Introduction
This manual provides essential instructions for the setup, operation, and maintenance of your Intermec PD43 Series Light Industrial Printer. The PD43 is a robust and versatile thermal transfer printer designed for demanding applications in manufacturing, transportation, and warehousing environments. Featuring an all-metal chassis, proven printing mechanics, and powerful electronics, it delivers reliable performance. The integrated monochrome graphical display allows for intuitive setup, configuration, and fine-tuning of printing parameters directly from the device, enhancing user efficiency.
The PD43 supports various Intermec printer languages and can emulate other printer protocols, ensuring compatibility within diverse system environments. Its design allows for continuous printing of crisp, variable-data labels at speeds up to 150 mm/s (6 ips), utilizing industry-standard 200-mm (8-inch) label rolls and 450 m (18,000-inch) ribbons to minimize media loading downtime.
1. Setup and Installation
1.1 Unpacking the Printer
- Carefully remove the printer from its packaging.
- Verify that all components listed in the packing slip are present.
- Retain the original packaging for future transport or storage.
1.2 Connecting Power
- Ensure the printer's power switch is in the OFF position.
- Connect the power cord to the printer's power input.
- Plug the other end of the power cord into a grounded electrical outlet.
- Turn the printer's power switch to the ON position. The printer will initiate its startup sequence.
1.3 Connecting Data Cables
The PD43 printer offers multiple connectivity options:
- Ethernet: Connect an Ethernet cable from your network to the printer's Ethernet port.
- USB: Connect a USB cable from your computer to the printer's USB port.
- Serial: Connect a serial cable to the printer's serial port for direct communication.
- Parallel (IEEE 1284): Connect a parallel cable to the printer's parallel port if required by your system.
1.4 Loading Media (Labels and Ribbon)

Figure 1: Intermec PD43 Printer with media loaded (right) and closed (left).
Proper media loading is crucial for optimal print quality and printer operation. Refer to the printer's internal diagrams and the graphical display for specific instructions.
- Open the printer's top cover.
- Install the label roll onto the media supply spindle, ensuring the labels feed correctly according to the internal guides.
- Install the thermal transfer ribbon onto the ribbon supply spindle, threading it through the print mechanism as indicated by the printer's guides.
- Close the top cover securely.
- The printer's display will guide you through calibration if necessary.
2. Operating the Printer
2.1 Control Panel Overview
The PD43 features a monochrome graphical display and a push-button control panel for easy navigation and configuration.
- Display Screen: Shows printer status, menu options, and error messages.
- Navigation Buttons: Used to scroll through menus and adjust settings.
- Select/Enter Button: Confirms selections.
- Feed Button: Advances one label or a specified length of media.
- Pause/Cancel Button: Pauses printing or cancels a print job.
2.2 Basic Printing
- Ensure the printer is powered on and connected to your host system.
- Load the appropriate labels and ribbon.
- From your computer or host system, send the print job to the Intermec PD43 printer.
- Monitor the printer's display for status updates or error messages.
2.3 Printer Configuration
The graphical display allows for direct configuration of various printer settings, including:
- Media type and sensor calibration.
- Print darkness and speed.
- Network settings (IP address, subnet mask).
- Printer language emulation.
- Diagnostic tests.
Navigate through the menu using the control panel buttons to access and modify these settings.
3. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your PD43 printer.
3.1 Cleaning the Printhead
- Turn off the printer and disconnect the power cord.
- Open the printhead assembly.
- Using a lint-free cloth or a printhead cleaning pen moistened with isopropyl alcohol, gently wipe the printhead surface from center to edge.
- Allow the printhead to dry completely before closing the assembly and reconnecting power.
- Perform this cleaning regularly, especially when print quality degrades.
3.2 Cleaning the Platen Roller
- With the printer off and power disconnected, locate the platen roller beneath the printhead.
- Use a lint-free cloth moistened with isopropyl alcohol to clean the roller, rotating it manually to clean the entire surface.
- Allow to dry before use.
3.3 Media Replacement
Replace label rolls and thermal transfer ribbons as they run out. Always use media that meets Intermec specifications for the PD43 printer to ensure compatibility and print quality.
3.4 Firmware Updates
Periodically check the Intermec support website for available firmware updates. Firmware updates can improve printer performance, add new features, or resolve known issues. Follow the instructions provided with the firmware update package carefully.
4. Troubleshooting
This section addresses common issues you might encounter with your PD43 printer.
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not powering on | Power cord disconnected; Power outlet fault; Printer power switch off. | Check power cord connections; Test power outlet; Ensure power switch is ON. |
| No print output | No data received; Media not loaded; Printhead open; Printer paused. | Verify data cable connection and driver installation; Load media correctly; Close printhead; Press Pause/Resume button. |
| Poor print quality (faded, missing lines) | Dirty printhead; Incorrect print darkness setting; Worn printhead; Incorrect ribbon/label combination. | Clean printhead; Adjust print darkness via display; Replace printhead if worn; Ensure compatible media. |
| Media jam | Improper media loading; Damaged media; Obstruction in paper path. | Turn off printer, open cover, carefully remove jammed media; Reload media correctly; Inspect paper path for obstructions. |
| Error message on display | Specific error condition (e.g., "Out of Media", "Ribbon End"). | Refer to the printer's display message for specific instructions. Typically involves reloading media, clearing jams, or restarting the printer. |
If you continue to experience issues, consult the comprehensive technical manual available on the Intermec support website or contact customer support.
5. Specifications
Key technical specifications for the Intermec PD43 Series Light Industrial Printer (Model PD43A03100010201).
- Model: PD43A03100010201
- Printing Technology: Thermal Transfer
- Print Resolution: 203 dpi
- Maximum Print Speed: 150 mm/s (6 ips)
- Connectivity: Ethernet, USB, Serial, Parallel IEEE 1284
- Display: Monochrome Graphical Display
- Control Type: Push Button
- Maximum Media Size: 8 inches
- Item Weight: 18.5 Pounds
- Dimensions (Package): 23.5 x 14.5 x 12.5 inches
- Features: All-metal chassis, robust design, support for various printer languages.
6. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Intermec (now Honeywell) website. Technical support and additional resources, including drivers and updated documentation, are available through the manufacturer's support channels.
Online Support: www.honeywellaidc.com/support
When contacting support, please have your printer's model number (PD43A03100010201) and serial number ready.





