Dish SG_B018RJ2LXE_US

Dish Network 21.1 IR/UHF PRO Universal Remote User Manual

Model: SG_B018RJ2LXE_US

Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Dish Network 21.1 IR/UHF PRO Universal Remote. This remote is designed to replace your original DISH remote and offers universal control capabilities for various devices.

The 21.1 remote is an enhanced version of the 21.0, offering broader compatibility with televisions. It is compatible with most Dish receivers, with the exception of the Hopper and Joey models.

Remote Control Overview

Dish Network 21.1 IR/UHF PRO Universal Remote

Image: Front view of the Dish Network 21.1 IR/UHF PRO Universal Remote. The remote is black and silver, featuring various control buttons for TV, DVD, SAT, volume, channel, DVR functions, and a numeric keypad. The Dish Network logo is visible at the bottom.

The remote features a standard layout for easy navigation and control of your Dish receiver and other compatible devices. Key areas include:

  • Top Section: Mode buttons (TV, DVD, SAT, AUX), Power buttons (System Power, TV Power), Input, Page.
  • Middle Section: Volume, Mute, Channel Up/Down, Select, Navigation (arrow) buttons, Guide, Menu, Recall, Info, Search, View Live TV, Browse, Cancel.
  • Color Buttons: Red, Green, Yellow, Blue for specific functions within menus or applications.
  • DVR/Playback Controls: DVR, Skip Back, Skip Forward, Back, Stop, Play, Pause, Record, Fast Forward, Rewind.
  • Numeric Keypad: Digits 0-9, asterisk (*), pound (#).
  • Bottom Section: SWAP, PIP (Picture-in-Picture), Position.

Setup

1. Battery Installation

The remote requires 4 AAA batteries. To install:

  1. Locate the battery compartment on the back of the remote.
  2. Slide the battery cover downwards and lift to open.
  3. Insert 4 AAA batteries, ensuring correct polarity (+ and -) as indicated inside the compartment.
  4. Replace the battery cover by sliding it back into place until it clicks securely.

2. Initial Programming (Pairing with Dish Receiver)

For optimal performance, the remote should be paired with your Dish receiver. Refer to your Dish receiver's manual for specific pairing instructions, as procedures may vary by receiver model. Generally, this involves:

  • Accessing the receiver's System Information or Remote Control setup menu.
  • Selecting the option to pair a new remote or program a universal remote.
  • Following the on-screen prompts, which may involve pressing specific buttons on the remote.

3. Programming for TV and Other Devices

The 21.1 remote can be programmed to control your television and other auxiliary devices (e.g., DVD player). This typically involves entering a code specific to your device's brand.

  1. Turn on the device you wish to program (e.g., your TV).
  2. Press and hold the desired mode button on the remote (e.g., TV for television, DVD for DVD player) until all mode buttons light up.
  3. Release the mode button. The selected mode button should remain lit.
  4. Enter the 4-digit programming code for your device's brand. A list of common codes can often be found in your Dish receiver's manual or online support resources.
  5. If the code is accepted, the mode button will blink three times and turn off.
  6. Test the remote by attempting to control the device (e.g., power on/off, volume). If it does not work, try another code from the list or use the code search method.

Code Search Method:

  1. Turn on the device you wish to program.
  2. Press and hold the desired mode button (e.g., TV) until all mode buttons light up.
  3. Release the mode button.
  4. Press the Power button once. The mode button will blink.
  5. Repeatedly press the Channel Up button (or Channel Down) slowly, pausing after each press to see if the device turns off.
  6. Once the device turns off, press the Select button to save the code. The mode button will blink three times.

Operating Instructions

This section details the primary functions of the remote's buttons.

Remote Button Functions
ButtonFunction
MODES (TV, DVD, SAT, AUX)Selects the device the remote will control. Press the corresponding button to switch control.
Power (Red button with circle)Turns the selected device on or off.
InputCycles through video input sources on your TV.
Volume Up/DownAdjusts the volume of the TV or audio receiver.
MuteMutes or unmutes the audio.
Channel Up/DownChanges channels on the Dish receiver.
SelectConfirms a selection in menus or brings up the channel banner.
Navigation ArrowsNavigates through menus and program guides.
MenuAccesses the main menu of the Dish receiver.
GuideDisplays the program guide.
RecallSwitches between the current and previous channel.
InfoDisplays information about the current program.
DVRAccesses the Digital Video Recorder (DVR) menu.
Play/Pause/Stop/Rewind/Fast ForwardControls playback of recorded programs or live TV.
Numeric Keypad (0-9)Enters channel numbers directly.

Maintenance

To ensure the longevity and proper functioning of your remote control:

  • Cleaning: Use a soft, dry cloth to wipe the remote. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners.
  • Battery Replacement: Replace batteries when the remote's response becomes sluggish or the indicator light (if present) blinks to signal low power. Always replace all batteries at the same time with new ones of the same type.
  • Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.
  • Avoid Liquids: Do not expose the remote to water or other liquids.
  • Dropping: Avoid dropping the remote, as this can damage internal components.

Troubleshooting

Common Issues and Solutions
ProblemPossible Solution
Remote not responding.
  • Check batteries. Replace if necessary.
  • Ensure there are no obstructions between the remote and the device.
  • Verify the remote is in the correct mode (e.g., SAT for Dish receiver, TV for television).
Remote controls Dish receiver but not TV.
  • Ensure the remote is programmed for your TV. Re-program if needed using the "Programming for TV and Other Devices" section.
  • Press the TV mode button before attempting to control the TV.
Buttons are sticky or unresponsive.
  • Clean the remote as described in the Maintenance section.
  • If cleaning does not resolve the issue, the remote may require replacement.
Remote loses programming.
  • This is rare but can happen with very low batteries. Replace batteries and re-program if necessary.

Specifications

  • Product Dimensions: 8.1 x 3.1 x 1.4 inches
  • Item Weight: 7.5 ounces
  • Model Number: SG_B018RJ2LXE_US
  • Batteries Required: 4 AAA batteries
  • Brand: Dish
  • Special Feature: Universal
  • Color: Black, Silver
  • Max Number of Supported Devices: 1 (meaning one Dish receiver, plus TV and AUX)
  • Compatible Devices: Television, Dish Network Receivers (excluding Hopper and Joey)
  • Manufacturer: EchoStar Technologies L.L.C
  • First Available Date: November 30, 2015

Support

For further assistance or detailed programming codes, please refer to the official Dish Network support website or your Dish receiver's user manual. You can also contact Dish Network customer service for personalized support.

Note: This remote is an exact replacement of the original DISH remote and is designed to learn commands from your original remotes if needed.

© 2024 Dish Network. All rights reserved.

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