Introduction
The Dualit Classic 2 Slice NewGen Toaster is a robust and versatile appliance designed for efficient toasting. Hand-built in the UK, this toaster features durable stainless steel construction, patented ProHeat elements, and a mechanical timer for precise control. It includes functions for defrosting and selecting specific slots for toasting, ensuring optimal results for various bread types.
This manual provides essential information for the safe and effective operation, maintenance, and care of your Dualit toaster.
Important Safety Information
- Read all instructions before using the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical hazards, do not immerse cord, plugs, or toaster in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Do not use appliance for other than intended use.
- Oversize foods, metal foil packages, or utensils must not be inserted in a toaster as they may create a fire or risk of electric shock.
- A fire may occur if toasters are covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation.
- Do not attempt to dislodge food when toaster is plugged in.
- Always unplug the toaster after use to prevent fire risk.
Setup
Unpacking
Carefully remove the toaster and all packaging materials from the box. Retain packaging for future storage or transport if needed.
Placement
Place the toaster on a stable, flat, heat-resistant surface, away from flammable materials such as curtains or walls. Ensure there is adequate ventilation around the appliance.

Image: Rear view of the toaster with its power cord and plug.
First Use / Conditioning
Before first use, it is recommended to run the toaster through one or two full toasting cycles without any bread. This process helps to condition the new heating elements and burn off any manufacturing residues, which may produce a slight odor or smoke. Ensure the area is well-ventilated during this initial conditioning.
Operating Instructions
Controls Overview

Image: Labeled diagram of the toaster's controls and features.
- Selector Switch: Located on the top right, this dial allows you to choose which slots are active (e.g., 1 slot, 2 slots, or bagel mode).
- Mechanical Timer: The lower dial on the right side controls the toasting duration. Turn it clockwise to set the desired browning level.
- Manual Ejector Lever: Positioned at the bottom front, this lever is used to lower bread into the slots and manually raise it when toasting is complete or to check progress.
- Defrost Function: Integrated into the mechanical timer, typically indicated by a snowflake symbol or a specific time setting (e.g., 1 minute) for frozen items.
Toasting Bread
- Prepare Bread: Insert slices of bread into the toaster slots. For optimal results, ensure the bread fits comfortably without forcing.
- Select Slots: Use the selector switch to activate the desired number of slots (1 or 2). For single slices, use the leftmost slot.
- Set Browning: Turn the mechanical timer dial to your preferred browning level. The dial typically has markings for light, medium, and dark.
- Start Toasting: Push the manual ejector lever down until it locks into place. The heating elements will activate, and the timer will begin to count down.
- Monitor Progress: You can raise the ejector lever at any time to check the toast's browning without interrupting the cycle. Lower it again to continue toasting.
- Retrieve Toast: Once the timer completes its cycle, the heating elements will switch off. Push the ejector lever down to raise the toast for retrieval. The toaster is designed to keep toast warm until manually ejected.

Image: Dualit toaster with two slices of toast.
Defrosting Function
To defrost frozen bread before toasting, place the frozen bread in the slots. Set the mechanical timer to the defrost setting (often marked with a snowflake or a specific short duration like 1 minute). After the defrost cycle, wait approximately 20 seconds, then proceed with normal toasting as described above.
Bagel and Bun Function
For bagels or buns, select the appropriate setting on the selector switch. In this mode, typically only the inner heating elements activate, toasting the cut side while gently warming the outer side. Place the cut side of the bagel or bun facing inwards towards the center elements.
Key Features
Hand-Built and Fully Repairable

Image: Features collage showing hand-built quality, repairability, and ProHeat elements.
Each Dualit Classic Toaster is hand-assembled in the UK, ensuring high quality and attention to detail. A unique aspect of Dualit toasters is their full repairability; all parts are designed to be replaceable, extending the lifespan of the appliance significantly.
ProHeat Elements

Image: Diagram detailing the benefits of ProHeat elements.
Exclusive to Dualit, ProHeat elements feature a protective, armor-plated layer that makes them highly durable and virtually unbreakable. This design contributes to a longer working life compared to traditional wire elements and ensures a superior, even heat spread for consistent toasting results.
Removable Crumb Tray

Image: Toaster with its removable crumb tray.
The toaster is equipped with an easy-to-remove crumb tray located at the bottom. This tray collects crumbs during operation, simplifying cleaning and preventing build-up that could pose a fire risk.
Maintenance and Cleaning
Crumb Tray Emptying
Regularly empty the crumb tray to prevent crumb accumulation. To do this, ensure the toaster is unplugged and cool. Pull out the tray from the front bottom of the toaster, discard crumbs, and wipe the tray clean with a damp cloth. Reinsert the tray securely.
Exterior Cleaning
Wipe the exterior of the toaster with a soft, damp cloth. For stubborn marks on the stainless steel, a non-abrasive cleaner can be used. Do not use harsh chemicals, abrasive pads, or immerse the toaster in water.
Element Replacement
One of the unique benefits of the Dualit Classic Toaster is that its ProHeat elements are replaceable. If an element fails, contact Dualit customer support or an authorized service center for replacement parts and instructions. This feature significantly extends the product's lifespan.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Uneven Toasting | Incorrect slot selection; first use without preheating; bread type/freshness. | Ensure the selector switch matches the number of slices. For first use or cold toaster, consider a short preheat cycle or slightly longer toasting time. Adjust timer for different bread types. |
| Toaster not heating | Not plugged in; ejector lever not fully depressed; power outage. | Check power connection. Ensure the ejector lever is fully pushed down and locked. Verify power supply. |
| Smoke/Burning Smell | Crumbs in tray; food stuck in slots; first use conditioning. | Unplug immediately. Empty crumb tray. Remove any lodged food (only when cool and unplugged). Initial smoke/smell is normal for first use. |
| Toast too light/dark | Timer setting incorrect for bread type. | Adjust the mechanical timer dial. Lighter settings for thinner/drier bread, darker settings for thicker/moister bread. |
Specifications

Image: Toaster with its dimensions.
| Attribute | Detail |
|---|---|
| Brand | Dualit |
| Model Number | 27155 |
| Color | Matt Black |
| Material | Stainless Steel |
| Product Dimensions (D x W x H) | 8.6" x 10.2" x 8.2" (22cm x 26cm x 21cm) |
| Item Weight | 7.7 Pounds |
| Wattage | 1250 watts |
| Voltage | 120V |
| Number of Slices | 2 |
| Number of Settings | 3 (Toast, Defrost, Bagel/Bun) |
| Special Feature | Fully Repairable ProHeat Elements |
| UPC | 619743271556 |
| Date First Available | January 30, 2016 |
Warranty and Support
The Dualit Classic 2 Slice NewGen Toaster is designed for longevity and features fully repairable components. For warranty information, service, or to purchase replacement parts (such as ProHeat elements), please contact Dualit customer support directly or visit their official website. Keep your purchase receipt as proof of purchase for any warranty claims.
For further assistance, please refer to the contact information provided with your product packaging or on the official Dualit website.





