Product Overview
The Hatco HDW-2 is a two-drawer, 900-watt freestanding drawer warmer designed for commercial use to keep food products at optimal serving temperatures. It features durable stainless steel construction and individual thermostatic controls for each drawer, allowing for precise temperature management of different food items. Each drawer accommodates one standard 12" x 20" x 6" food pan.
Figure 1: The Hatco HDW-2 Two Drawer Warmer. This image displays the unit with both drawers pulled open, revealing food items such as bread and potatoes stored within. The stainless steel exterior and control panels on the right side are visible.
Setup and Installation
Before operating your Hatco HDW-2 drawer warmer, ensure proper setup and installation to guarantee safe and efficient performance.
1. Unpacking
- Carefully remove the unit from its packaging.
- Inspect the warmer for any shipping damage. Report any damage immediately to the carrier and your supplier.
- Remove all packing materials, including any protective films or ties.
2. Placement
- Place the freestanding warmer on a stable, level surface capable of supporting its weight.
- Ensure adequate clearance around the unit for ventilation and ease of access for operation and cleaning.
- The unit is equipped with 4-inch legs for proper elevation and airflow.
3. Electrical Connection
- Verify that the electrical supply matches the unit's requirements: 120 Volts, 900 Watts.
- Plug the warmer into a dedicated, properly grounded electrical outlet. Do not use extension cords.
4. Initial Cleaning
- Before first use, clean all interior and exterior surfaces with a mild detergent and warm water. Rinse thoroughly and dry completely.
- Ensure all food pans are clean before placing them into the drawers.
Operating Instructions
Follow these steps for effective operation of your Hatco HDW-2 drawer warmer.
1. Power On
- Ensure the unit is properly plugged into a grounded outlet.
- Locate the power switch, typically on the control panel, and turn the unit ON.
2. Setting Temperature
- The HDW-2 features individual thermostatic controls for each drawer. This allows for different temperature settings per drawer.
- Rotate the temperature control knob for each drawer to the desired setting. Refer to your food safety guidelines for appropriate holding temperatures for various food types.
- Allow the unit to preheat for approximately 15-20 minutes before placing food inside.
3. Loading Food
- Place hot food into standard 12" x 20" x 6" food pans. Each drawer is designed to hold one such pan.
- Slide the loaded pans into the drawers. Ensure the drawers are fully closed to maintain temperature and efficiency.
- Avoid overloading drawers, as this can affect heat distribution and food quality.
4. Monitoring and Serving
- Periodically check food temperatures with a food thermometer to ensure they remain within safe holding zones.
- When serving, open drawers only as needed to minimize heat loss.
5. Power Off
- After use, turn the power switch to the OFF position.
- Unplug the unit from the electrical outlet before cleaning or extended periods of non-use.
Maintenance and Cleaning
Regular cleaning and maintenance will extend the life of your Hatco HDW-2 drawer warmer and ensure optimal performance.
Daily Cleaning
- Always unplug the unit and allow it to cool completely before cleaning.
- Remove food pans and clean them separately according to standard kitchen procedures.
- Wipe down the interior of the drawers and the exterior stainless steel surfaces with a damp cloth and a mild, non-abrasive detergent.
- Rinse with a clean, damp cloth to remove any detergent residue.
- Dry all surfaces thoroughly to prevent water spots and corrosion.
Periodic Maintenance
- Inspect the power cord for any signs of damage or fraying. If damaged, contact a qualified service technician for replacement.
- Check that the drawer slides operate smoothly. Clean any debris from the slides if necessary.
- Ensure the 4-inch legs are secure and stable.
Do not use abrasive cleaners, steel wool, or scouring pads on the stainless steel surfaces, as this can scratch and damage the finish.
Troubleshooting
This section provides solutions to common issues you might encounter with your Hatco HDW-2 drawer warmer. For problems not listed here, or if issues persist, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on. | No power to the unit; power switch is OFF; circuit breaker tripped. | Ensure unit is plugged in securely. Turn power switch ON. Check building's circuit breaker and reset if tripped. |
| Drawers not heating or heating unevenly. | Temperature control set too low; drawers not fully closed; heating element malfunction. | Adjust temperature control to a higher setting. Ensure drawers are completely closed. If issue persists, contact service. |
| Food drying out. | Temperature too high; food held for too long; lack of moisture. | Lower temperature setting. Avoid holding food for excessive periods. Ensure food is properly covered if moisture retention is desired. |
Specifications
Key technical specifications for the Hatco HDW-2 Two Drawer Warmer.
| Feature | Detail |
|---|---|
| Model | HDW-2 |
| Brand | Hatco |
| Voltage | 120 Volts |
| Wattage | 900 Watts |
| Number of Drawers | 2 |
| Pan Size Per Drawer | 12" x 20" x 6" (Standard) |
| Controls | Individual Thermostatic Controls Per Drawer |
| Exterior Finish | Stainless Steel |
| Legs | 4-inch |
| ASIN | B01AOIA8KY |
| Date First Available | August 4, 2013 |
Warranty and Support
Specific warranty terms and conditions for the Hatco HDW-2 drawer warmer are typically provided with the product documentation or can be found on the official Hatco website. For technical support, service, or to inquire about replacement parts, please contact Hatco customer service or an authorized service provider.
It is recommended to register your product upon purchase to facilitate any future warranty claims or support requests.
