevity and optimal performance of your KVM extender, follow these general maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the exterior of the units. Avoid liquid cleaners or solvents.
• Environment: Operate the units in a well-ventilated, temperature-controlled environment, away from direct sunlight, excessive heat, moisture, and dust.
• Cable Management: Ensure all cables are neatly routed and not under strain to prevent damage to connectors or cables.
• Firmware: Periodically check the Black Box website for any available firmware updates for your model. Follow manufacturer instructions carefully if updating firmware.

7. Troubleshooting

If you encounter issues with your KVM extender, refer to the following troubleshooting steps:

8. Specifications

9. Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Black Box website.

If you require technical assistance or have questions regarding your Black Box ACU5800A KVM Extender, please contact Black Box customer support through their official website or the contact information provided with your purchase.