TRUE TUC-24-HC

TRUE TUC-24-HC Undercounter Refrigerator User Manual

Model: TUC-24-HC

Introduction

This user manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your TRUE TUC-24-HC 24-inch Single Section Undercounter Refrigerator. Please read this manual thoroughly before installing or operating the unit and retain it for future reference.

The TRUE TUC-24-HC is designed for commercial use, offering reliable refrigeration in a compact undercounter form factor. Its robust construction and efficient cooling system ensure optimal performance for various applications.

Safety Information

WARNING: To reduce the risk of fire, electric shock, or injury, observe the following basic precautions:

Setup and Installation

Proper installation is crucial for the performance and longevity of your refrigerator. Follow these steps carefully:

  1. Unpacking: Carefully remove all packaging materials. Inspect the unit for any shipping damage. Report any damage immediately to the carrier.
  2. Location:

    Place the refrigerator on a strong, level surface capable of supporting its weight (Item Weight: 0.01 ounces - Note: This weight is from product specifications and may be a data entry error. Refer to actual shipping weight for handling.). The unit is designed for undercounter installation. Ensure adequate clearance for air circulation around the unit, especially at the rear and sides, to allow for proper heat dissipation.

    Avoid direct sunlight or proximity to heat-generating appliances (e.g., ovens, stoves) as this will affect cooling efficiency.

  3. Leveling: Use a level to ensure the unit is perfectly level. Adjust the leveling feet located at the bottom of the unit as needed. Proper leveling ensures the door seals correctly and the unit operates quietly.
  4. Electrical Connection:

    Connect the refrigerator to a dedicated, grounded electrical outlet. Refer to the product label for specific voltage and amperage requirements. Do not use extension cords or adapter plugs.

  5. Initial Startup: After positioning and connecting the unit, allow it to stand for at least 2-4 hours before plugging it in. This allows the refrigerant to settle. Once plugged in, allow the unit to run for several hours (e.g., 4-6 hours) to reach its operating temperature before loading with products.

Front view of the TRUE TUC-24-HC 24-inch Single Section Undercounter Refrigerator with a solid stainless steel door.

This image displays the front of the TRUE TUC-24-HC undercounter refrigerator, highlighting its compact design and single solid door. The unit features a stainless steel finish and an integrated handle.

Operating Instructions

Your TRUE TUC-24-HC refrigerator is designed for simple and efficient operation.

Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your refrigerator.

Troubleshooting

Before calling for service, please check the following common issues and solutions:

ProblemPossible CauseSolution
Unit does not operate
  • No power to the unit.
  • Power cord unplugged.
  • Circuit breaker tripped or fuse blown.
  • Check power supply.
  • Ensure cord is securely plugged in.
  • Reset circuit breaker or replace fuse.
Temperature is too warm
  • Door not closed properly.
  • Excessive door openings.
  • Condenser coil dirty.
  • Unit overloaded.
  • Ambient temperature too high.
  • Ensure door is fully closed and sealed.
  • Minimize door openings.
  • Clean condenser coil (refer to Maintenance section).
  • Reduce product load, ensure proper air circulation.
  • Relocate unit to a cooler area if possible.
Unit is noisy
  • Unit not level.
  • Loose components.
  • Level the unit using adjustable feet.
  • Contact qualified service personnel if noise persists.

If the problem persists after attempting these solutions, please contact a qualified service technician.

Specifications

Brand NameTRUE
Model InfoTUC-24-HC
Product Dimensions24.75 x 24 x 32.63 inches (Width x Depth x Height)
Item Weight0.01 ounces (Note: This weight is from product specifications and may be a data entry error. Actual shipping weight will be significantly higher.)
Capacity14 Cubic Feet
Installation TypeUndercounter
Number of Doors1
Door HingesLeft-hinged
Defrost SystemAutomatic
Special FeatureCompact
Finish TypeMatte
Form FactorSide By Side (Note: This specification may refer to internal component layout or a general product line classification, as the unit is a single-door undercounter model.)
CertificationsCE, UL

Warranty and Support

For warranty information and technical support, please refer to the official TRUE Manufacturing website or contact their customer service directly. Keep your purchase receipt and product serial number readily available when seeking support.

Online Resources: www.truemfg.com

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