BEC MX-200 R6-A Advanced Industrial Cellular Router User Manual

1. Introduction

The BEC MX-200 R6-A is a high-performance, advanced industrial 4G/LTE router designed to provide real-time cellular data connectivity for existing serial devices and Ethernet networks. This device is engineered for reliability and ease of management, making it an ideal solution for various M2M (Machine-to-Machine) and IoT (Internet of Things) applications.

Typical applications include digital signage, remote surveillance, vending machines, retail Point-of-Sale (PoS) systems, remote patient care, maintenance services, and SCADA systems.

2. Key Features

• Connectivity: Offers 4G/LTE and/or Ethernet IP broadband connectivity.
• Resilience: Automatic failover for network resilience and reliable connectivity.
• Antenna Technology: SX Antenna Technology for increased coverage, signal reception, and efficiency.
• GPS Option: Embedded GPS option for real-time asset tracking and location data-based applications.
• Security: Advanced VPN & Tunneling Protocols (IPSec, GRE, LT2P, PPTP) for secure data transmission.
• Management: Local and Remote management via SNMP or BEC LCMS (LTE Central Management System) (cloud-based).
• Mobile Application: BEC SiteSmart Mobile Application for easy access and status monitoring.
• Quality of Service (QoS): Traffic Prioritization, Enhanced IGMP, Proxy/Snooping, and Fast Leave.
• Routing: Dynamic Routing Protocols (BGP, OSPF).
• Design: Ultra-compact and lightweight design, fitting in the palm of your hand for simplified deployments.
• Durability: Hardened enclosure with Industrial-Graded Components and extended temperature range.
• Power: Flexible Input Voltage selection.

3. Product Overview

The MX-200 R6-A router features essential ports and indicators for its operation. Understanding these components is crucial for proper setup and monitoring.

Front View

Description: This image displays the front panel of the MX-200 R6-A router. It clearly shows two Gigabit Ethernet ports, labeled '1' and '2', which are used for wired network connections. To the right of the Ethernet ports is a standard DB9 Serial port, enabling connectivity with serial devices. The BEC Technologies logo is visible on the left side of the panel.

Rear View

Description: This image shows the rear panel of the MX-200 R6-A router. Visible components include four LED indicators for 'Gb ETH' (Gigabit Ethernet), 'LTE', 'INTERNET', and 'POWER', providing status information. On the right side, there is a covered SIM card slot, which is essential for cellular connectivity. Antenna connectors are also visible on the sides.

4. Setup

4.1. Package Contents

Before proceeding, ensure all components are present:

• BEC MX-200 R6-A Industrial Cellular Router
• Power Adapter
• Antennas (if included with your model)
• Ethernet Cable

4.2. SIM Card Installation

1. Ensure the router is powered off.
2. Locate the SIM card slot on the rear panel of the device (refer to the Rear View image in Section 3).
3. Unscrew the cover of the SIM card slot.
4. Insert a standard-sized (2FF) AT&T compatible 4G LTE SIM card into the slot, ensuring correct orientation.
5. Securely replace the SIM card slot cover.

4.3. Antenna Connection

Connect the provided antennas to the corresponding antenna ports on the router. Ensure they are finger-tightened for optimal signal reception.

4.4. Power Connection

Connect the power adapter to the router's power input port and then plug it into a suitable electrical outlet. The POWER LED on the rear panel should illuminate.

4.5. Network Connections

• Ethernet Devices: Connect your Ethernet-enabled devices (e.g., PC, switch, IP camera) to the Gigabit Ethernet ports (labeled '1' and '2') on the front panel.
• Serial Devices: Connect your RS-232 serial devices to the DB9 Serial port on the front panel.

5. Operating the Router

5.1. Initial Power-Up

After connecting power, the router will begin its boot-up sequence. Monitor the LED indicators on the rear panel:

• POWER LED: Should be solid green once the device is powered on.
• LTE LED: Will blink during network registration and become solid green when successfully connected to the 4G LTE network.
• INTERNET LED: Will illuminate when the router has successfully established an internet connection.
• Gb ETH LEDs: Will illuminate when an active Ethernet connection is detected on the respective port.

5.2. Accessing the Web Management Interface

To configure advanced settings, access the router's web management interface:

1. Connect a computer to one of the router's Ethernet ports.
2. Open a web browser and enter the router's default IP address (refer to the product documentation or contact support if unknown).
3. Enter the default username and password (typically 'admin' for both, but check the label on the device or included documentation).
4. You can now configure network settings, VPNs, QoS, and other features.

5.3. Remote Management

The MX-200 R6-A supports remote management via SNMP or BEC's cloud-based LTE Central Management System (LCMS). For details on setting up remote management, refer to the LCMS user guide or contact BEC Technologies support.

5.4. Mobile Application

Download the BEC SiteSmart Mobile Application from your device's app store for convenient access and status monitoring of your router from a smartphone or tablet.

6. Maintenance

The BEC MX-200 R6-A is designed for industrial environments and requires minimal maintenance. However, adhering to the following guidelines can prolong its lifespan and ensure optimal performance:

• Environment: Operate the router within its specified temperature and humidity ranges. Avoid exposing it to direct sunlight, excessive dust, or moisture.
• Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or aerosols.
• Firmware Updates: Periodically check the BEC Technologies website for firmware updates. Keeping the firmware updated ensures the latest features, security patches, and performance improvements.
• Ventilation: Ensure that the router's ventilation holes are not obstructed to prevent overheating.
• Cable Connections: Periodically check all cable connections (power, Ethernet, serial, antennas) to ensure they are secure.

7. Troubleshooting

This section provides solutions to common issues you might encounter with your MX-200 R6-A router.

7.1. No Power

• Symptom: POWER LED is off.
• Solution:
  • Ensure the power adapter is securely connected to both the router and a working electrical outlet.
  • Verify the power outlet is functional by plugging in another device.
  • Check the power adapter for any visible damage.

7.2. No LTE Connection

• Symptom: LTE LED is blinking or off.
• Solution:
  • Ensure the SIM card is correctly inserted and activated with your service provider (AT&T).
  • Verify that the antennas are securely connected.
  • Relocate the router to an area with better cellular signal strength.
  • Check your service provider's network status in your area.
  • Restart the router by disconnecting and reconnecting the power.

7.3. No Internet Access

• Symptom: INTERNET LED is off, but LTE LED is solid.
• Solution:
  • Confirm that your SIM card plan includes data access.
  • Access the web management interface to check APN settings. Ensure they match your service provider's requirements.
  • Perform a factory reset if configuration issues are suspected (consult the full manual for reset procedures).

7.4. Ethernet Device Not Connecting

• Symptom: Gb ETH LED is off for a connected device.
• Solution:
  • Ensure the Ethernet cable is securely connected to both the router and the device.
  • Try a different Ethernet cable.
  • Verify the connected device's network settings (e.g., DHCP enabled).

For more complex issues, please refer to the comprehensive user manual available on the BEC Technologies website or contact technical support.

8. Specifications

9. Warranty and Support

For warranty information, please refer to the warranty card included with your product or visit the official BEC Technologies website. BEC Technologies provides technical support for its products.

Contact Information:

• Manufacturer: BEC Technologies
• Website: www.bectechnologies.com (Please check the website for the most current support contact details and resources.)

When contacting support, please have your product model number (MX-200 R6-A) and serial number ready.