Introduction
The ViewSonic XG2401 is a 24-inch Full HD gaming monitor designed for high-performance gaming. It features a 144Hz refresh rate, 1ms response time, and AMD FreeSync Premium technology to deliver fluid and tear-free gameplay. This monitor also includes eye care features and advanced ergonomic adjustments for comfortable extended use. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your monitor.
Setup Guide
1. Unboxing and Package Contents
Before you begin, ensure all components are present in the box:
- LCD Monitor (ViewSonic XG2401)
- Power Cable
- DisplayPort Cable
- USB 3.0 Cable
- Quick Start Guide
- ViewSonic Wizard CD-ROM
2. Assembling the Stand and Connecting Cables
Carefully remove the monitor from its packaging. Attach the stand base to the monitor column, then secure the column to the back of the monitor. Connect the power cable to the monitor and a power outlet. Use the DisplayPort cable for optimal gaming performance, or an HDMI cable if DisplayPort is not available on your device. Connect the USB 3.0 cable from the monitor to your computer to enable the monitor's USB hub functionality.

Image: ViewSonic XG2401 monitor showing its dimensions. The screen measures 60.9 cm (24.0 inches) diagonally. The monitor is 56.6 cm (22.3 inches) wide and 23.1 cm (9.1 inches) deep. Its height is adjustable up to 43.2 cm (17.0 inches).
Operating Instructions
1. Power On/Off
Press the power button located on the bottom right of the monitor bezel to turn the monitor on or off. The power indicator light will illuminate when the monitor is active.
2. On-Screen Display (OSD) Menu Navigation
Use the buttons on the bottom right of the monitor to access and navigate the On-Screen Display (OSD) menu. This menu allows you to adjust various settings such as brightness, contrast, color temperature, input source, and advanced gaming features.
3. Key Features and Settings
- 144Hz Refresh Rate: Provides ultra-smooth motion for fast-paced games. Ensure your graphics card and connection cable (DisplayPort recommended) support 144Hz.
- 1ms Response Time: Minimizes motion blur and ghosting for clear visuals during rapid action.
- AMD FreeSync Premium: Synchronizes the monitor's refresh rate with your AMD graphics card's frame rate to eliminate screen tearing and stuttering. Activate FreeSync in both the monitor's OSD and your graphics card's control panel.
- Game Mode: Pre-set visual modes optimized for different game genres (FPS, RTS, MOBA) to enhance visibility and color.
- Black Stabilization: Improves visibility in dark areas of games, helping to spot hidden enemies without overexposing bright areas.
- Blue Light Filter & Flicker-Free Technology: Reduces eye strain during long gaming sessions by minimizing blue light emission and screen flickering.
Video: This video demonstrates the key features of the ViewSonic XG2401 monitor, including its 144Hz refresh rate, 1ms response time, AMD FreeSync compatibility, Full HD resolution, and TN display technology. It also highlights the ergonomic design and integrated headphone hook.
Maintenance
To ensure the longevity and optimal performance of your ViewSonic XG2401 monitor, follow these maintenance guidelines:
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a monitor-specific cleaning solution applied to the cloth, not directly to the screen.
- Cleaning the Casing: Use a soft, dry cloth to clean the monitor casing. Avoid abrasive cleaners or solvents.
- Ventilation: Ensure the monitor's ventilation openings are not blocked to prevent overheating.
- Power Management: Use the monitor's power-saving features or turn it off when not in use for extended periods.
Troubleshooting
If you encounter issues with your ViewSonic XG2401 monitor, refer to the following common troubleshooting steps:
- No Power:
- Check if the power cable is securely connected to both the monitor and the power outlet.
- Verify the power outlet is functional by plugging in another device.
- No Image/Signal:
- Ensure the video cable (DisplayPort or HDMI) is securely connected to both the monitor and your computer's graphics card.
- Select the correct input source using the monitor's OSD menu.
- Check if your computer is powered on and not in sleep mode.
- Image Flickering/Tearing:
- Confirm that AMD FreeSync is enabled in both the monitor's OSD and your graphics card settings.
- Ensure your graphics drivers are up to date.
- Check the video cable for damage or loose connections.
- Incorrect Resolution/Refresh Rate:
- Adjust the display settings in your operating system to the native resolution (1920x1080) and desired refresh rate (144Hz).
- Ensure your graphics card supports the selected resolution and refresh rate.
Specifications
| Brand | ViewSonic |
| Model Number | XG2401 |
| Screen Size | 24 Inches |
| Resolution | FHD 1080p (1920 x 1080 Pixels) |
| Refresh Rate | 144 Hz |
| Response Time | 1 Millisecond |
| Adaptive Sync Technology | AMD FreeSync |
| Display Type | LED (TN Panel) |
| Brightness | 350 cd/m2 |
| Contrast Ratio | 1,000:1 |
| Viewing Angle | 170 Degrees Horizontal, 160 Degrees Vertical |
| Connectivity | 2x HDMI, 1x DisplayPort, 2x USB 3.0 Ports |
| Ergonomics | Height Adjustment, Pivot Adjustment, Swivel Adjustment, Anti Glare Screen, Blue Light Filter |
| Mounting Type | VESA Compatible 100 x 100 mm |
| Item Weight | 14.5 Pounds |
Warranty and Support
The ViewSonic XG2401 monitor comes with a 3-year limited warranty. For technical support, warranty claims, or additional product information, please visit the official ViewSonic website or contact their customer service team.
You can also find more information and products from the brand store: ViewSonic Store.





