Introduction
The Edimax APC500 Wireless AP Controller is designed to provide high-performance, feature-rich wireless LAN management for medium-sized enterprises, educational institutions, and hospitality environments. It offers a scalable, flexible, and cost-effective solution for managing Edimax Pro access points.
This manual provides essential information for the proper setup, operation, and maintenance of your APC500 controller.
Package Contents
Please verify that all items are present in your package:
- Edimax APC500 AP Controller Unit
- Power Adapter
- Ethernet Cable
- Quick Installation Guide
- Mounting Kit (if applicable)
Physical Overview
Figure 1: Front view of the Edimax APC500 AP Controller, showing LED indicators and network ports.
Figure 2: Close-up of the APC500 front panel, detailing the USB 3.0 port, Console port, WAN port, and multiple LAN ports (LAN1, LAN2, LAN3), along with Power, Status, and Storage LEDs.
Figure 3: Bottom view of the APC500, showing the rubber feet for stable placement and ventilation slots.
Front Panel Components:
- Power LED: Indicates power status.
- Status LED: Indicates system operational status.
- Storage LED: Indicates storage activity.
- USB 3.0 Port: For external storage or other peripherals.
- Console Port: For direct management access.
- WAN Port: Connects to the internet or upstream network.
- LAN Ports (LAN1, LAN2, LAN3): Connects to local network devices and Edimax Pro Access Points.
- Reset Button: Used to restore factory default settings.
Setup
1. Hardware Installation:
- Placement: Place the APC500 on a stable, flat surface or mount it in a rack (mounting kit sold separately or included). Ensure adequate ventilation around the unit.
- Network Connection:
- Connect an Ethernet cable from your internet router or main network switch to the WAN port on the APC500.
- Connect your Edimax Pro Access Points to the LAN ports (LAN1, LAN2, LAN3) using Ethernet cables.
- Connect a management PC to one of the LAN ports for initial configuration, or ensure it's on the same network segment as the APC500's LAN interface.
- Power Connection: Connect the provided power adapter to the APC500's power input and then plug it into an electrical outlet. The Power LED should illuminate.
2. Initial Configuration (Web-based Interface):
- Access the Interface: Open a web browser on your management PC and enter the default IP address of the APC500 (refer to the Quick Installation Guide or manufacturer's documentation for the default IP).
- Login: Enter the default username and password (typically "admin" for both, but verify with documentation).
- Network Settings: Configure the WAN and LAN network settings according to your network infrastructure requirements. This may include IP address, subnet mask, gateway, and DNS settings.
- Discover Access Points: The APC500 will automatically discover connected Edimax Pro Access Points. Follow the on-screen instructions to adopt and configure them.
- Change Default Credentials: For security, immediately change the default administrator username and password.
Operating the APC500
The APC500 provides centralized management for your Edimax Pro wireless network. All configurations and monitoring are performed through its web-based interface.
Key Features and Operations:
- Centralized AP Management:
Manage up to 200 Edimax Pro access points from a single interface. This includes both indoor and outdoor AP models.
Perform batch setup and configuration for multiple APs simultaneously. This streamlines deployment and ensures consistent settings across your network.
Initiate group firmware upgrades and group restarts for all managed APs, simplifying maintenance.
- RF Management and Zone Plan:
Utilize the graphical zone plan feature for intuitive indoor AP management. This allows for visual deployment simulation and planning.
Integrate with Google Maps for easy custom outdoor AP deployment simulation, planning, live monitoring, and configuration.
Figure 4: Screenshot illustrating the Zone Plan for indoor AP management and Google Maps integration for outdoor AP deployment, along with a Captive Portal login page example.
- Robust Security:
The built-in RADIUS (AAA) server supports authentication and authorization for up to 512 user accounts, enhancing network security.
Configure guest networks with customized captive portals for secure and controlled guest access.
- Monitoring and Reporting:
Monitor the status and performance of all connected APs and clients in real-time.
Access logs and reports for network analysis and troubleshooting.
Maintenance
- Firmware Updates: Regularly check the Edimax website for the latest firmware updates. Applying updates ensures optimal performance, security, and access to new features. Follow the instructions provided with the firmware package for a safe update process.
- Configuration Backup: Periodically back up your APC500 configuration settings. This allows for quick restoration in case of unexpected issues or when migrating settings to a new unit.
- Physical Cleaning: Keep the unit free from dust and debris. Use a soft, dry cloth for cleaning. Ensure ventilation openings are not obstructed.
- Environmental Conditions: Operate the APC500 within its specified temperature and humidity ranges to ensure longevity and stable performance.
Troubleshooting
This section addresses common issues you might encounter with your APC500 controller.
- No Power:
- Ensure the power adapter is securely connected to both the APC500 and a working electrical outlet.
- Verify the power outlet is functional by plugging in another device.
- Cannot Access Web Interface:
- Confirm your management PC is connected to the same network segment as the APC500's LAN interface.
- Verify the IP address of the APC500. If unsure, try the default IP address or use a network scanner.
- Check for IP address conflicts on your network.
- Clear your browser's cache or try a different browser.
- Access Points Not Discovered/Managed:
- Ensure the Edimax Pro Access Points are powered on and properly connected to the APC500's LAN ports.
- Verify that the APs are Edimax Pro series models compatible with the APC500.
- Check network connectivity between the APC500 and the APs.
- Ensure the APs are not already managed by another controller or in standalone mode.
- Network Performance Issues:
- Check the load on the APC500 and connected APs through the web interface.
- Ensure proper channel planning and power levels for your wireless network to minimize interference.
- Verify that all network cables are in good condition and properly connected.
- Forgot Password:
If you have forgotten the administrator password, you may need to perform a factory reset using the Reset button. Refer to the "Reset Button" section in the Physical Overview for its location. Note: A factory reset will erase all configurations, requiring you to reconfigure the device.
Specifications
| Feature | Detail |
|---|---|
| Brand | EDiMAX |
| Model Number | APC500 |
| Product Dimensions | 26.49 x 18.01 x 4.39 cm |
| Item Weight | 1.02 kg |
| Color | Multicolor (Unit is primarily black with red accents) |
| Manufacturer | Edimax Computer Company |
| AP Management Capacity | Up to 200 Edimax Pro Access Points |
| Security Features | Built-in RADIUS (AAA) for up to 512 user accounts |
Warranty Information
Warranty terms and conditions for the Edimax APC500 AP Controller are typically provided with the product at the time of purchase or can be found on the official Edimax website. Please retain your proof of purchase for warranty claims.
For detailed warranty information, including coverage period and service procedures, please visit the Edimax official support portal.
Technical Support
For further assistance, technical support, or to download the latest drivers and firmware, please visit the official Edimax support website:
When contacting support, please have your product model (APC500) and serial number ready.
